Mercedes-Benz of Atlanta South

This dealership is great. Alvin Gomez is the best sales person I have dealt with. I bought my 5th Mercedes Benz from him. He makes sure you get exactly what you need. Best customer service ever. He calls y person I have dealt with. I bought my 5th Mercedes Benz from him. He makes sure you get exactly what you need. Best customer service ever. He calls you after the sale to make sure everything is still great. He's simply the best. I wouldn't deal with anyone else. More

I could not explain how happy I was with our purchase from Mercedes South Atlanta! If I could give a 12 out of 10 I would, everyone went above and beyond my expectation! My wife and I had been looking at from Mercedes South Atlanta! If I could give a 12 out of 10 I would, everyone went above and beyond my expectation! My wife and I had been looking at vehicles for a few months now because I over analyze any big purchase. We drove MANY vehicles and her favorite was the ML 350. For me her safety, comfort and happiness is of the utmost importance and Mercedes delivered on all. We could not be happier with her new vehicle. During our process we dealt with Jeff Garris, Keith Reed, Sankar Henderson and Mick Wilson for financing. Not one but all went above and beyond for us. I e-mailed Jeff numerous questions over a months period about safety features, options etc and all were answered quickly and professionally. Everyone went over the features for us, the financing was explained thoroughly and we were able to get a great rate! I would recommend any looking for a nice vehicle that safety and comfort is important look no further then a Mercedes. And I would tell everyone to shop at Mercedes South Atlanta. From the cleanliness of the showroom to the service area and everything in between (even the bathrooms) were immaculate! The staff here was second to none and I will positively return when my wife needs a new vehicle and would recommend them to anyone! I could not be happier and could not be more thankful for all they did for us. Thank you to everyone! More

Excellent and congenial customer service. My car was repaired and ready within a reasonable time frame. Mr . Wade is always thorough in his explanations of the service and it's costs. He is mindful to m repaired and ready within a reasonable time frame. Mr . Wade is always thorough in his explanations of the service and it's costs. He is mindful to make me aware of any potential maintenance concerns. More

I was told i had a crankcase rear main seal leak, among other recommendations. Cost $1411. I got quotes for $600 less than that. your costs seem excessive. other recommendations. Cost $1411. I got quotes for $600 less than that. your costs seem excessive. More

Entire staff at Mercedes South Atlanta are friendly, professional, courteous and kind. Mark and Kelly have been great over the past 10 years to solve and issues or concerns pertaining to my SL 500. I professional, courteous and kind. Mark and Kelly have been great over the past 10 years to solve and issues or concerns pertaining to my SL 500. I will always buy and refer anyone I know to this dealership. Thank you for 10 plus years of great service. More

My visit to the South Atlanta Mercedes dealership was pleasant. The staff was courteous and helpful. Although, it was my fourth or fifth visit for the same issue with my car; on this visit the repair w pleasant. The staff was courteous and helpful. Although, it was my fourth or fifth visit for the same issue with my car; on this visit the repair was made, and the problem explained to me in detail as to the reason it was not repaired the first few times I brought it in. The dealership service area looks different in a good way in appearance. It is seems very organized and more professional looking. The snacks and coffee are very good and fresh. The cost of repairs and maintenence however, can cause an "eye popping" reaction. Overall, my experience was a pleasant on. More

MBSA is my number one choice in dealership and service. It is a convienent location for me, comunity minded, professional and the customer service id fantastic. The new look of the service department is a It is a convienent location for me, comunity minded, professional and the customer service id fantastic. The new look of the service department is awesome. It has an international feel and very comfortable. It is always nice that beverages, fruit, pastries and snacks are available to it customers. WELL DONE! More

We have pondered for the past year as to what kind of car we wanted to purchase. Neither myself or my wife could agree. We have friends who own Mercedes and have always been pleased with the car and the Mer we wanted to purchase. Neither myself or my wife could agree. We have friends who own Mercedes and have always been pleased with the car and the Mercedes service. After considerable on-line exploring we decided to visit the Mercedes dealer in our area. Not intending to purchase on our first visit, we were pleasantly surprised by the reception and quality of the people we talked to at the Dealership. There were no high pressure tactics, (that we could detect)but, instead were provided with the information we needed to make OUR decision as to buy or not to buy a Mercedes. We decided that evening to buy. The folks at the dealership, were knowledgeable and raised our knowledge level to where we felt comfortable in making this decision. We absolutely love the car!. We look forward to being a member of the Mercedes family. The experience we had, far exceeded our expectations on the purchase of an automobile. Our compliments and thanks to the folks we worked with and the Dealership. As I told Alvin "We'll be back" ! Paul and Jeannette Sconyers More

We've had 2 experiences with this dealership. Each time we walked out with a car: first for a 2011 E350 for my wife, then for a 2012 c250 for my commuter duties. . I am an admitted anal retentive, over we walked out with a car: first for a 2011 E350 for my wife, then for a 2012 c250 for my commuter duties. . I am an admitted anal retentive, overly analytic difficult customer. I am a numbers person, which I know frustrates a lot of sales consultants. However, Alvin was more than accommodating and patient with me. Furthermore we appreciated his professionalism. We've had experiences with other dealerships in the atlanta area, but none have come close to the experience we had at MB or south atlanta. Heck, Mercedes if Buckhead is down the block from where we live, but we're williling to make the trek down to do business with MBSA. Without a doubt we will be returning to Alvin for future purchases. More

I sent out 6 emails inquiries through the MBUSA website. Three dealerships responded with generic responses and three actually responded with helpful answers. My request was so specific it looked like an or Three dealerships responded with generic responses and three actually responded with helpful answers. My request was so specific it looked like an order form for a new car. Jeff Garris answered my email with " I don't have what you want but I will find it and sell it to you for the price you requested". No bait and switch. No hassles. No problems. He made me feel so at ease that the rest of the purchase seem to fall into place instantly. It was to be a surprise present for my wife and He and Sankar (product specialist) went above and beyond to make the delivery a moment she will always remember (she cried). The extra steps taken, including a "showroom" delivery, convinced me I had the right dealership and I was thrilled with my decision! We took our new C250 on a weekend trip to Florida the following week and enjoyed the drive more than the stay. I have and will recommend Mercedes Benz Of South Atlanta to anyone wanting a "no pressure" hassle free" buying experience. More