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Mercedes-Benz of Atlanta Northeast

Duluth, GA

4.8
2,224 Reviews
Mercedes-Benz of Atlanta Northeast| The Classic Mercedes-Benz Experience in Atlanta. For over four decades, Mercedes-Benz of Atlanta, formerly known as Atlanta Classic Cars, has been creating extraordinary Mercedes-Benz buying experiences and delivering exceptional customer service. We design experiences, architect memories and fulfill lifelong dreams.
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1705 Boggs Road

Duluth, GA

30096

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Showing 2,224 reviews

October 01, 2012

We were extremely pleased with the service we received at Atlanta Classic of Duluth. Previously,we had purchased our C300 from another Mercedes dealership where the salesman was a little "pushy"; there was More

by hmckithen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 01, 2012

Ben Ajani was a pleasure to deal with. He was professional and straight forward. We negotiated a fair deal on my 2009 SL550. He also did an excellent job following up after the sale. Ben was very More

by mfbennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 04, 2012

As a huge researcher, prior to my visit I located the dealerships with cars I was interested in. Atlanta Classic Cars was not on that list, in fact, we were simply planning to turn around in the parking More

by dwrpada09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 02, 2012

Treated with absolute total disrespect during the purchase of my car. Sometimes I think to myself, why did I even bother purchasing a brand that is represented by a dealership that has treated me in More

by customerisright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jack McCue
Sep 04, 2012 -

Mercedes-Benz of Atlanta Northeast responded

Good Afternoon Sir/Ma'am, I'm sorry you were displeased with your experience at Atlanta Classic Cars. It is important to all our staff that each of our customers enjoys not only their purchase and service experience, but most importantly their new Mercedes-Benz. I would like the opportunity to speak with you at your convenience. My name is Johanna Ellis, I am the Owner here, and my contact is jwe@atlantaclassiccars.com or 770.279.3636. Thank you for your business and your time. Best, Johanna Ellis

Sep 05, 2012 -

customerisright responded

Sorry but I do not believe you since some of your staff have acted opposite to what you have written.

Sep 05, 2012 -

Mercedes-Benz of Atlanta Northeast responded

Good Afternoon, I would like to better understand your discontent and what exactly happened which has upset you so that we can rectify the situation. Could you kindly inform me of any steps we may take to ensure your future enjoyment in dealing with our dealership? What can I do to make this a more satisfactory experience? Any constructive feedback is welcome. Thank you, Johanna

Sep 17, 2012 -

Mercedes-Benz of Atlanta Northeast responded

Dear Sir/Ma'am, Thank you for your feedback. I apologize you had a less than satisfactory experience with us during your vehicle purchase. Our staff pride themselves on providing excellent customer service and have done so for nearly 40 years in the Atlanta Area. Our management are always here should you like to contact us for further feedback. Thank you, Management 770.279.3600

August 27, 2012

Working with Jesse Cannon-Wallace and Atlantic Classic Cars was the single best buying experience I have ever had! The entire staff at Atlanta Classic Cars paid very close attention to my every need and J More

by bbastecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 10, 2012

I purchased a 2013 C350 Sedan from Jesse Cannon-Wallace in August 2012. It has been an amazing experience and Jesse is a pleasure to work with. She is an excellent sales person and is very knoledgeable a More

by Helen Brailo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jesse Cannon-Wallace
July 16, 2012

I purchased a 2011 Mercedes C300 on July 5, 2012. Greg Rabideaux is my sales consultant. It was a pleasure dealing with Greg from the moment I arrived at the certified pre-owned Mercedes dealership. Gre More

by mamahoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Landon Hoffman , Christy Hicks
June 08, 2012

Kim is an outstanding service advisor. She listens to your issue and takes time to explains excatly what is necessary to correct the issue to your satisfaction. More

by wreichra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KIm Harward-Cates, Kim Cates
May 24, 2012

I have lived in Atlanta (Buckhead) for about 6 years. When I moved here, I took my Mercedes to the dealership in Buckhead for service, and bought another Mereceds from the Buckhead dealer in 2009. I had More

by meredithpyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 05, 2012

Everyone I've encountered at Atlanta Classic Cars has been extremely nice and helpful and tries to go out of their way to accomodate you. Tyler always has a welcoming smile and listens to your concerns. More

by bhami25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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