Back

Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.6
1,200 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
Contact Dealership

6623 Black Horse Pike

Egg Harbor Township, NJ

08234

Directions

By Type

Showing 1,200 reviews

January 31, 2021

Very friendly staff, very friendly and understanding dealership personal and service department. Do appropriate work and do not suggest unnecessary work. The understand value of my time and take care of More

by DRHEMANGDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachia, Jason Chiarazzo, Chris Magarity, Mark Bauers
Feb 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We're so glad you trust us with your Mercedes-Benz and your time. Best wishes.

January 30, 2021

Very professional employees. They do a great job. Could ask for no more. They always complete what is needed in a timely fashion. Kevin always keeps me posted as to progress or if any delays. More

by RICHARDGOBER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Feb 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you Richard for the great review. We work hard to earn the trust of our clients and we're so glad we've done so here with Kevin and the Service Team. We'll see you next time!

January 30, 2021

Very bad, I had to follow up for them to mail me the paperwork and plates. They then only mail the title. They forgot to mail the plates. I call in and they say they forgot to mail them. I told them More

by salooma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike
Feb 05, 2021 -

Mercedes-Benz of Atlantic City responded

Hello. We're sorry that you didn't have a better experience. It sounds like everything was resolved. But if not please reach out directly to our Management Team.

Feb 05, 2021 -

salooma responded

Actually it was delayed and took all week to get to me. I just received it today. I was out of a car all week.

January 29, 2021

Don't feel like first class service. Different from other dealers. My new car check engine on had to wait for five weeks to service. More

by BENHKNJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Never mind
January 26, 2021

great service, appointments are convenientloaner car great service, appointments are convenient loaner car offered very clean and pleasant waiting area. car returned with all work performed as request More

by WJC1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina
Jan 26, 2021 -

Mercedes-Benz of Atlantic City responded

Your time is important! Looks like we hit the mark on getting you in and out and on your way. Thank you for taking the time to comment and we'll see you your next service visit!

January 23, 2021

This is my second car in 18 months that I bought from Gabe. He's a fantastic salesman and I enjoy doing business with him. More

by Brian Kushner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gabe Romano
Jan 26, 2021 -

Mercedes-Benz of Atlantic City responded

Congratulations on your second Mercedes-Benz in 18 months Brian! That certainly says a lot about Gabe and our Sales Team. Thank you for taking the time to post this review. We appreciate you and look forward to seeing you your next visit.

January 22, 2021

Went in and was taken as scheduled. Waited for about an hour and a lady informed me that they can not match the serial number to those that is being recalled. And that it could have been installed at a lat More

by EVILLA1281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dawn Obrien
January 21, 2021

Service was excellent!! Mark did an excellent job working on my car. I recommend Mercedes of Atlantic City to everyone! Do not use Mercedes of Cherry Hill!!!! More

by DOCPRNCT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Jan 26, 2021 -

Mercedes-Benz of Atlantic City responded

We're so happy you had a positive experience with us. Our goal is to provide the best customer experience so that you leave here feeling good about coming back. Thank you for posting this review and for your business!

January 21, 2021

Mercedes dealer in a Carber Township is a great dealer they got back to me quickly for my airbag a to be replaced and the team that check you win in the service manager great job More

by DEEGEE64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
Jan 26, 2021 -

Mercedes-Benz of Atlantic City responded

It has been a pleasure serving you and getting the airbag replace in your vehicle. We do value your time and like knowing you had a great experience with us. We look forward to your next visit!

January 20, 2021

First time there I was left waiting awhile before anyone came to talk with me; but afterward everything went very well and they were very easy to work with. More

by NUCI1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin DePellegrini 5 stars
Jan 26, 2021 -

Mercedes-Benz of Atlantic City responded

Hello and thank you for the positive review! It sounds like you may have walked into our showroom needing sales assistance. We're sorry you were left waiting. With Covid, we've made changes to our sales processes which includes more of an appointments based business. We do this for the safety and convenience of our clients so we can plan ahead and reduce the amount of time taken in the showroom. So thank you for your patience! We're glad everything worked out and we look forward to seeing you next time.

...
55
...