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Mercedes-Benz of Atlanta South

Atlanta, GA

4.8
414 Reviews
Mercedes-Benz of Atlanta South is a luxury Mercedes-Benz dealership that sells new and pre-owned vehicles, service maintenance and parts sales. The dealership was acquired in 2021 by the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. The current dealership location resides in South Fulton with a new state-of-the-art facility being constructed just across the street in Union City that is slated to open in 2024.
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3800 Royal South Parkway

Atlanta, GA

30349

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Showing 414 reviews

July 01, 2020

The employees were very Friendly, courteous, and professional. I truly appreciate how the facility was set up for social distancing for everyone’s safety...Excellent. More

by Derrick Logan
Recommend Dealer
Yes
Employees Worked With
Mia Williams
June 22, 2020

Superb Service Had my Mercedes 70,000 mile service performed. The wait was a little longer than anticipated, but the service rep was very professional and kept me i More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Wade
June 19, 2020

Will not recommend then they do not stand behind their work and BEG for good reviews so don’t believe the hype they are not honest ppl More

by Buryyourex
Recommend Dealer
No
Employees Worked With
Jason Dobbs
June 17, 2020

Mr. Hines (Sales) was great to work with. The finance Mgrs. were knowledgeable and put together a great deal for what I needed. Customer service was great and had an efficient experience buying a car fro More

by Yonne4538
Recommend Dealer
Yes
Employees Worked With
Hines
May 30, 2020

Poor Customer Service. Very Rude and not helpful. I will never return. Going to Buckhead. They need customer service training. Only in the service department More

by cJB
Recommend Dealer
No
Employees Worked With
Ralph
May 21, 2020

IF I COULD HAVE GIVEN THIS LOCATION a 0, I WOULD!!!I walked into this dealership with a high expectation of excellent customer service!!!!I did...yes I did.🤣I've never in my life wanted to own a Benz, More

by Hsu L
Recommend Dealer
No
Employees Worked With
The man in the pink shirt and sear sucher pants.
May 09, 2020

Kevin Wade was wonderful a bit overloaded. However I was given a dirty loaner car to drive. He did not do that. I did not feel as if I was a valued customer by that person who assigned the vehicle to me More

by barbaralivingston50
Recommend Dealer
Yes
Employees Worked With
Kevin Wade
May 07, 2020

Shockingly overpriced. 60k mile tune up, which was basically an oil change cost $1,200. You'd think they would at least wash the car. But that didn't happen. Disappointing experience all around. More

by Jimmy
Recommend Dealer
No
Employees Worked With
Kevin
April 30, 2020

Excellent customer service and Vernell and rich were extremely helpful and also chris. They made sure I was well taken care of and satisfied. I would recommend them. More

by Cyoung64
Recommend Dealer
Yes
Employees Worked With
Chris Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernell Jackson and rich muhammad
April 27, 2020

Great customer service, car repaired and ready as promised. Wasn’t quite sure what to expect during this season of COVID19. All staff were courteous and helpful as usual. More

by n.hispresence
Recommend Dealer
Yes
Employees Worked With
Raphael
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