
Mercedes-Benz of Atlanta Northeast
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,069 reviews
Taylor is the BEST advisor you can ever get. Every single time I book her, she is always super caring about understanding and always supports if you want to get your car serviced, and always put Every single time I book her, she is always super caring about understanding and always supports if you want to get your car serviced, and always puts her clients first. She never overcharges, and if the price is high, she can work things out or try to navigate a solution. She is knowledgeable about warranty and extended warranty, and I'm happy that I'm able to come to the dealership with her as an advisor, knowing peace of mind. More
Cannot speak much about the salesperson given I already knew the vehicle that I wanted to purchase. Purchased another vehicle but a Mercedes shortly after and it didn't take but a few days of driving until knew the vehicle that I wanted to purchase. Purchased another vehicle but a Mercedes shortly after and it didn't take but a few days of driving until we started noticing the maintenance issues. While I did not expect anything, Danny found a way for us opt in to their warranty program, which we had to pay extra for a vehicle that was supposedly in excellent condition. No exceptions were made for the first car and its problems so I strongly recommend anyone who's looking to purchase that they do a THROUGH inspection because you're SOL after leaving the lot. More
Jackson is the best service advisor! Consistent with his service and professionalism each visit I make. Consistent with his service and professionalism each visit I make. More
They show by the type service they give each time I’ve gone there, that they are very professional people who know what they are doing and how to treat the customer. gone there, that they are very professional people who know what they are doing and how to treat the customer. More
I had a terrible experience at this dealership. I was overcharged and forced to deal with a service advisor named Angela, who wasn’t even assigned to me and made no effort to be helpful. Her commun I was overcharged and forced to deal with a service advisor named Angela, who wasn’t even assigned to me and made no effort to be helpful. Her communication was confusing, and it felt like she didn’t want to assist me at all. I had to go all the way to the dealership just to pick up my car and take it to a different body shop. Extremely frustrating and unprofessional. I won’t be coming back. More
My husband and I are very satisfied with the excellent customer service that Christy Hicks provides each time we turn our cars in for service. Everything always gets done right and our cars still look br customer service that Christy Hicks provides each time we turn our cars in for service. Everything always gets done right and our cars still look brand new. We’ve been Mercedes Benz customer for more than 20 years and Christy has been our service provider the whole time. We recommend everyone select Christy as their service provider. More
Unbelievable sales person, courteous and very respectable gentleman, i would write him a blank check and know I'm in good hands. gentleman, i would write him a blank check and know I'm in good hands. More
Bobby is a very good service advisor He knows his vehicles and what is needed to keep them in top condition vehicles and what is needed to keep them in top condition More
Another great experience at Mercedes Benz Atlanta Northeast. Catherine Davis, my service advisor did a great job keeping me updated during the entire process. All employees were courteous and helpfu Northeast. Catherine Davis, my service advisor did a great job keeping me updated during the entire process. All employees were courteous and helpful. More
Finn, took the time to go over every question I had. was super friendly and knowledgable. Very helpful and not pushy at all. was super friendly and knowledgable. Very helpful and not pushy at all. More