Mercedes-Benz of Atlanta South
Atlanta, GA
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The Staff and the waiting were great. Unfortunately, my problem still persists. The stutter in the takeoff was the major concern & needs to be addressed. Need to return to Dealership for unresolved issue problem still persists. The stutter in the takeoff was the major concern & needs to be addressed. Need to return to Dealership for unresolved issue. More
Service is outstanding. I had an issues with my check engine light which made me uncomfortable driving my 2015 GLK350. The team of Michael and Madison was able make it happen. I was able to get my car engine light which made me uncomfortable driving my 2015 GLK350. The team of Michael and Madison was able make it happen. I was able to get my car service the same day . Thanks team M&M for doing a great job and giving outstanding service. Y’all ROCK!!! More
My service representative Mia Williams is very efficient, courteous and she makes sure all of my concerns are addressed. All of the service guys that greet you and take if of my car are also polite, courteou courteous and she makes sure all of my concerns are addressed. All of the service guys that greet you and take if of my car are also polite, courteous and attentive to details. More
Very good customer service. I am a new Mercedes Benz owner, and I will always take my vehicle to south Atlanta Mercedes Benz. Have a blessed day. owner, and I will always take my vehicle to south Atlanta Mercedes Benz. Have a blessed day. More
This location have very poor service management with poor vehicle services. I took my car there for an oil change. The vehicle is a special ordered one of the kind car. The service technician took the car ou vehicle services. I took my car there for an oil change. The vehicle is a special ordered one of the kind car. The service technician took the car out for a joy ride and attempted to classify it as a test drive. More
Customer service reps are cordial, professional and very helpful. My rep was informative and excellent with keeping me informed about my vehicles maintenance requirements and what my options were. Excellent helpful. My rep was informative and excellent with keeping me informed about my vehicles maintenance requirements and what my options were. Excellent service! More
Great service proved in the Bay Area from Michael and inside the service with Chanel Graves. They treat the dealership as if they own it! inside the service with Chanel Graves. They treat the dealership as if they own it! More
I paid for a new windshield wiper fluid reservoir. After arriving home I noticed they put the old cap back on! This is unacceptable! If I paid for a new reservoir, I should have received a new cap as well.� arriving home I noticed they put the old cap back on! This is unacceptable! If I paid for a new reservoir, I should have received a new cap as well.🤬 More
3 1/2 hours to change a tire is unacceptable. Previous tire change was longer. Appt was set and tire not available till next day. Drove to union city and back x2. Would love to know when part is in instea tire change was longer. Appt was set and tire not available till next day. Drove to union city and back x2. Would love to know when part is in instead of driving 45min and find out it isn’t there. More
The service that I got from miss Madison turner at Mercedes Benz was unbelievably the greatest that I had ever experienced before. She was truly remarkable. Mercedes Benz was unbelievably the greatest that I had ever experienced before. She was truly remarkable. More