Mercedes-Benz of Atlantic City

Unhappy I bought the car from them. It was over budget which the dealer knew but we pulled it off. Dealer knew I was a single mom of 4 and said that he felt g I bought the car from them. It was over budget which the dealer knew but we pulled it off. Dealer knew I was a single mom of 4 and said that he felt good selling me the car and that he would guarantee inspection. But my inspection was not due for another year. The day after buying car I woke up to a flat tire. 3 days later check engine light came on. Fixed the problem came on again for the same thing 3 days later. Have yet to figure out the problem. Was asked to drive 45 mins up there for something that could've been done thru the mail. Talked to a different guy while up there and he put me under the impression we would get some help with the vehicle but never did. So single mom of 4 was ripped off by Atlantic city Mercedes Benz.. I thought being I was buying a used car from someone with such a great reputation I wouldnt get screwed I was wrong. More

Extremely efficient and courteous Appointment scheduling was very accommodating. I needed a vehicle for a few hours and one was made available. First service for my new E400 was prompt Appointment scheduling was very accommodating. I needed a vehicle for a few hours and one was made available. First service for my new E400 was prompt and hassle free. Service department was extremely courteous. More

Outstanding They guided me through insurance process, rental car and the whole process- always prompt and proving excellent service. Mike Hardin was always availa They guided me through insurance process, rental car and the whole process- always prompt and proving excellent service. Mike Hardin was always available and could not have been more helpful! Alex my salesman also guided me and got me right to Mike. More

Great service personnel The service at this dealership is second to none! Fantastic service reps and fist class dealership from top to bottom. I would recommend this dealer The service at this dealership is second to none! Fantastic service reps and fist class dealership from top to bottom. I would recommend this dealership to anyone that deals with any other dealership. More

Alex was the best! Very helpful, drove my car all the way to Florida for me and got me the best deal possible! Very informative. Alex was the easiest to work with and ne Very helpful, drove my car all the way to Florida for me and got me the best deal possible! Very informative. Alex was the easiest to work with and never pushy like some car salesman! I am very happy with my purchase. More

Seamless Very informative, polite and helpfull, our salesman Darnell Greenidge was a complete gentleman. The finance department made the process seamless . Very informative, polite and helpfull, our salesman Darnell Greenidge was a complete gentleman. The finance department made the process seamless . All in all a very nice experience. More

Outstanding I have been taken care of by my service rep Tina for several years and she is outstanding. The work done in the shop has also been outstanding. Howeve I have been taken care of by my service rep Tina for several years and she is outstanding. The work done in the shop has also been outstanding. However, the cost of service at MB is very high. More

Great customer service Car was ready as scheduled , a pusher was available , explained my service appointment including additional work I needed done . Updated me as to s Car was ready as scheduled , a pusher was available , explained my service appointment including additional work I needed done . Updated me as to status of work completed . More

Tire replacement Blown run flat tire. Fixed at no charge. Done as quickly as possible under Mercedes system. I do wish dealers would stock more run flat tires. Blown run flat tire. Fixed at no charge. Done as quickly as possible under Mercedes system. I do wish dealers would stock more run flat tires. More

"New car part issue - "GREAT STAFF and SERVICE" The service and staff were not the problem. Waiting for the part was. My car being brand new 1st should not have had the issue however, it did and The service and staff were not the problem. Waiting for the part was. My car being brand new 1st should not have had the issue however, it did and waiting the week total for part was my only issue. The dealer did give me loaner. The Staff at Mercedes-Benz could not have been better. Constantly updating me on the status of part etc.. Everyone at dealership could not have been nicer and more professional. Completely satisfied with this dealership. More