Mercedes-Benz of Arlington an American Service Center Company

This was one of my more pleasant car leasing experiences. My wife and I researched the inventory of this dealership online and decided to travel to Arlington to view a car, which matched our requirements. We My wife and I researched the inventory of this dealership online and decided to travel to Arlington to view a car, which matched our requirements. We met Mr. Haney, who offered to retrieve the vehicle for a test drive per our request. He was extremely cordial and both my wife and I appreciated his "no pressure" approach in dealing with us. The test drive went well with Mr. Haney explaining the features of the car and responding to any r specific questions we had. Returning to the dealership after the test drive, my wife and I agreed to lease the vehicle. We were introduced to Mr. Papadopoulos, the Financial Manager. Both he and Mr. Haney worked with us on a great leasing deal. We started initial paperwork and returned the next day to sign all paperwork and complete the delivery. The car was ready upon our arrival and it took very little time for both gentlemen to conclude their business with us, before we were able to drive off in our new 2014 C350 4-Matic Coupe. The entire experience was just great, thanks to Mr. Haney and Mr. Papadopoulos. More

I have worked with Clayton Garrett for over 20 years. As usual provided excellent service and a very competitive purchase price. he is one of the main reasons I do business with ASC usual provided excellent service and a very competitive purchase price. he is one of the main reasons I do business with ASC More

I arrived at the dealership on Saturday morning from upstate NY expecting to pickup my new E350 sport sedan that I had previously contracted to buy. The car was ready but it was a E350 luxury sedan, my upstate NY expecting to pickup my new E350 sport sedan that I had previously contracted to buy. The car was ready but it was a E350 luxury sedan, my mistake. Mark Zetlin calmly said that it was no problem and helped me find, from their big inventory, a E350 sport sedan that I wanted. While the car was being prepared, Tim Gafurov diligently went over the car's features and I was able to catch the auto train in Lorton, Va. for Florida. The staff was very friendly and accommodating. I highly recommend this dealership. S. S. White Lake, New York More

Mr. Alex Kane appears to be an honest and knowledgeable car salesman. Although I did not end up doing business with him, he impressed me with his dedication and professionalism and I would recommend him t car salesman. Although I did not end up doing business with him, he impressed me with his dedication and professionalism and I would recommend him to my colleagues and friends in the future. More

The level of professionalism of this dealer is very low, if any! I came to service my existing car and also to check new cars. Also a friend of mine who works in a foreign embassy came with me. Nobody is t if any! I came to service my existing car and also to check new cars. Also a friend of mine who works in a foreign embassy came with me. Nobody is there to attend your needs. It seems that they don't want to sell. They are rude! I love Mercedes but I wont be doing business with this dealer anymore. More

Great experience. The staff was very accommodating. The entire transaction was completed via phone. Organized and efficient. Timely transaction. The service department also has excellent service entire transaction was completed via phone. Organized and efficient. Timely transaction. The service department also has excellent service More

My experience at ASC Arlington Mercedes was phenomenal. From the ease of the deal to the smooth and quick financing, it was the best car buying experience we have ever had! They were friendly, courteous, From the ease of the deal to the smooth and quick financing, it was the best car buying experience we have ever had! They were friendly, courteous, very accommodating, and made the whole experience a pleasure. Go see Ryan and you will not be disappointed. More

The process was very easy and painless. I was in and out in no time. Everyone at the dealership was very courteous and overall the experience was very pleasant. in no time. Everyone at the dealership was very courteous and overall the experience was very pleasant. More

My experience at Mercedez-Benz of Arlington was EXCEPTIONAL! The quality of service I received from Dan Moreau has made me feel confident to bring my E320 back for all future service/repairs at yo EXCEPTIONAL! The quality of service I received from Dan Moreau has made me feel confident to bring my E320 back for all future service/repairs at your dealership, expecially in having him as my Service Manager. Mr. Moreau was very efficient and friendly, willing and knowledgeable in answering all questions I had. The quote I received after my initial call was the amount I paid. After I came in to pay for the installation of the EBS that was needed, having had a great experience at your dealership during the whole process (from drop-off to customer service), I waited for them to bring the car around (I knew he was probably very busy). Mr. Moreau saw me and made a point of coming over to speak with me and to shake my hand. I trust and value his knowledge and recommendations, and above all, his sincerity, which was clearly felt and seen. I will definitely be back. Thank you! Sunny C. More

I aligned well to Kit's personal style. He was frank and sincere. It had been a while since I'd been to Mercedes for service, and truthfully I had looked for another car repair service provider. I p and sincere. It had been a while since I'd been to Mercedes for service, and truthfully I had looked for another car repair service provider. I previously had felt that the Mercedes repairs were expense, overly conservative in their recommendations, and I was being up sold. I understand how there is a significant and lucrative clientele who value and can afford high touch turn-key service. For myself, I appreciate the German engineering and have more of a tolerance to more selectively have repairs applied. For some reason, I immediately felt very comfortable with Kit, and he restored my confidence that I want to continue to use Mercedes Arlington as my car repair place. More