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Mercedes-Benz of Atlantic City
Egg Harbor Township, NJ
1,202 Reviews
Why Mercedes-Benz of Atlantic City
Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,202 reviews
December 17, 2020
Very helpful and very professional. We. bought two cars at the same time and schedule service on the same day for each. One loaner and the process is easy. at the same time and schedule service on the same day for each. One loaner and the process is easy. More
by CARL.SULLO
Verified CustomerEmployees Worked With
Michael Liss, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
December 16, 2020
Wonderful experience everyone was friendly and very helpful. I would highly recommend using the service department. The work was done in a timely manner and I was given updates on how long the job wo helpful. I would highly recommend using the service department. The work was done in a timely manner and I was given updates on how long the job would take More
by RANDTSTEVENS
Employees Worked With
Mark Bauers
December 12, 2020
The staff was responsive, helpful and a pleasure to deal with. I won the Cape May car raffle. Although I did not take the car, the people at your dealership were great. with. I won the Cape May car raffle. Although I did not take the car, the people at your dealership were great. More
by DE1557
Employees Worked With
Jonathan Batt, Mark Bauers, Dawn Obrien
December 09, 2020
I had a slight issue initially but the service management team respectfully and expeditiously contacted me and worked out a fair and successful resolution. Thanks team respectfully and expeditiously contacted me and worked out a fair and successful resolution. Thanks More
by sdcurry
Employees Worked With
Mark Bauers
December 08, 2020
This was a cash purchase which I expected to go quickly. However, that did not happen and I was there for four hours. I realize certain paperwork is necessary and it takes time for instruction about the car However, that did not happen and I was there for four hours. I realize certain paperwork is necessary and it takes time for instruction about the car. The people involved were polite and supportive. Just a tiring process. More
by THEODORAGV
Employees Worked With
Gabriel Romano
December 05, 2020
Tina is always wonderful and handles my problems , keeping me informed along the way. The repair technicians are top-notch. Bringing the car in for repairs is a smooth operation. keeping me informed along the way. The repair technicians are top-notch. Bringing the car in for repairs is a smooth operation. More
by CARMAKITTY
Employees Worked With
Mark Bauers
December 04, 2020
I was very disappointed that I had to schedule a routine service a month out. However, the reasons were explained and I patiently waited. This is 2020 after all. Ugh! Anyway, Kevin very attentive as usu service a month out. However, the reasons were explained and I patiently waited. This is 2020 after all. Ugh! Anyway, Kevin very attentive as usual. Was given a loaner vehicle as usual. Very satisfied with everything. More
by Sgraz
Employees Worked With
Kevin in service dept
December 03, 2020
Customer service is horrible. I complained to the dealership about the way I was treated durning my service visit. No one called me back or acknowledged the situation after I reported it via e-mail a dealership about the way I was treated durning my service visit. No one called me back or acknowledged the situation after I reported it via e-mail and review on my survey. They will never get a dollar from me ever again. More
by EASHA24
Employees Worked With
Kevin Ross, Mark Bauers
December 02, 2020
I had a good experience with salesmen but the GM really didn't care about my business after 20 years and bought car she was not very professional and i will start taking my business to Mercedes Benz of che didn't care about my business after 20 years and bought car she was not very professional and i will start taking my business to Mercedes Benz of cherry Hill nj very caring and professional ty More
by BDICERBO1
Employees Worked With
Michael Liss, Chris Magarity, Dawn Obrien, Ryan Kinkade
