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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.6
1,180 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,180 reviews

April 14, 2021

Excellent service from friendly staff.came ino the Excellent service from friendly staff. came ino the seervie ststion to have my plates installed everone was ready to assist and com[lete my service f More

by NECTAR57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Chiarazzo, Jonathan Batt, Kurt Brown, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
Apr 14, 2021 -

Mercedes-Benz of Atlantic City responded

It was our pleasure to take care of you! Thanks for choosing Mercedes-Benz of Atlantic City for your service needs!

April 13, 2021

Great place for both sales and after-sale service. Extremely nice staff. Easy to make convenient appointment, loaner vehicle is offered and my car is returned on time and washed. Hard to More

by WJC1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Lachina, Alex Silvestri, Mark Bauers
Apr 14, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for the awesome review! It makes us happy to hear we've done our best at providing you with five-star experiences here, and we look forward to seeing you at your next service visit! - Mercedes-Benz of Atlantic City

April 13, 2021

I have been using Mercedes of Atlantic City for servicing three of my cars. Their service department is top notch. By far the best service I’ve ever received. They get the job done correctly, on time, and c More

by MRALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Damon, and Tina
Apr 15, 2021 -

Mercedes-Benz of Atlantic City responded

Your review has made our day! Thank you so much for taking the time to leave us your kind words and five-star rating! We appreciate you as a customer and your continued confidence and trust in Alex, Tina, Damon and our team mean so much! We look forward to helping you maintain your new CLS 53 at our service center! - Mercedes-Benz of Atlantic City

Apr 15, 2021 -

MRALLEN responded

You guys are and always will be my go to dealer for sales, service, and everything else related to Mercedes Benz

April 12, 2021

One word, that's two words ALEX SILVESTRI. The greatest salesman a car dealership has ever seen. Efficient, friendly, quick, and honest. I enjoyed chatting about cars. This is my 14th car and I will be get More

by Bo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Silvestri
Apr 13, 2021 -

Mercedes-Benz of Atlantic City responded

Thanks for the great review! We're happy to hear Alex and our team provided such a positive experience for your 14th car purchase! We appreciate you choosing Mercedes-Benz of Atlantic City!

April 08, 2021

Very clean. Safe and thorough. I recently moved from the cherry hill location to here. Couldn’t be happier. Tina is amazing and the service tech was awesome. More

by BRYN.ERACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina , Mark Bauers
Apr 08, 2021 -

Mercedes-Benz of Atlantic City responded

This is a fantastic review! Thanks from the entire team at Mercedes-Benz of Atlantic City!

April 08, 2021

COULDN'T BE MORE HAPPY WITH YOUR SERVICE DEPARTMENT. TOOK CARE OF VIBRATION PROPLEM. HOWEVER, AT THE SAME TIME I NOTIFIED YOU OF VIBRATION ,I ALSO INDICATED THAT CIGARETTE LIGHTER WAS MISSING. TO DATE,NOT More

by MZSTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DARRIN SALES DEPARTMENT NOTIFIED TWICE ABOUT MISSING ITEM, Chris Magarity, Mark Bauers, Dawn Obrien, Ryan Kinkade
April 07, 2021

I scheduled for the second time on my second leased car I scheduled for the second time on my second leased car a rotation of tires task. And for the second time for the same task on both cars the tire pre More

by TOMATOESONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Apr 07, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for bringing this to our attention. We will investigate this situation and do our best to resolve this next time. We value you as a customer and your feedback is integral in helping us provide a five-star experience. We look forward to showing you a great experience next time! - Mercedes-Benz of Atlantic City

April 07, 2021

As good as it gets. Great staff; excellent work. The customer service is the BEST! Tina and Damon ensured that I didn’t have to come to the dealership everything was done online More

by PJPERSKIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Damon
Apr 07, 2021 -

Mercedes-Benz of Atlantic City responded

We are so thrilled to receive this glowing review! We are proud of our customer service team and hearing that it is the best makes our day! Thank you so much for coming in to see us at Mercedes-Benz of Atlantic City, and for leaving such an enthusiastic review!

April 07, 2021

Came in for service and was check-in right away. Becca is very nice and extremely helpful. Wish I had all the words that described my experience with Richard and Tina from Service. It’s been nothing but plea More

by TENNYSONDAVIS88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard knull, Tina, Becca
Apr 07, 2021 -

Mercedes-Benz of Atlantic City responded

We are so happy that you had such a great time with our Mercedes-Benz of Atlantic City team! Thank you for leaving us this kind review and for trusting us with your car!

April 02, 2021

The customer service is the BEST! Jonathan ensured that I didn’t have to come to the dealership everything was done online. My car was delivered with white glove service. I am extremely happy with my new GLC More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan, Mark Bauers
Apr 02, 2021 -

Mercedes-Benz of Atlantic City responded

Patrice, we are so happy to hear that! Enjoy your new GLC 300 Coupe, and please let us know if there's anything more that Mercedes-Benz of Atlantic City can do for you!

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