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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
868 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 868 reviews

November 23, 2013

I found the overall experience to be excellent. I was impressed by Kit's handling of the initial meeting about my issues. The car is now in the best shape it has been in including when I bought it in 200 More

by jguppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
November 21, 2013

Dave Smith was very helpful, accommodating, and it was a great experience! There were no surprises he went over and above in service. Thank you! More

by geneod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith
November 21, 2013

great job. service was done on time and with high quality. I was very pleased with quick in and quick out service. nice job done. my service manager Hugh was very nice and helpful. thank you More

by mrj2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
November 15, 2013

I am very pleased with my CLA 250. Clayton and Mike made it very easy and quick. I can't wIt to make my next purchase in 3 years. More

by Optimussprime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Perkins Mike Popadapolous
November 12, 2013

Mike Papadopoulos was very helpful and did what he has to do to ensure I was comfortable with the price and payment. Ron Schaaf, took his time to ensure I was familiar with the features. He took care of ev More

by 1513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papadopoulos and Vincen smith, Mark Zetlin, Frank Azimi, Ron Schaaf
November 07, 2013

Great sales experience with Tim Gafurov on our 2014 E350 wagon. Tim was thorough and ensured that we were kept advised of our order status throughout the process. Upon delivery Tim reviewed the operation of More

by davidhfunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timur Gafurov
November 01, 2013

We were able to schedule the service when we wanted and they got to it quickly, called with estimates and did the work promptly. As always, we appreciate the service we get at this dealership. More

by PamelaBothwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
October 15, 2013

I was very pleased with my sales person who helped us with the details of the car and spent almost two hours with us explaining all of the accessories of the car. The financial person was very helpful i More

by poodledog1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Schaaf
October 15, 2013

The entire staff at the Mercedes Benz of Arlington are just wonderful. The Sales Manager Mark Zetlin was a huge help after a very bad experience with another dealership. He made the entire transaction pai More

by Carol2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Monroe, Mark Zetlin, Azzam Altahir
October 13, 2013

This is a long-term relationship with this team which started with the purchase of my previous Mercers from the same representative, but from a different dealership... When he switched dealerships, I fol More

by kirills
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Haney, Kit Cross
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