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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.6
1,196 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,196 reviews

February 26, 2021

This is not the first time purchasing a vehicle from Gabriel and I'm sure its not the last. We were in need of a car rather quickly and wanted a specific car, color ect. He was beyond helpful find exac More

by JEFF@CAPITALCONCRETE.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Romano
Feb 26, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for your loyal business with Gabriel at Mercedes-Benz of Atlantic City! We look forward to working with you again in the future!

February 26, 2021

The minute I walked in to Mercedes of Atlantic City my service was outstanding. Everyone was super kind and caring really they cared about our needs. More

by TPHIL1958@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Mar 01, 2021 -

Mercedes-Benz of Atlantic City responded

Your review has made our day! We're so pleased to hear how our team stepped up and worked hard to give you a five-star experience during your visit to Mercedes-Benz of Atlantic City! Thank you for leaving us your feedback, and don't hesitate to let us know if you need anything else in the future!

February 25, 2021

From the minute I walked in the door, I was treated wonderfully. Jonathan was professional and friendly, and really made the sales process quite painless. I felt that he and his boss were genuinely i More

by MICHAELLE.COOKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Feb 26, 2021 -

Mercedes-Benz of Atlantic City responded

We appreciate you sharing your great experience with us. We strive to provide the best possible service to anyone that walks in our door. We hope to have the opportunity to work with you again!

February 23, 2021

Excellent service! I look forward to next service. The work is done with the greatest quality and all staff is very friendly. I can count on them for any problems More

by BESATUTRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Feb 24, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for this great feedback! We look forward to your next visit to Mercedes-Benz of Atlantic City!

February 21, 2021

People are friendly sales person also really nice yes very professional and I am glad that I stopped there I had purchased the car that I like thank you More

by PKHAMSAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darnel , Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
Feb 22, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for visiting our team at Mercedes-Benz of Atlantic City! See you next time!

February 21, 2021

Great service! Keep it up! Love doing business with you! I recommend people doing business and never regret! Very honest people ! Fair price and good quality! More

by SUBBAG63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown
Feb 23, 2021 -

Mercedes-Benz of Atlantic City responded

We are honored to receive your support! Thank you so much! - Mercedes-Benz of Atlantic City Team

February 20, 2021

Wonderful service!! I have been going to this dealership, where I purchased my car, ever since ! Great experience, professional, friendly, and great follow through. Tina was my service adviser More

by HUGLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Feb 22, 2021 -

Mercedes-Benz of Atlantic City responded

We can't thank you enough for your kind review! Tina and our team love it when you come in for a visit and appreciate your kind words! See you next time at Mercedes-Benz of Atlantic City!

February 19, 2021

It took months to repair a broken bumper. Awful communication that required me to reach out several times to even obtain the status of my repairs. Several promises that the car would be ready by th More

by ARASH.MICAILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Mark Bauers
February 16, 2021

Gabe Romano was a pleasure to work with. We were in and out from test drive to financing. Excellent customer service, definately worth the drive, as Cherry Hill is much closer to us More

by MELISSA80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Romano , Dawn Obrien
Feb 17, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for making the trip to us at Mercedes-Benz of Atlantic City! We're so glad Gabe and our team could make it worthwhile! Enjoy your new ride!

February 16, 2021

Service has been great. Professional and efficient. Sales: Only two stars. I leased two cars on the same day. My intent was to only lease one however, I was given the opportunity to lease a second More

by CARL.SULLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Zalaf, Mark Bauers
Feb 24, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your feedback, Carl. We're sorry to hear that some areas of our business didn't deliver a five-star experience. We are available to discuss this situation in more detail if you are interested. Thank you, Aaron Smith - Sales Director - 215-360-7220

Feb 24, 2021 -

CARL.SULLO responded

Nothing really to discuss. I think my reasons are clear. Suggest up-front honesty. In my case I was told one thing (not by the sales person who was excellent) but by the leasing manager who said there would be some price consideration on the second car because I was leasing two cars. When I returned to close on the second car I was told that there was no consideration on price for the second car. Why wasn't that said up front. I would have bought the car anyway as I did; however, in my mind the INTEGRITY of sales management team, EXCLUDING THE SALES REP, is blemished. If you said no to the consideration up front or gave me $1 it would have been fine. I felt that I was being taken advantage of. It's the small things like this that will cost you future business. Carl Sullo 917.328.3828

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