Mercedes-Benz of Atlantic City

Very pleasant and organized people. They make you feel comfortable and not overwhelmed. Did a great job with helping me get my car. Its so nice comfortable and not overwhelmed. Did a great job with helping me get my car. Its so nice More

Love this dealership. Above and beyond ! They have been very accommodating always ! They will help in anyway they can to provide an excellent experience. I will buy another Mercedes ! very accommodating always ! They will help in anyway they can to provide an excellent experience. I will buy another Mercedes ! More

The Mercedes-Benz Of Atlantic City was very accommodating. They checked me in proceeded to offer me some refreshments. My car was serviced and l was on my way home in little more than one hour. accommodating. They checked me in proceeded to offer me some refreshments. My car was serviced and l was on my way home in little more than one hour. My experience was very pleasant. More

Very polite and helpful clean practice social distancing. Very Knowledgeable of the parts and information that they give out. I will be back if I need anything else Very Knowledgeable of the parts and information that they give out. I will be back if I need anything else More

Been buying and servicing my cars at Mercedes Benz of Been buying and servicing my cars at Mercedes Benz of Atlantic City for 36 years! Highly recommend! Great service staff and Sales department. In Been buying and servicing my cars at Mercedes Benz of Atlantic City for 36 years! Highly recommend! Great service staff and Sales department. In service ask for Kevin Rossi and in Sales ask for Alex Silvestri. More

Purchase Vehicle This is our third vehicle purchased from Mercedes Benz of Atlantic City. An E350, a CLS550, purchased new and a preowned 2018 GLE. Our salesman for a This is our third vehicle purchased from Mercedes Benz of Atlantic City. An E350, a CLS550, purchased new and a preowned 2018 GLE. Our salesman for all three vehicles, Gabe Romano, goes above and beyond our expectations to make certain every detail is handled in the most professional and satisfactory way. We highly recommended this dealership for purchasing vehicles as well as their outstanding service program with loaner vehicle. Our service manager, Tina Lachina, is a pleasure to work with. When our vehicles leave after being serviced she makes sure everything is completed to satisfaction and always follows up by text or call. Kudos to Mercedes of AC! More

Rude and shady hidden fees Darnell, our initial salesman, was exceptionally kind and took good care of us. Unfortunately once we said we would like to discuss purchasing the ca Darnell, our initial salesman, was exceptionally kind and took good care of us. Unfortunately once we said we would like to discuss purchasing the car, we got handed off to Darren (who it turns out isn't even a salesman). He seemed fine at first, did the usual keep you there waiting forever while he talks to his manager multiple times even though Darnell had promised that we wouldn't be playing that game. After a couple hours, he returned and very rudely told me that their price is fixed and they can't budge. I don't know if it was a negotiation tactic but it seemed like he was somehow trying to intimidate me and wasn't well received, especially since his last words about my offer was "I think we can work with that". His manager came out, I forget his name, and he acted like I was a huge inconvenience trying to buy a car and then sarcastically insinuated that I was lying that I had never traded a car in before. We eventually agreed to buy the car and when I came to sign for it, found that the purchase price was incorrect on the documents. He apologized and I'm sure it was a simple error but things like that shouldn't happen. I then noticed the registration fees were higher than I expected and asked to be provided with a breakdown of them. Turns out since I was registering out of state, they hired a third party company to do the paperwork without disclosing to me that it costs $135, and had it hidden in the registration fees. If I hadn't asked for the breakdown I never would have known. The service department had replaced two of the tires when they took it on trade but left the front two nearly bald. Once I brought it up, the salesman checked it out and his words were "you're right, they're pretty bad". C'mon service dept, you can do better than that! I received a text a few days after purchase from Tina Lachina where she asked if I was satisfied and said that "your complete satisfaction is most important to me". I replied that I had a negative experience. I never heard back from her. Overall it was a terrible experience and I don't recommend anyone purchase a used car here. Maybe you'll be treated well if you buy a new Mercedes but I felt like I was thrown to the side since a purchased another brand pre-owned. More

Everything was wonderful on my last visit to the dealer. Thank you very much.. I would highly recommend Atlantic City Mercedes Benz dealer to all my friends.. Thank you very much.. I would highly recommend Atlantic City Mercedes Benz dealer to all my friends.. More

Wow so many words I could use to show my appreciation to the kind and warm staff here at the Atlantic City Mercedes so warm and so welcoming everyone you meet makes you feel like you’re truly family to them the kind and warm staff here at the Atlantic City Mercedes so warm and so welcoming everyone you meet makes you feel like you’re truly family to them I really appreciate that looking forward to seeing you guys again More