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Mercedes-Benz of Atlantic City
Egg Harbor Township, NJ
1,180 Reviews
Why Mercedes-Benz of Atlantic City
Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,180 reviews
April 01, 2021
Service was excellent and the quality ofthe work was Service was excellent and the quality of the work was professional and excellent. The staff/workers are friendly and caring. The price was excellen Service was excellent and the quality of the work was professional and excellent. The staff/workers are friendly and caring. The price was excellent for the amount of work that was required. More
by ANNIEREID1947
Verified CustomerEmployees Worked With
Mark Bauers
March 30, 2021
Kevin Rossi is the best. He is up front and candid about what work needs to be done now and puts safety first. He is also great at letting you know what work will need to be performed at my next service. what work needs to be done now and puts safety first. He is also great at letting you know what work will need to be performed at my next service. It is because of the great job my sales representative Alex Silvestri and service advisor Kevin Rossi in supporting me as a customer after the sale. More
by ECIENKI
Employees Worked With
Kevin Rossi
March 30, 2021
The atmosphere felt clean and neat. Everybody was very helpful and respectful. They are kind and they give one of the best customer service I have ever experienced. helpful and respectful. They are kind and they give one of the best customer service I have ever experienced. More
by Andy1007
Employees Worked With
Tina M
March 28, 2021
Time is of the essence, Having to write a review takes time which is a very valuable commodity. The staff were all very friendly and I had a very good experience. The review was well done until forced to time which is a very valuable commodity. The staff were all very friendly and I had a very good experience. The review was well done until forced to write. Some would just opt out, but I wanted to report back that they did a very good job. More
by ERAGAZZI
Employees Worked With
Jonathan Batt, Mark Bauers
March 28, 2021
Wonderful experience will recommend and return. Every time I go isa pleasure my Sprinter is happy too. Staff was very friendly and efficient. Waiting area was very clean and brightly lit. Snacks and dr time I go isa pleasure my Sprinter is happy too. Staff was very friendly and efficient. Waiting area was very clean and brightly lit. Snacks and drinks were readily available. Work done in a timely fashion. More
by flora24
Employees Worked With
Tina, Mark Bauers
March 28, 2021
Not happy because I purchased this vehicle on 02-22-2021 and still have not received my title have gone there a couple of times but nobody is looking in to it for me and still have not received my title have gone there a couple of times but nobody is looking in to it for me More
by FFDUNE2
Employees Worked With
Gabe Romano
March 26, 2021
I purchased the Mercedes in January. I felt as though I wasn't given a tutorial on the use of my 2019 S560. Whenever I visited I never got the attention deserved. My time was given to other customers and b wasn't given a tutorial on the use of my 2019 S560. Whenever I visited I never got the attention deserved. My time was given to other customers and both visits I was left waiting. I'm still trying to figure out things on my own. Issues with syncing my contacts & successfully making hands free calls are still not successful. The salesperson was always busy I'm sorry to say. More
by KLAV0
Employees Worked With
Gabriel Roman
March 26, 2021
Sales and finance teams were great. Sales made the process smooth and enjoyable. Finance got me a great rate. Very happy with my purchase. Thank you. process smooth and enjoyable. Finance got me a great rate. Very happy with my purchase. Thank you. More
by DAVIDBRANCO
Employees Worked With
Nick
March 25, 2021
Perfect service, everyone in the dealership is polite and mannerly. I was only going in for my first warranty inspection. Work was completed in a timely manner. mannerly. I was only going in for my first warranty inspection. Work was completed in a timely manner. More
by JOYCEYOUNG711
Employees Worked With
Mark Bauers
