Mercedes-Benz of Atlanta South

*still no response* I came to the location after being disappointed from a previous service visit. So I came back and tried visited again for the 2nd time and I have noticed that there have been some chan disappointed from a previous service visit. So I came back and tried visited again for the 2nd time and I have noticed that there have been some changes to the staff and management. At first I was pleasantly surprised, but then after meeting the current staff, new faces, it seems to be that there is still a disconnect at this dealership. Let me say this, I generally do not write emails or reviews, but I felt I had to do so on this visit, since this will be my last!! While I was getting coffee, I overheard a caucasian male, of what appeared to be management being somewhat dismissive of a non-white employee and also made a comment that "they need to go" to another caucasian male. So I asked a sales person who he was and they mentioned he was the new Service manager! To my appaul I asked the gentlemen, who I could contact for management issues and also the owner of the store, so I'm including all in this email. I am in no way stating racism, but I can tell this male is New since I have never seen him and he was very cocky and almost smug with his demeanor. I was looking for a car, but I will take my business elsewhere. Especially since I came in to get my car washed and have my filter changed and was there for 3 hours!! I just wanted you to know and to maybe have a conversation with who you have as management and who is representing your location, which is already a store with a horrible reputation!! S. Smith More

Excellent Customer Service When I walked in I knew I would purchase my Mercedes that day. Awesome customer service and Monty Johnson was the best‼️ . I absolutely love my car. When I walked in I knew I would purchase my Mercedes that day. Awesome customer service and Monty Johnson was the best‼️ . I absolutely love my car. More

AWFUL New Service Manager!!! I came to the location after being disappointed from a previous service visit. So I came back and tried visited again for the 2nd time and I have not I came to the location after being disappointed from a previous service visit. So I came back and tried visited again for the 2nd time and I have noticed that there have been some changes to the staff and management. At first I was pleasantly surprised, but then after meeting the current staff, new faces, it seems to be that there is still a disconnect at this dealership. Let me say this, I generally do not write emails or reviews, but I felt I had to do so on this visit, since this will be my last!! While I was getting coffee, I overheard a caucasian male, of what appeared to be management being somewhat dismissive of a non-white employee and also made a comment that "they need to go" to another caucasian male. So I asked a sales person who he was and they mentioned he was the new Service manager! To my appaul I asked the gentlemen, who I could contact for management issues and also the owner of the store, so I'm including all in this email. I am in no way stating racism, but I can tell this male is New since I have never seen him and he was very cocky and almost smug with his demeanor. I was looking for a car, but I will take my business elsewhere. Especially since I came in to get my car washed and have my filter changed and was there for 3 hours!! I just wanted you to know and to maybe have a conversation with who you have as management and who is representing your location, which is already a store with a horrible reputation!! S. Smith More

Excellent service and guidance by Mr. Monty Johnson. He was very patient and answered all our questions to make us feel comfortable. We had a good time at the dealership and are very happy with our new pur was very patient and answered all our questions to make us feel comfortable. We had a good time at the dealership and are very happy with our new purchase. More

I am so thankful I came to Mercedes-Benz of South Atlanta. My dealer was great and found the best deal for me! Thank you! Atlanta. My dealer was great and found the best deal for me! Thank you! More

Everyone was so helpful from the beginning of the process until the end.I was pleased 8years ago and more pleased this time. Will be back again!! until the end.I was pleased 8years ago and more pleased this time. Will be back again!! More

"Satisfied Customer" Y Peek Service Advisor was friendly and very helpful in providing the service needed for my vehicle repairs. Thanks to Jeremy Taylor for all his good work. Service Advisor was friendly and very helpful in providing the service needed for my vehicle repairs. Thanks to Jeremy Taylor for all his good work. More

I had a horrible experience starting out. 4 of the people who started working with me left. My order was cancelled & no one reached out to me. This whole process has taken 9 months. After speaking to the gen who started working with me left. My order was cancelled & no one reached out to me. This whole process has taken 9 months. After speaking to the general manager, Jeff Keith & Monty were assigned to help me. In contrast, they were very professional. Monty definitely compensated for the experience I had prior. He had a warm demeanor & was very knowledgeable about the process. More

Great Car Buying Experience John Culbreth, the salesman, was very knowledgeable of inventory and worked with us to find the vehicle that had the features we wanted, then worked t John Culbreth, the salesman, was very knowledgeable of inventory and worked with us to find the vehicle that had the features we wanted, then worked to give us the deal we desired. The finance manager was very professional and diligent in searching for finance terms which met our needs. More

Excellent Customers ❤️❤️❤️❤️❤️❤️❤️ The service department has great customer services first thanks too Steven and Ian in repairs for the excellent service on getting my car off the tow The service department has great customer services first thanks too Steven and Ian in repairs for the excellent service on getting my car off the tow ... second thanks to Jeremy Taylor Service Advisor for the great expectation and professionalism ???????? And Thanks to The ManagementTeam ???????? For the excellent service in training the staff to be there best ?????????? To Mr Redden for Hiring great people everyone was motivated and speaking and providing were to go sit complementary snacks ???????? These individuals will make Mercedes of South Atlanta go a long way ?????????? Your team made my day ,,,,,, More