Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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I found the overall experience to be excellent. I was impressed by Kit's handling of the initial meeting about my issues. The car is now in the best shape it has been in including when I bought it in 200 impressed by Kit's handling of the initial meeting about my issues. The car is now in the best shape it has been in including when I bought it in 2007. More
great job. service was done on time and with high quality. I was very pleased with quick in and quick out service. nice job done. my service manager Hugh was very nice and helpful. thank you quality. I was very pleased with quick in and quick out service. nice job done. my service manager Hugh was very nice and helpful. thank you More
Mike Papadopoulos was very helpful and did what he has to do to ensure I was comfortable with the price and payment. Ron Schaaf, took his time to ensure I was familiar with the features. He took care of ev do to ensure I was comfortable with the price and payment. Ron Schaaf, took his time to ensure I was familiar with the features. He took care of everything to make the process seamless to me. Vince Smith was so pacient running back and forth getting vehicles for me to look at. He was there until the end; changing out my license plate and helping he transfer my belonging to my new car. Frank Azimi was my original sales person in the use care sale; he help me purchase two use vehicle and also assisted in my new purchase. He show me the vehicle and when I was ready to make the purchase he introduce me to Ron Schaaf. More
Great sales experience with Tim Gafurov on our 2014 E350 wagon. Tim was thorough and ensured that we were kept advised of our order status throughout the process. Upon delivery Tim reviewed the operation of wagon. Tim was thorough and ensured that we were kept advised of our order status throughout the process. Upon delivery Tim reviewed the operation of the vehicle with us and ensured that all our questions were answered. Tim also coordinated delivery and installation of dealer ordered accessories. We had a very satisfying experience with MB of Arlington and their sales team. More
We were able to schedule the service when we wanted and they got to it quickly, called with estimates and did the work promptly. As always, we appreciate the service we get at this dealership. they got to it quickly, called with estimates and did the work promptly. As always, we appreciate the service we get at this dealership. More
I was very pleased with my sales person who helped us with the details of the car and spent almost two hours with us explaining all of the accessories of the car. The financial person was very helpful i with the details of the car and spent almost two hours with us explaining all of the accessories of the car. The financial person was very helpful in providing me with finance options and making sure that my new car was covered by our insurance company. More
The entire staff at the Mercedes Benz of Arlington are just wonderful. The Sales Manager Mark Zetlin was a huge help after a very bad experience with another dealership. He made the entire transaction pai just wonderful. The Sales Manager Mark Zetlin was a huge help after a very bad experience with another dealership. He made the entire transaction painless. John Monroe the Director of Finance helped us to choose our warranty and maintenance plan wisely. Azzam Altahir spent over 2 hours with me explaining all of the features on our new E350 Matic. More
This is a long-term relationship with this team which started with the purchase of my previous Mercers from the same representative, but from a different dealership... When he switched dealerships, I fol started with the purchase of my previous Mercers from the same representative, but from a different dealership... When he switched dealerships, I followed, and was introduced to the team at M-B of Arlington. I was very pleased with how my service needs were handled when the previous vehicle was out of the original warranty, and I am equally pleased with how I am treated with a brand-new model.... More