Mercedes-Benz of Atlanta South

Mr. Gomez and Mr. Reed were very friendly and knowledgeable. Our test drive was very helpful in making our decision to purchase our new C350, Keith was very patient and informative. The entire knowledgeable. Our test drive was very helpful in making our decision to purchase our new C350, Keith was very patient and informative. The entire team stayed late to close our deal and we were able to drive home with our new Mercedes. Thanks for making our experience a positive one. I hope the customer service remains to be excellent throughout the lifetime of our car. More

David Marcellino was great as usual, my car was serviced and very clean when I got it. Service was fast and well done. Alvin Gomez, my Sales Rep saw me in the service lobby and he stopped by to say Hello and very clean when I got it. Service was fast and well done. Alvin Gomez, my Sales Rep saw me in the service lobby and he stopped by to say Hello and make sure I was being taken care of. He saw me before I left and helped me with the invoicing process and inspected my car himself and THAT is what I call AWESOME customer service. More

Great experience. I actually purchased a 3-year old Maxima from this Mercedes dealership that came in on a trade. Vehicle was in great condition, and was the most competitively priced around. As i un Maxima from this Mercedes dealership that came in on a trade. Vehicle was in great condition, and was the most competitively priced around. As i understand it, Mercedes-Benz of South Atlanta primarily markets via word-of-mouth and internet sales sites, which helps keep prices low. The sales staff was extremely friendly and worked with me via email/phone with regard to some of my initial questions about the car. There were no high pressure sales tactics or lame one-liners about how many people had been checking out the car earlier in the day/week. Jeff Garris was a great sales representative to work with. I was treated with the upmost respect at this dealership and given first class customer service by Jeff and the team even though I wasn't buying a Mercedes. Also of great value... the vehicle did have a slight brake wear problem (worn rear pads). I contacted the Jeff about a week after my purchase upon some intermittent brake noise. He apologized, gave me a loaner vehicle (350GLK) and had the service department put on some new rear brake pads at no charge to me. What a great experience! I will give serious consideration to this dealership for my next vehicle purchase. Far better than the crap i've experienced at other car dealers around Atlanta (including Carmax...stay away!) More

Outstanding service from both Alvin Gomez and Keith Reed. They answered all my questions and made my buying process very pleasant. Their follow-up has been outstanding as well. They answered all my questions and made my buying process very pleasant. Their follow-up has been outstanding as well. More

Love the dealership. Always clean and the personnel are very professional and pleasant!! I was very anxious about the service appt but Kevin put all my fears to rest. He assured me that I had a great vehi very professional and pleasant!! I was very anxious about the service appt but Kevin put all my fears to rest. He assured me that I had a great vehicle and he was right. Service appt was conducted without a hitch!! Love MB of South Atlanta!! Diana Satterfield More

Alvin and his team was able to get me the exact color Mercedes CLK350 that I wanted in time for my 40th birthday. Alvin provided me top notch service. As a customer, I was very pleased. I have recommende Mercedes CLK350 that I wanted in time for my 40th birthday. Alvin provided me top notch service. As a customer, I was very pleased. I have recommended Alvin and his dealership to several of my friends who will be turning 40 and plan to buy sports cars too in the near future. :) More

There was a minor inconvenience concerning the second key. I had to come to the dealership to pick up a second key. Overall i had a very pleasurable experience. key. I had to come to the dealership to pick up a second key. Overall i had a very pleasurable experience. More

I originally went to see the AMG and was disappointed to find it had been sold. After thinking further, I went back and inquired about the 550 on the lot and bought that. It came with 22" wheels and tires find it had been sold. After thinking further, I went back and inquired about the 550 on the lot and bought that. It came with 22" wheels and tires on it but I didn't notice at the time. After driving for a day, I became nervous about having them on the car as I thought they may be adversly affecting the ride and handling. Specifically, I thought they came too close to the idler arm at the top of the wheel. I took it in as they had promised to clean them up anyway and found out I would be without it all holiday weekend. Dana tried her best but that was the only schedule that was available. This is when Earnest stepped in and offered stock wheels and tires for the car. I accepted immediately and have been immensly satisfied with the car ever since. It is a rocket. Alvin and Sankar were very patient with me all through the process and I truly appreciate it. I thought Dana was very helpful and pleasant to boot. Overall, everyone involved was very professional and should be accordingly rewarded. Many thanks to all. More

The facility is top knotch. I really enjoy the service I receive. Everyone is very nice and make you feel at home. My salesperson is really knowledgable. He never put any pressure on me to get additional receive. Everyone is very nice and make you feel at home. My salesperson is really knowledgable. He never put any pressure on me to get additional services I didn't need. There is always a car ready to assist me for the day while my car is being repaired. I will never leave my Mercedes dealership. More

This is the first dealership that has been proactive in their commuications with me. I purchased a pre-owned 2008 S550 in June, and am exceedingly pleased with the vehicle and the support I am receiving. their commuications with me. I purchased a pre-owned 2008 S550 in June, and am exceedingly pleased with the vehicle and the support I am receiving. The facility, as well, is a pleasant experience, with open styling and no "tacky" sales gimmicks. The customer lobby and the service lobby are inviting in layout, amenities, and attentive staff. My wife owns a 2009 Prius, and is looking forward to upgrading in the next year or so to a Mercedes hybrid. I am supporting her in her goal. John Bowers More