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Mercedes-Benz of Atlanta South

Atlanta, GA

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386 Reviews

3800 Royal South Parkway

Atlanta, GA

30349

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Showing 386 reviews

September 11, 2020

The Staff and the waiting were great. Unfortunately, my problem still persists. The stutter in the takeoff was the major concern & needs to be addressed. Need to return to Dealership for unresolved issue More

by Chill_steevo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael A.
September 10, 2020

Service is outstanding. I had an issues with my check engine light which made me uncomfortable driving my 2015 GLK350. The team of Michael and Madison was able make it happen. I was able to get my car More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael and Madison
September 09, 2020

My service representative Mia Williams is very efficient, courteous and she makes sure all of my concerns are addressed. All of the service guys that greet you and take if of my car are also polite, courteou More

by abundantfavors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Williams
August 30, 2020

Very good customer service. I am a new Mercedes Benz owner, and I will always take my vehicle to south Atlanta Mercedes Benz. Have a blessed day. More

by Washington_alain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernest Dixon, Chris Leader
August 27, 2020

This location have very poor service management with poor vehicle services. I took my car there for an oil change. The vehicle is a special ordered one of the kind car. The service technician took the car ou More

by stantj55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Leader
August 18, 2020

Customer service reps are cordial, professional and very helpful. My rep was informative and excellent with keeping me informed about my vehicles maintenance requirements and what my options were. Excellent More

by Dtwhite1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raphael Akinyemi
August 13, 2020

Great service proved in the Bay Area from Michael and inside the service with Chanel Graves. They treat the dealership as if they own it! More

by Lawf
Recommend Dealer
Yes
Employees Worked With
Chanel Graves , Ernest Dixon
August 13, 2020

I paid for a new windshield wiper fluid reservoir. After arriving home I noticed they put the old cap back on! This is unacceptable! If I paid for a new reservoir, I should have received a new cap as well.� More

by Carol
Recommend Dealer
Yes
Employees Worked With
Jason and Justin
August 07, 2020

3 1/2 hours to change a tire is unacceptable. Previous tire change was longer. Appt was set and tire not available till next day. Drove to union city and back x2. Would love to know when part is in instea More

by Drelopes70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Doss
July 25, 2020

The service that I got from miss Madison turner at Mercedes Benz was unbelievably the greatest that I had ever experienced before. She was truly remarkable. More

by allenoriginall
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Madison Turner
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