Mercedes-Benz of Arlington an American Service Center Company

Excellent follow up. I had some work done on my vehicle and noticed I was getting some low oil alerts. I brought it back into the dealership and they were able to handle t I had some work done on my vehicle and noticed I was getting some low oil alerts. I brought it back into the dealership and they were able to handle the issue very swiftly. I had my vehicle back the same day. I am very impressed with the courtesy and attention with the service team here. More

good service This was good, though costly , experience. Kit Cross does a good job. The car is old, but still functions well and Kit keeps it going, with occasional This was good, though costly , experience. Kit Cross does a good job. The car is old, but still functions well and Kit keeps it going, with occasional discounts to soften the blow. More

No complaints. Kit Cross provided perfect service. He is knowledgeable, always polite even under pressure and an asset to the dealership. Looking forward to schedu Kit Cross provided perfect service. He is knowledgeable, always polite even under pressure and an asset to the dealership. Looking forward to schedule future service appointments with him. More

Service Service dept was great. Cost was fine. Also made some plans for future work. High did a great job I'm tired of writing I don't like this field Service dept was great. Cost was fine. Also made some plans for future work. High did a great job I'm tired of writing I don't like this field More

Auto Service I've been very satisfied with the service provided on my 1999 C230. It rides fine. When I'm ready to buy, I'll buy again from AmServCtr. I've been very satisfied with the service provided on my 1999 C230. It rides fine. When I'm ready to buy, I'll buy again from AmServCtr. More

Quality of service I return for service at ASC because of the service i receive from my service advisor. I feel he believes in good customer service.i always tell my fri I return for service at ASC because of the service i receive from my service advisor. I feel he believes in good customer service.i always tell my friends that if they want quality service go to ASC and always ask for Garry. More

My recent service experience The service provided by Kit Cross is simply exceptional. It was really indeed a great service offered. I would definitely go back to Kit Cross for my The service provided by Kit Cross is simply exceptional. It was really indeed a great service offered. I would definitely go back to Kit Cross for my future services too. More

Derek Humelsine is the best ask for him extremely polite and will get your car fixed. Gets it done and has a ton of experience with cars himself. Been to many mercedes service centers but De extremely polite and will get your car fixed. Gets it done and has a ton of experience with cars himself. Been to many mercedes service centers but Derek has made sure to make Arlington the place to go. More

Lack of respect for customers I have called my service representative several times and has not received a call back for service request It's rude, unprofessional and very weird! I have called my service representative several times and has not received a call back for service request It's rude, unprofessional and very weird! More

My ML 400 Great dealer from sales to service for my ML400 This is the Second Mercedes that I have bought from this dealer and will not purchase from another d Great dealer from sales to service for my ML400 This is the Second Mercedes that I have bought from this dealer and will not purchase from another dealer In future. More