Mercedes-Benz of Atlanta South

I am always pleased with the kindness and promptness of the service department at Mercedes-Benz of South Atlanta. Sometimes I do have to wait on my vehicle, but there are healthy refreshments available. Th the service department at Mercedes-Benz of South Atlanta. Sometimes I do have to wait on my vehicle, but there are healthy refreshments available. The best part...you get a free car wash after they service it! More

They was just great overall and the employee very nice to us.we just love the hold place and the experience we had with the dealership and employee and all the car,s we look at and tested drove.the delership us.we just love the hold place and the experience we had with the dealership and employee and all the car,s we look at and tested drove.the delership was just great and very friendly too my family andme. More

I was really please with everyone. Consumer service was excellent and right to the point. This was truly the best consumer service i have ever had with a dealership. I would recommend Mercedes-Benz of Sout excellent and right to the point. This was truly the best consumer service i have ever had with a dealership. I would recommend Mercedes-Benz of South Atlanta to anyone in search of a vehicle new or used. Job Well Done! More

Outstanding service! Made the buying of a car very easy! I was treated with respect and all of the employees were very knowledgeable of the car and met my needs. I also was most impressed with the airpor I was treated with respect and all of the employees were very knowledgeable of the car and met my needs. I also was most impressed with the airport parking perk. What a customer-focued organization. Thanks! More

GREAT overall experience No pressure to buy. Very nice GREAT overall experience No pressure to buy. Very nice people ! I would go back to this dealership if I ever get another car. They gave me a fai GREAT overall experience No pressure to buy. Very nice people ! I would go back to this dealership if I ever get another car. They gave me a fair price for my trade in and made sure I was happy with the price for the new car also. They took there time explaining all the details and options of the car. More

I have given the rating above because of The heart felt hospitality and demonstrated knowledge of the staff was extremely remarkable. I have been to many car dealers in this area, but this one stands out hospitality and demonstrated knowledge of the staff was extremely remarkable. I have been to many car dealers in this area, but this one stands out because of the genuine concern that they have for you as a person. I would certainly buy and recommend this dealership! More

I gave the Dealership and the sales team a five because they were great! They anwser all my questions, they made me feel comfortable. Some high end dealership look down on you before they know your back gr they were great! They anwser all my questions, they made me feel comfortable. Some high end dealership look down on you before they know your back ground as if you are not good enough to own a certain type of vehicle but I never felt thay way. They treated me with the up most respect and provided Stellar Service! I would and have referred them to my family and friends. More

The service and especially the "B" service prices for our cars were great. This was/is the best price in metro Atlanta. My service advisor Kevin Wade is such a wonderful and very professiona prices for our cars were great. This was/is the best price in metro Atlanta. My service advisor Kevin Wade is such a wonderful and very professional young man. All our future car services will be with Mercedes Benz South Atlanta. More

the Service Person who took care of me was very helpful. The part I appreciated more than anything is they didn't try to sell me things that I didn't really need at the momemnt but explained in detail the v The part I appreciated more than anything is they didn't try to sell me things that I didn't really need at the momemnt but explained in detail the varying services available. The other personnel I experienced in the check in process as well as paying the bill were all extremely courteous. Craig Fleck More

I must say that when I arrived I was greeted by a young man and he was very nice he said the person that would help would be mr. Kenvin Wade, that he would be with me shortly. After 30 mins is when I actua man and he was very nice he said the person that would help would be mr. Kenvin Wade, that he would be with me shortly. After 30 mins is when I actually saw Mr. Wade. I was told ahead of time the service would take 3 hrs, and I would be called when the car would be ready. I never received a call. After 6 hrs had past I decided to call and they told me that mr. Wade said the car would be ready in 1 hr. Mr. Wade never came on the phone to speak to me personally to explain the delay. After an hour I still did not receive a call I decided to go to the dealer anyway. When I got there my car was parked, and ready to go. They paged kenvin Wade and after 5 mins I saw him, I asked him why did I not receive a follow up to let me know my car was ready he stated he did call, I told him I did not receive a call when he verified the # it was the wrong number he was calling. I would rate the whole service a 3 because, mr. Wade just lacked in following up, I would say he needs to be more catering to each customer. I am assuming that is what would separate mbusa from the rest, and in this circumstance is was definitely lacking. More