Mercedes-Benz of Atlanta South
Atlanta, GA
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Kelly Thomas has been our service rep for several years. He has never failed to offer anything but the utmost professional service. He is a great asset to this dealership & makes being in the service depar He has never failed to offer anything but the utmost professional service. He is a great asset to this dealership & makes being in the service department much more pleasant. Thanks Kelly for always taking good care of us. More
The only negative was the state of the waiting "sitting" room. The waiting room needs to be cleaned. I noticee crubs on the floor and on the seats. The service personell Mr. Wade was very inform "sitting" room. The waiting room needs to be cleaned. I noticee crubs on the floor and on the seats. The service personell Mr. Wade was very informative. I just wish there were more employees like him to explain to me the "how too's" of the car. More
I used the airport parking service for the first time, and Mark was great. It was so easy and convienent. Probably cut at least an hour of time it would have taken if I parked in an off airport lot, let a and Mark was great. It was so easy and convienent. Probably cut at least an hour of time it would have taken if I parked in an off airport lot, let alone safed the parking fees. I also arranged to have my car serviced with Kelley while they had the car and all repairs made and service report in the car when I returned from my trip. A great experience, keep up the GREAT service. More
I never look forward to buying a car due to the " back & forth" negotiating; well, I'm happy to say that I didn't experience that type of experience @ Mercedes Benz of South Atlanta. From the time w back & forth" negotiating; well, I'm happy to say that I didn't experience that type of experience @ Mercedes Benz of South Atlanta. From the time we arrived on the Mercedes Benz of South Atlanta lot until we left, we were treated with dignity & respect. The staff was very knowledgable about the vehicles & offered the very best & fairest price of the car from the very start. My husband & I had the best car buying experince ever @ Mercedes-Benz of South Atlanta! More
I am always pleased with the service that i receive when I visit MB of South Atlanta. This visit was no different. I have had routine service and my brakes replaced within the last 60 days at MB of South I visit MB of South Atlanta. This visit was no different. I have had routine service and my brakes replaced within the last 60 days at MB of South Atlanta. I appreciate the coupons that I received they did offset some of the cost of the maintenance. Thank you very much. Erika Jones More
My husband and I made our second purchase from MB of South Atlanta on Valentines Day. We had a wonderful buying experience and the whole team was very helpful as always. Special thanks to Jeremy, Alvin, South Atlanta on Valentines Day. We had a wonderful buying experience and the whole team was very helpful as always. Special thanks to Jeremy, Alvin, and Jeff; these guys really believe in customer satisfaction and will go the extra mile to make sure their customers have the best buying experience and get the car of their dreams. More
I bought (my first) Mercedes from this dealership--and I must say, I have been so freakin' impressed with their airport parking service. It really, really is a great service. Mark Grimm who coordinates th must say, I have been so freakin' impressed with their airport parking service. It really, really is a great service. Mark Grimm who coordinates the program has been fantastic to deal with. More
Wonderful purchasing experience! Staff has been very helpful even after I drove off the lot. I tried to deal with closer dealerships in my area but the customer service and attempt to purchase a new ve helpful even after I drove off the lot. I tried to deal with closer dealerships in my area but the customer service and attempt to purchase a new vehicle was no where close the fantastic service and helpfulness of the South Atlanta dealership. It was well worth the extra miles for the satisfaction and service, in all areas, we received! South Atlanta definitely has my loyalty for future vehicles! More
Service visit was very efficient. Service advisor was thorough, knowledgeable and courteous. Sales experience was outstanding. I used a buying service through my insurance carrier, USAA, and the deal thorough, knowledgeable and courteous. Sales experience was outstanding. I used a buying service through my insurance carrier, USAA, and the dealer's price was substantially below the competition. There was no bait and switch or trying to talk you into options you did not request. I highly recommend them. More
I had a less than positive experience with my older Mercedes SUV which was on lease. Nothing that was the fault of the dealership, but just dissatisfaction with my car experience. At the end of my le Mercedes SUV which was on lease. Nothing that was the fault of the dealership, but just dissatisfaction with my car experience. At the end of my lease, I had the opportunity to meet and talk with two people in the sales department, Jeff Garris and Ernest Dixon. They took the time to actually listen to me. Although they couldn't fix past events, they gave me enough confidence that I will try another Mercedes on my next purchase, and I will buy it from this dealership. It was such a rare event to have people that actually cared about my comments and experiences and I absolutley believe that they will see that I am taken care of. I have no hesitancy recommending this dealership from a customer service standpoint. More