Mercedes-Benz of Atlanta Northeast

When it comes to cars, I don't want to be SOLD. I wnt to be helped. Fortuntely, I met Jesse 10 ft inside the front door and she is the consumate professional. Moreover, I happen to be a sales trainer/consul be helped. Fortuntely, I met Jesse 10 ft inside the front door and she is the consumate professional. Moreover, I happen to be a sales trainer/consultant (www.QBSresearch.com) and have authored five books on selling--in a manner that customers actually appreciate, as opposed to the traditional pushiness that customers have come to despise. Jesse helped me through the eveluation and purchasing process for a ML350 and the rest is history. With my first Mercedes, the experience thus far has been stellar and the road is now my oyster. If you are in sales, you will notice that whenever a sales calls goes well, the customer ALWAYS thanks the salesperson for helping them in some way. Thank you Jesse! P.S. Though you don't need the help, I will send you a signed copy of my latest book. You done good, girl! More

This was my first experience with the service department at Atlanta Classic Cars, and it was positive all around. I was promptly greeted upon arrival and Tyler took time to understand my concerns. He even at Atlanta Classic Cars, and it was positive all around. I was promptly greeted upon arrival and Tyler took time to understand my concerns. He even suggested I not proceed with an oil change (had been recommended by non-dealer service person) as they are only needed every 10-13K miles with my car. He could have easily gone along with my request and made more money. My car was promplty evaluated and I was offered a loaner once it was determined that the repair would take longer than 2 hours. The warranty repair was completed earlier than anticipated and the car was ready (and clean) when I arrived. I also had a very favorable interaction with Tammy (cashier). She was very friendly and quickly got me through the checkout process. I will definitely continue to service my vehicle at Atlanta Classic Cars. More

This is just a fantastic place to go for all your dream car (mercedes) service business. I am so grateful to be able to do business with a superior team. I have had the pleasure to work with Tammy, Charles car (mercedes) service business. I am so grateful to be able to do business with a superior team. I have had the pleasure to work with Tammy, Charles, Jessica, and Ricky. These people have always done their best to make sure I receive over the top customer service. I am very, very, very happy with this team. I will always bring all my service needs to Atlanta Classic as long as these people are a part of your team. Thanks a million to you all!!!! More

Rick greeted me a smile and welcome to ACC. I told Rick with was wrong my car. He explained the cost to my wife and i. Rick explained what need to be done first. We fix the critical problems first. Rick tr with was wrong my car. He explained the cost to my wife and i. Rick explained what need to be done first. We fix the critical problems first. Rick treated me with the up most respect. This was a great dealership. Charles More

I look forward to bringing in my E350 for service so I can visit with Rick & Tammy. Rick is a consumate professional and consistently gives me superior responsiveness and service. Tammy is an attentiv can visit with Rick & Tammy. Rick is a consumate professional and consistently gives me superior responsiveness and service. Tammy is an attentive, courteous and a pleasure with whom to deal. Be proud of these team members Atl. Classic. They help make you the excellent dealership that you continue to be. Sincerely, Mary Ross More

I purchased my first MB from this dealer in 2008. My experience purchasing my vehicle and the great service I receive at ACC has made me a MB customer for life. Kim does an excellent job of making sure experience purchasing my vehicle and the great service I receive at ACC has made me a MB customer for life. Kim does an excellent job of making sure that my car is in excellent shape whenever it is serviced. She always goes the extra mile to take care of my needs and make me feel like I'm the only customer around. More

Kim Howard Cates has been my Service Advisor since my initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I initial 190E. I have purchased many MB, several from Atlanta Classic and several from RBM. However, no mater where I have purchased my Mercedes, I have always utilzed Atlanta Classic Cars service and Kim Howard Cates. Tammy, the cashier, is pleasent, charming and a pleasure to work with. She explains the charges and works efficiently to minimize the amount of time you spend getting checked out. More

Atlanta Classic Cars, thanks to Jesse Cannon-Wallace, fulfilled a life time dream to take European Delivery of my 2010 E Class Mercedes! What an experience - starting with the planning, Jesse was the key fulfilled a life time dream to take European Delivery of my 2010 E Class Mercedes! What an experience - starting with the planning, Jesse was the key to our successful experience. She was knowlegable, proactive, patient and paistakingly thorough. The delivery was executed just as Jesse planned it and she planned it to our exact specifications. A last minute change to our travel plans did not deter Jesse. She immediately and effectively communicated with Stuttgart and confirmed the change. Bottom line - Atlanta Classic Cars and Jesse are the experts at European Delivery. Every one of our expectations were met ane even exceeded. They are the very best and we plan to take advantage of their expertise again. Jim Stapleton. More

Had a different Service rep. this time (Tyler) and he was very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with very helpful. Tammy is always a joy to see behind the service desk. She's very friendly, look forward to seeing her. The only issue I have is with the high service charges although this visit was quite reasonable. I enjoy my E350 that I bought there new in 2006. More