
Mercedes-Benz of Atlanta Northeast
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,067 reviews
My purchase experience with Jessie went smoothly. She is knowledgeable and communicates well. Love my new Mercedes! She is knowledgeable and communicates well. Love my new Mercedes! More
My first experience with Mercedes Benz was nothing short of Amazing! Alvin 💯 understood the assignment! If you are ever in the market please contact him. Actually the entire staff was pleasurable from Alvi of Amazing! Alvin 💯 understood the assignment! If you are ever in the market please contact him. Actually the entire staff was pleasurable from Alvin, to finance (Levy)to my personal tech guy G! What a ball I had they allowed me to do a mini first time photoshoot and didn’t get tired of me. One more reason to visit them! All in all, Alvin I’ll be back soon for that upgrade! More
My advisor is the best. Always providing the information for me to make informed decisions Always providing the information for me to make informed decisions More
Enjoyed the quick and efficient manner in which they handled our visit. Even though the used campus was closed, they had everything set up on the main dealership location. handled our visit. Even though the used campus was closed, they had everything set up on the main dealership location. More
I have bought my GLE 350 there and the sales consultant Bob Hold was very knowledgeable and worked out a very good deal. What I do not understand is that my first standard service was very expensive but i Bob Hold was very knowledgeable and worked out a very good deal. What I do not understand is that my first standard service was very expensive but it is what it is. But if the service consultant tells you it will take about 2 hrs and it takes 4 it's bad judging. My second service appointment was Friday May 23rd 2025 and my appointment time was 8 am. I was there at 7:55 for a A0 service which was estimated by the consultant at 2 hrs. During the service I was informed that the battery did not pass the test an will be replaced under was. Great! But that the entire service took 4+ hrs was not OK. I watched how 3 guys tried to change the battery and do not understand why this is a big deal. I'm very technical and my background is mechanical engineering...I worked 45 years in the machine tool industry and knew that what it takes to change a battery on the GLE. However the consultant Catherine was very polite an informed my of the extra time! After the car came back the seatbelt was stuck in the side panel and did neither come out correctly nor retrieve. The car went back and came out again After 20 min. The same problem was still that the seatbelt was not operating correctly and the plastic cover was damaged and the side panel was stained by the mechanic. I informed the service consultant and she took the car back to get it fixed. The car came back and the seatbelt was operating fine. The side panel was very wet from trying to clean the stained and I was hoping the brown stained would come out eventually but it did not. So the next day I sent a text to Catherine with pictures attached. Since we life in FL but we're here for a visit I have the closest Benz dealer in Pensacola. I expect someone to take care of my issue. I have been customer at Infinity Gwinnett for over 15 years and would recommend that your service manager goes over there to learn how things are done Thank you. Brgds, Hans Jürgen Schleicher More
I recently had the opportunity to work with David Wang while purchasing a new car, and I can't say enough good things about the experience. David's professionalism and attention to detail were outstanding while purchasing a new car, and I can't say enough good things about the experience. David's professionalism and attention to detail were outstanding. He went above and beyond to ensure all my questions were answered and that I got the best deal possible. I would definitely go back to him! More
Just purchased my first Mercedes-Benz from Finn, and experience was fantastic, this is my daughters first car and I look forward to doing business with the dealership for many years to come !!! Thank yo experience was fantastic, this is my daughters first car and I look forward to doing business with the dealership for many years to come !!! Thank you ! More
He was able to diagnose my car issue sooner and able to help me understand about how it needs to be done help me understand about how it needs to be done More
Taylor is the BEST advisor you can ever get. Every single time I book her, she is always super caring about understanding and always supports if you want to get your car serviced, and always put Every single time I book her, she is always super caring about understanding and always supports if you want to get your car serviced, and always puts her clients first. She never overcharges, and if the price is high, she can work things out or try to navigate a solution. She is knowledgeable about warranty and extended warranty, and I'm happy that I'm able to come to the dealership with her as an advisor, knowing peace of mind. More
Cannot speak much about the salesperson given I already knew the vehicle that I wanted to purchase. Purchased another vehicle but a Mercedes shortly after and it didn't take but a few days of driving until knew the vehicle that I wanted to purchase. Purchased another vehicle but a Mercedes shortly after and it didn't take but a few days of driving until we started noticing the maintenance issues. While I did not expect anything, Danny found a way for us opt in to their warranty program, which we had to pay extra for a vehicle that was supposedly in excellent condition. No exceptions were made for the first car and its problems so I strongly recommend anyone who's looking to purchase that they do a THROUGH inspection because you're SOL after leaving the lot. More