Mercedes-Benz of Atlantic City

Nice place but inefficiently staffed The service experience was very positive except for the long wait times to speak with the service rep. I've been here for two service visits and each The service experience was very positive except for the long wait times to speak with the service rep. I've been here for two service visits and each time, both dropping off and picking up, it takes quite a while to speak to a rep. Leave yourself 60-90 minutes to get anything done. Meanwhile, lots of other employees are walking around and chatting, and seem to be oblivious to customers. It's aggravating that they don't have the consciousness to be more attuned to wait times. Not everyone is on the same casual schedule that they evidently are on. More

Excellent Cistomer Service Kevin handled my warranty with professionalism. It was corrected the first time and he kept me informed regarding the status of the repair. Will conti Kevin handled my warranty with professionalism. It was corrected the first time and he kept me informed regarding the status of the repair. Will continue to use this dealershop’s service center. More

Service experience My service experience was courteous, timely, and thorough. My service rep, Kevin Rossi could not have been more friendly and knowledgeable. The servic My service experience was courteous, timely, and thorough. My service rep, Kevin Rossi could not have been more friendly and knowledgeable. The service was covered under warranty. More

Quick resolution of tire problem I was on my way to Atlantic City late at night when I got a flat tire. I was towed to the dealership and called the next day for a replacement of a no I was on my way to Atlantic City late at night when I got a flat tire. I was towed to the dealership and called the next day for a replacement of a non-standard tire. They sourced the tire that day at a great price and had me on the road within a few hours. MANY THANKS More

Great experience We had a great experience at the AC dealership Jonathan found the exact car we wanted with all the bells and whistles-and also worked with us on the p We had a great experience at the AC dealership Jonathan found the exact car we wanted with all the bells and whistles-and also worked with us on the price More

Great experience It was great working with Kevin Lee. He got me the vehicle I was looking for at a great price. He met all needs/expectations and also stood by his wor It was great working with Kevin Lee. He got me the vehicle I was looking for at a great price. He met all needs/expectations and also stood by his words on all promises made. I would highly recommend and look forward to future purchases from him More

Buying my dream car The car salesman sent me photos to my cellphone, showing me the car I was interested in. He also emailed me information, providing additional informa The car salesman sent me photos to my cellphone, showing me the car I was interested in. He also emailed me information, providing additional information about the car I wanted to buy. When meeting in person, he was friendly, courteous and very knowledgeable about the vehicle. He took his time to explain all of the necessary details about the car. I highly recommend this dealership! More

A great buying experience! Ask for Jonathan. He is courteous, friendly, knowledgeable and an all around professional. Frank was a big help arranging for several cars brought in Ask for Jonathan. He is courteous, friendly, knowledgeable and an all around professional. Frank was a big help arranging for several cars brought in so we had many to chose from. Everyone we came into contact with was helpful. We'll be back! More

The perfect find! Darnell was a fantastic and very knowledgeable sales representative. He made sure I knew everything about the car and made sure that is was exactly w Darnell was a fantastic and very knowledgeable sales representative. He made sure I knew everything about the car and made sure that is was exactly what we wanted. Made buying a car a wonderful experience. More

Pleasent Buying Experience Worked with Darnell. I have say that I worked with many other sale people in the past and Darnell is one of the best. He is knowledgeable, personable, Worked with Darnell. I have say that I worked with many other sale people in the past and Darnell is one of the best. He is knowledgeable, personable, and experienced. He made my buying experience easy and fun. More