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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.6
1,206 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,206 reviews

July 17, 2020

We had a wonderful car buying (leasing) experience with Jonathan Batt. One of the best and hardest working dealer reps we have come across in all of our extensive Mercedes car buying experience. He was ex More

by SFRIEDLAND
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Jul 17, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to write this review about your experience with Jonathan. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Atlantic City are glad to have you as a customer.

July 17, 2020

Absolutely amazing from start to finish. Highly recommend!!! This was the best dealer experience I have ever received. Mercedes - Benz of Atlantic City has my vote . More

by JMJOHNSON1010
Recommend Dealer
Yes
Employees Worked With
Dawn Obrien
Jul 18, 2020 -

Mercedes-Benz of Atlantic City responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

July 17, 2020

The sales process was simple with a few glitches (B-) . Only Two months owner and “check engine” light on, must wait 3 weeks for service👎🏽 More

by babad1106
Recommend Dealer
No
Employees Worked With
Mike and Gabe
Aug 03, 2020 -

Mercedes-Benz of Atlantic City responded

Hello and thank you for taking the time to post your comments. Our service manager will reach out to you directly to get you scheduled in for service sooner. We are working hard to improve our operations capacity during the pandemic. Thanks again for reaching out and please let me assist in getting your vehicle in for service asap. Sincerely, Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

July 16, 2020

IF YOU HAVE TIME TO WASTE THIS IS YOUR PLACE!!!!!! I HAVE CALLED 27 TIMES TO THIS DEALER FOR A RECALL AND OTHER THINGS. YOU LEAVE A MESSAGE THEY ASK HELLO MR SO AND SO IS THIS A GOOD TIME YES ITS IS GR More

by ADKZ1979
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
VOICEMAIL VOICEMAIL
July 16, 2020

Service was great. The loaner car was full of crumbs and not very clean inside. Service was fast and well done. Too many emails and text messages, that is a bit annoying. More

by ELIZABETH.ACCARDI
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jul 17, 2020 -

Mercedes-Benz of Atlantic City responded

We appreciate your business, Elizabeth, and our team looks forward to serving you again soon!

July 16, 2020

Great Service AC MB is located in a new building, is sparkling clean and the staff is very professional and friendly. Immediately greeted me and took care of busine More

by downtheshore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Lewis
Jul 17, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 14, 2020

excellent it was a great buying experience , John was great & if need service i will contact Tina. But working for a car dealer i dont see that happening ( work More

by PRATT153
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Jul 16, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Atlantic City.

July 13, 2020

Purchase The dealership contacted me to trade-in my car for a new one. All transactions were done on the phone in a timely manner. It was a fast & easy process More

by DCAVICCHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Dawn Obrien
Jul 14, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Atlantic City, we look forward to having you as one of our valued customers for many more years to come!

July 11, 2020

Whenever I’ve dealt with the dealership, I’ve encountered friendly knowledgeable people. I usually receive quick responses to any inquiries I may have. Both the sales and service people are always available More

by AMARIN44
Recommend Dealer
Yes
Employees Worked With
Gabriel Romano, Tina LaChina
Jul 13, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 05, 2020

They do what needs to be done. Kevin is great to work with. Easy to schedule and he never tries to talk you into what you don’t really need, which I have had happen elsewhere (espec More

by CARL A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Jul 07, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you, Carl, for choosing Mercedes-Benz of Atlantic City, your feedback and rating mean a lot to us. We're glad Kevin was able to help, and we hope to see you again!

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