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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.6
1,206 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,206 reviews

August 26, 2020

Jonathan Batt was a pleasure to work with-he was knowledgeable, efficient and always ready after the sale to answer questions and guide me in using the car properly. I love my coupe and look forwar More

by CAROLANNE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Aug 26, 2020 -

Mercedes-Benz of Atlantic City responded

Carol, It's great to hear that Jonathan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Atlantic City!

August 26, 2020

everything was great..clean and comfortable..all issues i had with car was taken care of no hassle..i was given the estimated cost b4 the job was even started ..great job mbofatlanticcity More

by Range
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TINA L. SERVICE DEPT
Aug 26, 2020 -

Mercedes-Benz of Atlantic City responded

Hello, Thank you for choosing Mercedes-Benz of Atlantic City, your feedback and rating mean a lot to us. We're glad Tina was able to help, and we hope to see you again!

August 23, 2020

Gabe Romano is a pleasure to work with. 3rd Mercedes we have gotten through him. Worked out my new lease by phone, email and text. He brought over my new car and took back my expired leased vehicle. Did al More

by LES
Recommend Dealer
Yes
Employees Worked With
Gabe Romano, Dawn Obrien
Aug 24, 2020 -

Mercedes-Benz of Atlantic City responded

It's fantastic to hear that Gabe provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Atlantic City!

August 22, 2020

Tina always strives to make the experience perfect. Had the car detailed. The team did a beautiful job. Always a pleasure. Unfortunately while the car was there there was minor damage to the mouse pad. More

by BOYLEMOONBEAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Aug 23, 2020 -

Mercedes-Benz of Atlantic City responded

Thanks for sharing your thoughts about your experience with Tina here at Mercedes-Benz of Atlantic City. We appreciate your business and hope to see you again soon!

August 22, 2020

We had an issue on the road and had to get towed to Mercedes Atlantic City. They were quick to have our problem resolved and we came back to pick up in about a week. Upon arrival at facility and servic More

by WADESJOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
Sep 10, 2020 -

Mercedes-Benz of Atlantic City responded

Hello, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully, we can get to the bottom of this

August 21, 2020

Friendly prompt with assistance and very very accommodating very accurate with getting tags n title would recommend to anyone looking to purchase any used cars More

by DYMONDAVIS1219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown
Aug 23, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 20, 2020

Wouldn't go anywhere else.I bought a car back in 2012 Wouldn't go anywhere else. I bought a car back in 2012 from Johnathan Batt & just returned few weeks ago to buy from him again! Great experience each More

by CAROLLANGE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Aug 21, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for your business and this review! We're happy to hear that Jonathan was once again able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to seeing you again!

August 17, 2020

Dealing with the staff at Mercedes Benz of AC was top notch from beginning to end. Our salesman Jonathan Batt made us very comfortable (Covid19) and there was no pressure to quickly make decisions. We More

by TODDLOVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Aug 18, 2020 -

Mercedes-Benz of Atlantic City responded

Thank you for sharing your experience with us, Todd! We're happy to hear it went well with Jonathan and we hope you enjoy your new vehicle. We truly appreciate your feedback!

August 13, 2020

Took my car in for collision on back panel. When returned the Bluetooth speaker did not work. I could hear the caller but they couldn’t hear me. This is the second time I took my car back for this problem. L More

by JT14MCB
Recommend Dealer
No
Employees Worked With
Tina
Aug 30, 2020 -

Mercedes-Benz of Atlantic City responded

Hello and thank you for taking the time to post your review. I have been in contact with our Service Manager who was very familiar with your situation. We're sorry for the issue with your vehicle and understand how frustrating it can be. Our goal is to get it corrected fully before returning the vehicle to prevent re-occurrences.. Our Service Team will be in touch as soon as we have an update. Please feel free to reach out to me directly if I can be of any assistance. Amy Hamilton Fixed Operations Specialist ahamilton@yourmercedes.com

August 10, 2020

No Headaches I'm 73 years old and have purchased many vehicles. This was, by far, the best experience I have had at a dealership. No pressure, made me feel comf More

by JVMUSTICA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Michael Liss
Aug 10, 2020 -

Mercedes-Benz of Atlantic City responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Atlantic City. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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