Our salesman was good. He gave me a good run down of the vehicle. The car is lovely to drive.

“Mr. Shelton Debraux is knowledgeable, professional, patient, and kind, consistently providing an outstanding purchasing experience.”

I had a very disappointing experience with Mercedes-Benz of Arlington. I received a phone call from their staff, and the interaction was extremely unprofessional. The representative spoke to me in a disrespectful and condescending manner, repeatedly calling me and making me feel uncomfortable rather than helping address my needs. Customer service should reflect the quality and professionalism you expect from a luxury brand, but this was the complete opposite. Instead of being courteous and respectful, the tone was dismissive and inappropriate. Based on this experience, I would not recommend this dealership. I hope management takes these concerns seriously and improves how they communicate with customers.

The absolute best and the customer service is top tier. Why would I go anywhere else.

Always exceptional service at Mercedes Benz of Arlington by my exceptional service manager Garry Burk and his team! Job always well done! Mercedes Benz of Arlington's track record for excellence is impressive! Garry and his team genuinely care about providing quality service to my car with outstanding customer service. That level of satisfaction you cannot put a price on.

Great dealership, great setup. My salesperson and the finance person did a wonderful job and were very helpful.