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Mercedes-Benz of Atlantic City

Egg Harbor Township, NJ

4.5
1,139 Reviews
Why Mercedes-Benz of Atlantic City Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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6623 Black Horse Pike

Egg Harbor Township, NJ

08234

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Showing 1,139 reviews

April 07, 2022

Always went to voicemail when calling for service. Service was sloppy when replacing windshield...glue left on glass, cleaned inside car and now discolored upholstery, and rattle was not repaired (sa More

by KPBREMER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
April 06, 2022

Wonderful dealership. ..Rich was a great salesperson. Exceeded my expectations and no pressure. Highly recommend. More

by ROSEINOC49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 07, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for the kind review! We're happy to hear Rich provided you with exceptional service and we hope to see you again next time here at Mercedes-Benz of Atlantic City!

April 05, 2022

Rethink your purchase here. While my sales rep was very nice and answered all of our questions and got us setup I cannot say the same post purchase. From day 1 our car would n More

by JUSTIN@NINEPOINT8.COM
Recommend Dealer
No
Employees Worked With
New Sales
Apr 21, 2022 -

Mercedes-Benz of Atlantic City responded

Hello Justin - I've been in contact with our service manager on your vehicle and understand there were challenges with the software update that did produce the expected outcome. The situation was escalated to MB and a new direction was given on how to proceed with a resolution. I understand this was communicated with you and as a result there is an appointment set for today. If you would like to make other arrangements, please let me know and I'll work with our service manager to accommodate your scheduling needs. We do apologize for the issue with your vehicle, and will stay with it until resolved. Respectfully, Amy Hamilton Fixed Operations Specialist amy.hamilton@yourmercedes.com

April 04, 2022

Always seamless dropping my car off to be serviced. Everyone is always so friendly and professional. More

by Melissa.stomel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Apr 04, 2022 -

Mercedes-Benz of Atlantic City responded

Hi Melissa, thank you for taking the time to share your honest feedback working with our team at Mercedes-Benz of Atlantic City! We look forward to seeing you next time!

April 03, 2022

Just an incredible place to buy/lease a vehicle. Salesman treated me with the utmost respect and was more like an instant friend than a salesman. Darrin was not pushy and understood that if I coul More

by cmichelini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrin Depellegrini
Apr 05, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for the wonderful review! We're happy to hear Darrin took such excellent care of you and we'll be sure to share these kind comments with him. Thanks for trusting Mercedes-Benz of Atlantic City with your business and please don't hesitate to reach out if we can be of service again in the future!

April 02, 2022

Made everything easy to handle so I can buy my Mercedes at the end of my lease. More

by LJS542
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dawn O'Brien
Apr 05, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for sharing your experience! We're so glad we had the opportunity to assist you and we hope to see you again next time here at Mercedes-Benz of Atlantic City!

April 02, 2022

Gabe was great to work with. He found us the perfect car and delivery was easy and quick. More

by KLGOLDBERG05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Romano
Apr 05, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for the wonderful feedback! We're so glad you enjoyed working with Gabe and we hope you love your new vehicle. Take care and thanks again, from all of us here at Mercedes-Benz of Atlantic City!

April 01, 2022

The staff was friendly and professional, help me with all the questions and concerns I had with the vehicles. More

by THOM1449
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Batt
Apr 04, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for the wonderful review of our team here at Mercedes-Benz of Atlantic City! We appreciate your business and hope to see you again in the future!

April 01, 2022

Dealership was very responsive to my car issues, and kept me informed on the detection and repair process. More

by gturnbull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Apr 04, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Mercedes-Benz of Atlantic City Team

April 01, 2022

Alexander & Julian worked for me to get a deal that I thought I could never get. Fantastic team and dealership. More

by MFLRSHP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Silvestri, Jonathan Batt
Apr 04, 2022 -

Mercedes-Benz of Atlantic City responded

Thank you for sharing your experience working with Alexander and Julian at Mercedes-Benz of Atlantic City! We look forward to seeing you next time!

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