Mercedes-Benz of Atlanta South

My wife, the kids, and I arrived at the dealership to look at a vehicle we had found online. Atif met us in the parking lot, was very courteous and professional. He answered all of our questions and eve look at a vehicle we had found online. Atif met us in the parking lot, was very courteous and professional. He answered all of our questions and even helped out with the kids. The car is great, the price is great, but the reason we bought it here was because of the level of service Atif provided. More

We dealt with Richard, Jeff and the F&I guy, who's name I cannot recall. All were very friendly and very professional. Our experience there was pleasant with absolutely no stress or pressure,which is name I cannot recall. All were very friendly and very professional. Our experience there was pleasant with absolutely no stress or pressure,which is very unusual for an auto dealership. I have received calls and e-mails since our purchase asking us if we were happy with our experience and purchase. My answer was and is a resounding YES!!! I would highly recommend Mercedes Benz of South Atlanta to any one and would feel certain that they would also have a positive experience. Ken Moore More

We were very pleased with our experience at Mercedes of South Atlanta. Richard Martin was very knowledgeable, friendly and easy to work with. We would definitely recommend this dealership and Richard as a South Atlanta. Richard Martin was very knowledgeable, friendly and easy to work with. We would definitely recommend this dealership and Richard as a salesman because of how easy the buying experience was. The selection of cars was great as well. More

I would recommend this dealership because they are very professional, accommodating and understanding. The process was amazing fast and no matter what car you are getting, everyone is treated equally. professional, accommodating and understanding. The process was amazing fast and no matter what car you are getting, everyone is treated equally. More

I was first approached and assisted by Mr.Muhammad and he was very professional, patient, and he did his best to make the experience as pleasant as he could. There were some situation that could have been ha was very professional, patient, and he did his best to make the experience as pleasant as he could. There were some situation that could have been handled better and more efficient on the management side initially, later doing what they could to try and fix the issues that shouldn't have occurred. More

After being passed by another salesman that did not recognize or speak to me. I was ready to take my business else where. But I was approached by Mr. Muhammad who greeted me very professionally. He is recognize or speak to me. I was ready to take my business else where. But I was approached by Mr. Muhammad who greeted me very professionally. He is a salesman that sales/approaches to anyone no matter what they appear to be. Because of his profesionalism I recommend anyone to this saleman. More

Mark was extremely curteous and prompt in reply to my request. my car was serviced and detailed beautifully. As usual mark, and the service department exceeded my expectations. They were great to work wi request. my car was serviced and detailed beautifully. As usual mark, and the service department exceeded my expectations. They were great to work with. More

I recently went to the dealership to fix a seatbelt latch that needed to get repaired, which was still under warranty. My salesperson Kenvin reviewed the car and said to me that I would have to pay $125.00 f that needed to get repaired, which was still under warranty. My salesperson Kenvin reviewed the car and said to me that I would have to pay $125.00 for a diagnostic test, but he said eventhough the faulty seatbealt latch is under warranty, the dealer may not cover it... Which I thought that was wrong. I was upset because my car had this faulty issue before, I thought they fix it however, they did not fix it properly. Now I am stuck with a faulty seatbealt latch that was not properly fixed. When I did get the diagnostic test they told me I would have to pay over $600 to get it fix, which was supposed to be under warranty. Kenvin, did not follow up with me after giving me a loaner car, I had to call him. When I got my car the next day, I asked him as a courtesy since I bought my car there have serviced it with them 4 yrs. To see if the dealer would waiver the $ 125.00 diagnostic test, since I refused to pay over $600 to get it fix, Kenvin refused, not even an attempt to accomandate the customer. I am very disappointed with their service person Kenvin. He did care what I had to say.... I will not bring my ml 350 there again. More