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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.6
1,181 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,181 reviews

March 13, 2021

NOTICED A VIBRATION AND MISSING CIGARETTE LIGHTER IMMEDIATELY AND ARRANGED FOR SERVICE .THIS WAS DONE PROMPTLY AND THE ISSUE WAS CORRECTED. HAVE MESSAGED THE SALESMAN SEVERAL TIMES RE: THE MISSING LI More

by MZSTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Mark Bauers
Mar 29, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for bringing this to our attention. It is never our intention to leave a customer without a response. We would like the opportunity to take care of this for you. Please reach out to me directly, Aaron Smith - Sales Director - asmith@yourmercedes.com

Mar 29, 2021 -

MZSTEW responded

SUCH A SILLY ISSUE THAT HAS NOT BEEN ADDRESSED,ALTHOUGH IT WAS REPORTED IMMEDIATELY. THANKING YOU IN ADVANCE, JOHN R. STEWART

March 13, 2021

Excellent service..Very pleasant staff.Got the Excellent service.. Very pleasant staff. Got the appointment I requested. Work completed as II requested and on time. Beautiful accommodations . More

by WJC1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi. Alex SILVESTRI Tina Lachina, Mark Bauers
Mar 15, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for the 5-star review! Hope to see you next time at Mercedes-Benz of Atlantic City!

March 10, 2021

The customer service exceeded my expectations! I absolutely love my new GLC 300 Coupe! Ask for Jonathan, he’s the best! Thank you, Jonathan!!! Patrice More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Mar 10, 2021 -

Mercedes-Benz of Atlantic City responded

You are very welcome, Patrice! We know you are going to love your GLC 300 Coupe! Safe travels!

March 10, 2021

We had a great experience with, Mercedes-Benz and sales personnel. He was truthful and he got us a good deal. I will purchases my next car from Mercedes benz. Thank you, Rich. Dallas Cowboys super bowl 2 More

by Kasine bey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Breitweiser
Mar 11, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy our Mercedes-Benz of Atlantic City team earned your five stars. Thanks, Kaine! Enjoy your new ride!

March 09, 2021

its good working with the service department., they follow up and stay conected, there is never an issue going back and asking for information, Nory More

by NHAZAVEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 10, 2021 -

Mercedes-Benz of Atlantic City responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of Atlantic City!

March 08, 2021

Our buying experience was pleasant and very effortless. We spent minimal time waiting in the showroom. Alexander was very helpful and a pleasure to work with. We will definitely be a returning customer. More

by MYBELLE72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Silvestri
Mar 08, 2021 -

Mercedes-Benz of Atlantic City responded

We're so happy to hear this! Thank you for the positive feedback about your recent visit with Alexander and the Mercedes-Benz of Atlantic City team. We look forward to seeing you again next time!

March 06, 2021

Tina Lachina went out of her way to provide excellent service . I will bring my vehicle to Mercedes Benz of Atlantic City for all of my service needs. More

by SENSEMAN.KARL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 08, 2021 -

Mercedes-Benz of Atlantic City responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from all of us at Mercedes-Benz of Atlantic City!

March 05, 2021

Timely service and satisfactory. They gave me service appointment immedietely, rightly addressed the issue. Service staff and front desk response was great. Explained the expenses. More

by Rach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Mar 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your confidence in the Mercedes-Benz of Atlantic City service team! We appreciate your 5-star review and are glad to have you as a customer!

March 05, 2021

OUTSTANDING SERVICE, TINA WAS WONDERFUL....SHE EXPLAINED THE WHOLE REPAIR PROCESS STEP BY STEP. EXTREMELY CLEAN DEALERSHIP, 5 STARS SERVICE AS EXPECTED BY MERCEDES OWNERS More

by VECINO_AAA_AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TINA, Dawn Obrien
Mar 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for this glowing review of our service team! Tina is an asset to our team and we're pleased to hear your experience was worthy of five stars! We appreciate your confidence in us and your review, and we hope you'll come to see us again soon! - Mercedes-Benz of Atlantic City

March 04, 2021

My husband and I always feel appreciated and grateful by everyone at this Mercedes Benz dealership! We love doing business here! We will continue to receive excellent service! More

by SYSNOW16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt, Dawn Obrien
Mar 04, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for being a Mercedes-Benz of Atlantic City customer! It is always our pleasure to take care of you and we greatly appreciate your positive feedback. See you next time!

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