
Mercedes-Benz of Atlanta Northeast
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I will drive the distance from Buckhead to this dealership! The car buying process was seamless! No hard pressure! The first service was outstanding! Christy Hicks in service was smart, kind, and dealership! The car buying process was seamless! No hard pressure! The first service was outstanding! Christy Hicks in service was smart, kind, and helpful! 1st woman service advisor I’ve ever had, better than any man. (Sorry men) I like everyone at this dealership! Smiles and nice and they want to help! More
Christy Hicks at Mercedes Benz of Atlanta is a wonderful service advisor!!! She goes out of her way to have your Mercedes serviced with skill, speed and top-notch expertise! She saved me $500.00 too! She service advisor!!! She goes out of her way to have your Mercedes serviced with skill, speed and top-notch expertise! She saved me $500.00 too! She’s a God send! She has also become a good friend! Thank you Lord for Mercedez Benz of Atlanta, Christy and all of the sweet young men that work there! More
Finn was attentive and very helpful. I was able to purchase my lease vehicle without any hassle. He is always willing to help me. Thanks Finn. I was able to purchase my lease vehicle without any hassle. He is always willing to help me. Thanks Finn. More
This is my 3rd Mercedes I’ve purchased with Finn. He is exceptional at his job… listens to my needs and got it done quick and efficiently. He is exceptional at his job… listens to my needs and got it done quick and efficiently. More
From the moment we walked into Mercedes-Benz of Duluth, we knew we were in good hands, but our experience with David Wang exceeded all expectations. His professionalism, knowledge, and genuine dedication t we knew we were in good hands, but our experience with David Wang exceeded all expectations. His professionalism, knowledge, and genuine dedication to customer service made the entire car-buying process seamless and enjoyable. David took the time to understand exactly what we were looking for, offering expert advice without any pressure. His attention to detail and willingness to go above and beyond ensured we drove off in the perfect Mercedes for our needs. The entire team at the dealership was courteous and efficient. Even our experience with Eugene, the finance guy was exceptional, he made paperwork and financing a breeze. We’ve bought cars before, but this was by far the best dealership experience we’ve ever had. Thanks to David’s outstanding service, we’re confident we’ve found our dealer for life. Highly recommended! ⭐⭐⭐⭐⭐ More
I took my 2024 GLE in for service today and had a great experience. Our service advisor Catherine Davis was very helpful in ensuring our service was performed in a timely manner. In addition, Catherine l experience. Our service advisor Catherine Davis was very helpful in ensuring our service was performed in a timely manner. In addition, Catherine lined us up an Uber to go grab lunch while car was being serviced. Our overall experience was a 5 out of 5. More
Do not come here please. Initially, I found a vehicle listed online at a price that was both acceptable and within my expectations. I later spoke with Bobby, who provided det Initially, I found a vehicle listed online at a price that was both acceptable and within my expectations. I later spoke with Bobby, who provided details about the car’s specifications. Based on that conversation, I was very pleased and genuinely excited, believing I had found the right vehicle. However, shortly thereafter, I received another call from Bobby, informing me that the car was listed too low and that the price would need to be increased significantly. This sudden change felt misleading and unprofessional. I have been a loyal Mercedes-Benz owner for many years and have purchased multiple vehicles from authorized Mercedes-Benz dealerships. I have never encountered such an experience. This situation does not reflect the standards or integrity I’ve come to expect from the Mercedes-Benz brand. If this is standard practice at your dealership, I believe Mercedes-Benz corporate would be concerned. I also intend to share my experience publicly so that others are aware and can make informed decisions. I hope this feedback will be taken seriously, as no customer deserves to be misled in this way. More
I really enjoyed my experience at Mercedes Benz, Finn was very accommodating and got through the process quickly thanks to him I was able to purchase a vehicle for my wife and she loves it. Thanks Finn!!!! very accommodating and got through the process quickly thanks to him I was able to purchase a vehicle for my wife and she loves it. Thanks Finn!!!! More
Finn was very attentive and patient as I viewed the multiple options of cars on the lot that I had to choose from. In the end, I got a beautiful car that fit my needs. I recommend Finn highly. multiple options of cars on the lot that I had to choose from. In the end, I got a beautiful car that fit my needs. I recommend Finn highly. More