Mercedes-Benz of Atlantic City
Egg Harbor Township, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I purchased my S550 from Mercedes Benz of Atlantic City as a gamble. My gamble was not having seen the car in person but only through the internet. I live over 600 miles away but there was the constant co as a gamble. My gamble was not having seen the car in person but only through the internet. I live over 600 miles away but there was the constant communication from Denise that gave me comfort in knowing I was making the right choice. After flying in and be picked up from the airport things went just as promised. I was actually in and out (secured financing completed) within no time. The car was just as described....perfect!! I was more than elated with the entire process. It went very smooth (as you would expect from Mercedes professionals). I am happy I decided to try the dealership for myself. I would definitely purchase my next car from Mercedes Benz of Atlantic City. More
The sales consultant was very knowledgeable and friendly. The sales consultant was very knowledgeable and friendly. She worked with me and through the Finance Manager we arrived at a price that I could li The sales consultant was very knowledgeable and friendly. She worked with me and through the Finance Manager we arrived at a price that I could live with and the car I wanted. It is my second time at this dealership and I plan to return. More
We have been loyal customers to Mercedes Benz Atlantic City for 10 years. Our loyalty was misplaced. Just in the last year we leased a CLS 550 and bought a Porsche Cayenne 2011 and my father in law bought City for 10 years. Our loyalty was misplaced. Just in the last year we leased a CLS 550 and bought a Porsche Cayenne 2011 and my father in law bought a used car from them. I guess they don't need our kind of business!!! We needed to have repairs done on the CLS 550 rims. I hit a curb (which my husband wanted to kill me !! ) I damaged the rims pretty bad and took two chunks of tire out of each wheel on the left side of my car. The car needed to have it's first service done, so my husband asked if they could repair rims. Yes they could ,great ! As soon as I received my car back I told my husband the car was not driving right. It felt like the back end was slipping out, especially when it rained. On further inspection we noticed the back left tire did not have the chunk of tire out of it. We called and made an appointment to bring the car down for them to look at. We drove the 45 minute ride from our home. We explained that these are not our tires unless you turned the tire to the inside of the car, they explained that they can't do that with these tires. So we told them that both tires had chunks taken out of them. Now the one back doesn't. The service manager said there is no way that they changed tires !! Ok but someone did !!! When they checked the tire wear in Sept. they told us the front were an 8 and the back was a 6. Now 2 1/2 mths later the fronts are still 8 and the back they said was reading a 4. They said sorry we can't do anything for you .My husband and I were livid someone swapped our tires out. We told them to give us our car back and we will take our business elsewhere. Called Mercedes Benz USA talked to a case manager and he told us to go to another dealership to have the car looked at. We did and they rated the front tires an 8 and the back tires a 2 on one side and 1 on the other . Just shows you Mercedes of Atlantic City lied to us again . Who do they think they are??? My family and I could have been seriously injured with the tires they swapped out. They kept blaming the tire wear on the way the car is driven. How could a tire go from a 6 to a 2 in two months ??? Where did the tire with chunk out of it go ??? I hope this will deter someone from going there because your life could be in danger if this is the way they run there service department.I know mine and my family's was. If anyone has any issues that you want resolved call MB USA they were very helpful and quick to resolve this matter. Unlike the dealership. Hope Dr. Berger has deep pockets because he won't be in business long if this continues. More
went in to buy a mercedes e class, was told the car was executive demo driven by davids wife car was filthy and had the dash taken apart while i was trying to see it that day was told the car had 5000 mi executive demo driven by davids wife car was filthy and had the dash taken apart while i was trying to see it that day was told the car had 5000 miles on it came back after 3 days and car had only 3514 miles i think they rolled it back, why the dash was apart i went to another car, worked a deal and bought it my trade took 3 months to get paid off, got letters from my bank, my credit scored dipped car is 2010 e350 , decent but had paint work , after i found out from other dealer in penna. dont do business with them steele is egotistical and stuck up only for himself ,blaming the delership he did, but did nothing to help the situation call the owner.. so called dr berger 3 times finally got a call, he said to deal with steele endless routine berger wanted to tell me what he owns and how much his net worth is typical jerk retired dr, etc etc More
i brought my car in for service, they had it for 2 weeks. my car is garage kept,and very clean. when they were done they drove the car up to me with water spots and bird droppings. one of the service guys ha my car is garage kept,and very clean. when they were done they drove the car up to me with water spots and bird droppings. one of the service guys had it washed, but he did a poor job, as a result he put scratches all over my hood and roof. the general manager said he would bring it to a body shop and we would split the cost,but i didnt think that was right since i didnt put the scratches ther in the first place!! but it was my word against his. i cant affor a new car every 2 years so i take care of my vehicles very well. beware going to this dealership !! also, the original problem i brought it there for was not fixed after 2 weeks so i had to bring the car right back to get it fixed. More
The precision cars sales staff is great. If you need a deal, they will work with it, but as soon as you walk into service, get ready for a miserable experience. I've had wrong parts ordered, wasted hours deal, they will work with it, but as soon as you walk into service, get ready for a miserable experience. I've had wrong parts ordered, wasted hours waiting, been lied to, actually even been told I am threatening when I reminded the service manager "director" (LOL!!) that I would go elsewhere. He goes, I don't respond to threats? Where the F was this guy's service pledge and did he not ever learn that the customer is ALWAYS right motto? Give me a break. I had a car damaged there, these guys need to simply close the service department down. Its amazing how different sales is from service. Sad experiece, I'm going to Freehold or Princeton from now on. More