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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.6
1,177 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,177 reviews

August 13, 2021

Once again a successful service visit to Atlantic City Mercedes. Kevin Rossi is professional and courteous. His staff is efficient completing all the necessary work required in a timely manner. It is alw More

by Donnajune08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rossi
Aug 13, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the kind review! We appreciate you making the drive from Ocean City to come visit us here at Mercedes-Benz of Atlantic City and we'll be sure to share your kind comments with Kevin and the team. Thanks again for your business and we'll see you next time!

August 12, 2021

Very happy with experience. Accommodating, courteous and efficient crew. Timely diagnostics and remedy. Would recommend to anyone in the market for a new vehicle, or in need of service. More

by DOCT1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Aug 13, 2021 -

Mercedes-Benz of Atlantic City responded

We're so glad to hear it! Thank you for your great review and five-star rating! It means a lot that you can recommend Mercedes-Benz of Atlantic City!

August 11, 2021

The whole process was very pleasant. No hassle and relaxed. Service Dept was top notch. Vehicle prep was spot on. They did a Awesome job making the car look brand new. More

by SRUSS77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Chisco, Jonathan Batt, Mark Bauers, Ryan Kinkade
Aug 11, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you so much for your five-star review! It means a lot to us that you had a great visit to Mercedes-Benz of Atlantic City! Our service team appreciates having you as a customer!

August 09, 2021

My headlights are foggy on my car I bought a month ago. i was told no fog. Well maybe look at the car with the lights on… I have pictures and video showing my headlights foggy white… also the paint chip that More

by OMT08270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Bauers
August 04, 2021

I am very happy with my purchase. My salesman Rich and the Manager Mike could not have been more professional. I love my E400 Cabriolet and I am looking forward to a continued pleasant experience with th More

by skipwallace555
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich, Mike
Aug 05, 2021 -

Mercedes-Benz of Atlantic City responded

Congratulations on your E400 Cabriolet! Thank you for choosing Rich, Mike, and the Mercedes-Benz of Atlantic City team to help you find the right vehicle!

August 04, 2021

Very accommodating. Excellent mechanics, trustworthy. Tina was very helpful. Gave good advice. Nothing more to add. Waiting on parts to complete initial inspection assad repair. More

by YACHAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina
Aug 05, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for the awesome feedback on Tina and the Mercedes-Benz of Atlantic City team! We look forward to your continued business!

August 03, 2021

My experience with Mercedes Benz of Atlantic City was pleasant and stress free. The staff was professional and cooperative. They listened to my request and answered all of my questions. More

by hennessy_d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Romano
Aug 03, 2021 -

Mercedes-Benz of Atlantic City responded

We're happy to hear the Mercedes-Benz of Atlantic City team earned your five stars! Thank you for providing us with such great feedback! See you next time!

August 02, 2021

Rich was wonderful! He had all the necessary documents ready so I was out the door within the hour that I came. He made the process so painless and as easy as possible! More

by jnk8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Breitweiser
Aug 02, 2021 -

Mercedes-Benz of Atlantic City responded

This is what we like to hear! We hope all of our customers feel this way when leaving Mercedes-Benz of Atlantic City! See you next time!

August 01, 2021

I dealt with a finance manager named Tommy and he lies to me and was extremely unethical.The reason why car and finance people have bad reputations is because of Tommy in finance More

by anthonycolaciello
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tommy
Aug 18, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your review - we're very sorry that you've had this experience. Your review was passed on to our Sales Management Team. If you would like to speak further on your experience and provide more details, you may reach out to me and I'll get you in contact with the appropriate party. Respectfully, Amy Hamilton ahamilton@yourmercedes.com

Aug 18, 2021 -

anthonycolaciello responded

I purchased a pre owned Bmw and I was not told that I was pre approved like Tommy of finance did that caused this whole blowup. The finance manager of bmw had me purchase a vehicle with less miles and put down more money and I did and purchased the vehicle so somebody should train Tommy on how to properly treat customers and not blow smoke up people's xxx

Aug 18, 2021 -

anthonycolaciello responded

I purchased a pre owned Bmw and I was not told that I was pre approved like Tommy of finance did that caused this whole blowup. The finance manager of bmw had me purchase a vehicle with less miles and put down more money and I did and purchased the vehicle so somebody should train Tommy on how to properly treat customers and not blow smoke up people's xxx

August 01, 2021

Always a welcoming and efficient experience - Kevin Rossi is the reason why I continue to purchase Mercedes from your dealership -appreciate friendliness and acknowledgement. I have purchase numerous cars More

by CMOTTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Bauers
Aug 03, 2021 -

Mercedes-Benz of Atlantic City responded

Thank you for your years of support! It means so much that you can always count on Kevin and the Mercedes-Benz of Atlantic City team!

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