Mercedes-Benz of Atlanta South

IF I COULD HAVE GIVEN THIS LOCATION a 0, I WOULD!!!I walked into this dealership with a high expectation of excellent customer service!!!!I did...yes I did.🤣I've never in my life wanted to own a Benz, walked into this dealership with a high expectation of excellent customer service!!!!I did...yes I did.🤣I've never in my life wanted to own a Benz, Ever!!!!I've heard too many complaints in regards to their service departments and issues with certain models. My husband wanted me to test drive one and that CLS is a beast!!This dealership is HORRIBLE with their customer service, especially since we had to go find someone to help us look at their vehicles for 20 minutes!!! I will NEVER refer nor purchase a vehicle from this location ever!Never judge a book by its cover. It's amazing how you can work for a dealership and dress Comfortable (pink shirt and sear sucher pants) or as you were dressed that day... but when a customer chooses to dress Comfortable themselves, you had the audacity to try and size my attire up😅😅🤣🤣🤣 with my pockets and act like you were doing me a favor!!🤣🤣🤣🤣.Wow.Horrible.. horrible customer service and I wanted that 2020 AMG CLS!!! Such an extremely disappointing experience at this location.#1 Dealership but a few more locations. More

Kevin Wade was wonderful a bit overloaded. However I was given a dirty loaner car to drive. He did not do that. I did not feel as if I was a valued customer by that person who assigned the vehicle to me given a dirty loaner car to drive. He did not do that. I did not feel as if I was a valued customer by that person who assigned the vehicle to me More

Shockingly overpriced. 60k mile tune up, which was basically an oil change cost $1,200. You'd think they would at least wash the car. But that didn't happen. Disappointing experience all around. basically an oil change cost $1,200. You'd think they would at least wash the car. But that didn't happen. Disappointing experience all around. More

Excellent customer service and Vernell and rich were extremely helpful and also chris. They made sure I was well taken care of and satisfied. I would recommend them. extremely helpful and also chris. They made sure I was well taken care of and satisfied. I would recommend them. More

Great customer service, car repaired and ready as promised. Wasn’t quite sure what to expect during this season of COVID19. All staff were courteous and helpful as usual. promised. Wasn’t quite sure what to expect during this season of COVID19. All staff were courteous and helpful as usual. More

The location of the dealership is all but perfect for me because it’s only one exit down the expressway from my house. However in watching the Growth and different changes in personnel, it still lack a lot because it’s only one exit down the expressway from my house. However in watching the Growth and different changes in personnel, it still lack a lot in customer care and recognition. Any time a customer enters a MERCEDES dealership he or she should be made to feel like the automobiles that represent the company, and that is “The BEST or Nothing—or The Best engineered car in the world.” Question is,, how do you transfer That type of expression into the way you treat each and every customer??? You definitely CAN’T do it by just walking past them and not saying SOMETHING!!! My experience was great with Monty and Kevin. Service was fine and complete. More

Clean building to come to some of the employees weren’t to friendly they would walk by you & turn their head in a completely different direction in order not to speak. My service advisor was great real kno to friendly they would walk by you & turn their head in a completely different direction in order not to speak. My service advisor was great real knowledgeable about Mercedes Benz More

Great customer service by Rapheal and car service by technician who worked on car. Rapheal was easy to work with, honest and helpful with questions and concerns with car. technician who worked on car. Rapheal was easy to work with, honest and helpful with questions and concerns with car. More

Excellent service, loaner was provided. Great service from everyone especially my advisor Jason. The car issues were addressed and my routine was not interrupted waiting. from everyone especially my advisor Jason. The car issues were addressed and my routine was not interrupted waiting. More

Our car was towed late at night with a flat tire and damaged rim. They procured a loaner for me and I was especially appreciative of the constant contact as to the repair status of the car. They deliver damaged rim. They procured a loaner for me and I was especially appreciative of the constant contact as to the repair status of the car. They delivered everything promised. Very satisfied! More