Mercedes-Benz of Arlington an American Service Center Company

Great service As always, good service and feel very comfortable with my Service Advisor, Dan Moreau. Always pleasant and helpful. I would recommend him to anyon As always, good service and feel very comfortable with my Service Advisor, Dan Moreau. Always pleasant and helpful. I would recommend him to anyone that is been service at Mercedes Benz of Arlington. More

Super experience It was easy processing, and we have told this was the first vehicle in this model sold to us. This is our 3rd vehicle from this place, and it is easy It was easy processing, and we have told this was the first vehicle in this model sold to us. This is our 3rd vehicle from this place, and it is easy to deal and very friendly people that work there. More

2 year service Dan is always very professional and helpful. Great service, customer focused. Making appoints on-line is very helpful. Planning on leasing/buying my 2 Dan is always very professional and helpful. Great service, customer focused. Making appoints on-line is very helpful. Planning on leasing/buying my 2017 vehicle at this dealer. v/r JSJ More

Mr. Mareau Excellent Whenever I have to bring in my Mercedes GLK for servicing I am glad to work with Mr. Mareau to explain what needs to be completed with my car and also Whenever I have to bring in my Mercedes GLK for servicing I am glad to work with Mr. Mareau to explain what needs to be completed with my car and also provide excellent service. More

Fantastic Experience Mr. Cross from the Service Department was very knowlledgeable about the service involved; he was courteous and friendly and gave me the exact time for Mr. Cross from the Service Department was very knowlledgeable about the service involved; he was courteous and friendly and gave me the exact time for the completion of the service. My car was washed and cleaned from the inside and took the service department exactlly one hour and a half to do the work. Accordingly I was able to maintain my work schedule thanks to the ponctuality of the dealership and the service performed. More

Good service Fair and honest--love it!!! Base on that alone, it keeps me coming back. The friendly service makes me feel like part of the MBenz family. Fair and honest--love it!!! Base on that alone, it keeps me coming back. The friendly service makes me feel like part of the MBenz family. More

Best service in the area Dan Morreau and his technicians are the best in the metro area. Dan is knowledgeable and his advise on service invaluable. He takes care of my 2003 Dan Morreau and his technicians are the best in the metro area. Dan is knowledgeable and his advise on service invaluable. He takes care of my 2003 ml500 and my wife's 2014 e550. More

Wonderful JJ was very professional and friendly. He was very courteous and explained everything in detail. John was very helpful is discussing several options a JJ was very professional and friendly. He was very courteous and explained everything in detail. John was very helpful is discussing several options and made sure we were satisfied at the end. More

Excellent service, but Would have been a five star rating except for the charges (for labor and parts). Garry Burk went out of his way to provide unexpected service -- he v Would have been a five star rating except for the charges (for labor and parts). Garry Burk went out of his way to provide unexpected service -- he volunteered to fix my ignition key (battery had to be replaced) as I was walking out the door -- he did so personally without charge. Nevertheless, the charge for parts and labor for fixing my sideview mirror seemed excessive. Not the fault of the service department, however. More

Warranty Repairs Overall a good experience. Tom is great, however the drop-off/pickup is a little disjointed working through Enterprise & then the dealership losing my Overall a good experience. Tom is great, however the drop-off/pickup is a little disjointed working through Enterprise & then the dealership losing my key. More