Mercedes-Benz of Atlanta South
Atlanta, GA
Filter Reviews by Keyword
By Type
Showing 386 reviews
Very good I was well informed by service rep of needs and cost for this visit. I didn't get names of all friendly staff that made wait ok. I was well informed by service rep of needs and cost for this visit. I didn't get names of all friendly staff that made wait ok. More
Good service This is the second time we have purchased from Mercedes of South Atlanta. The staff is very professional and helpful. Desmond was patient and cooperat This is the second time we have purchased from Mercedes of South Atlanta. The staff is very professional and helpful. Desmond was patient and cooperative. Our next Mercedes search will begin at Mercedesof South Atlanta as well. More
Outstanding experience!!! A special thank you to Mercedes-Benz of South Atlanta for the absolute fantastic car buying experience! The general manager Mark Knauss, sales represe A special thank you to Mercedes-Benz of South Atlanta for the absolute fantastic car buying experience! The general manager Mark Knauss, sales representative Emerson Knauss, and business manager Mick Wilson, were a delight to work with! We truly appreciate the overall satisfying experience. Thank you!!!! More
A world class experience! Emerson Knauss, and the General manager were phenomenal to work with from start to finish! I would highly recommend this dealership to anyone whether Emerson Knauss, and the General manager were phenomenal to work with from start to finish! I would highly recommend this dealership to anyone whether in or out of the state of Georgia; thank you Mercedes Benz of South Atlanta!!!!!! More
Excellent I highly recommend this dealership and Emerson Knauss he is the best sales agent. I bought a certified preowned from him and because of my experienc I highly recommend this dealership and Emerson Knauss he is the best sales agent. I bought a certified preowned from him and because of my experience sent my friend who also bought a car from him. More
Tequila Higgins and Ernest Dixon were great sales people. Very professional and passionate about the brand. Amazing follow up. Knowledge level and desire for "perfection" was well perceived. As a result of Very professional and passionate about the brand. Amazing follow up. Knowledge level and desire for "perfection" was well perceived. As a result of my experience, the dealership most likely has a customer for life. More
Good Customer Service Although on the south side of Atlanta, I was a little hesitant about purchasing or even finding what I was looking for. But I can say with the sales Although on the south side of Atlanta, I was a little hesitant about purchasing or even finding what I was looking for. But I can say with the sales person Emerson he stayed on top of things and looked out for me on a continue basis. He knew my price range and what I wanted. after several months of finding the vehicle then getting there to see it and someone else comes along and get it, I finally found a good purchase for me. Not what I started out yo get but I think this deal works better for my budget.... Things happen for a reason...... So it looks like I'm a lifetime customer for Mercedes South Atlanta...... Starr M More
5 star Sales Team. Mercedes of South Atlanta has an extremely knowledgeable sales team. They are able to flawlessly take you from browsing the Mercedes fleet to purchasi Mercedes of South Atlanta has an extremely knowledgeable sales team. They are able to flawlessly take you from browsing the Mercedes fleet to purchasing the vehicle of your dreams. I love my new vehicle!!! More
Best car buying experience ever! Purchased our very first Mercedes Benz, a certified 2015 C300. Brian Abrahams gave us the most comprehensive review of the car from front to back and Purchased our very first Mercedes Benz, a certified 2015 C300. Brian Abrahams gave us the most comprehensive review of the car from front to back and everything in between. No high pressure sales tactics, just lots of really useful information that helped us decide. More
I do not recommend Mercedes South Atlanta - lack integrity! I have a 2004 Mercedes e320. My complaint is Mercedes-South Atlanta intentionally broke several items on my vehicle after they tried to double bill me I have a 2004 Mercedes e320. My complaint is Mercedes-South Atlanta intentionally broke several items on my vehicle after they tried to double bill me for a SAMs unit and I refused to pay them. They had my car in the shop from Mar 12, 2015 to Oct 2, 2015. They repaired the SAMs unit and a water leak- then while it was still at there shop told me it was damaged again by additional leaks they missed and tried to bill me a second time. After arguing and refusing to pay for it a second time and going back and forth to the dealer 3 times to pick of up my vehicle they said they would replace the SAMs unit as a good will gesture. Upon picking up my vehicle after traveling from VA to Atlanta 3 times - they give me the car with all the following not operable. Items broken or missing while in the care of Mercedes for repair. • Broke gas tank door- it locked and opened with release button – does not lock now and has nicks suggesting it was pried open and rust. • Front bumper needle opening panel for towing completely missing. • Unplugged alarm stating it went off all the time – the car never had that problem. • Cup holder does not release and open. • Radio does not turn on. • CD player does not open up. • Plastic cover in the trunk missing – was on the invoice as replaced. Was in trunk on May 27 pickup – Was not in the trunk on Oct 2nd pickup. • Extra pack of fuses in the trunk missing. Additional problems Mercedes South stated on the invoice as inoperable: • Connector for alarm siren broken • Audio gateway not working • Current codes for heater shut off motor and in car temp sensor I do not recommend anyone take there vehicle there for repairs - go to Mercedes Bulkhead if you are in Atlanta. More