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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
868 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 868 reviews

December 25, 2015

Worthy of a Mercedes dealership American Service Center once again lived up to its great reputation. Great communication, excellent procedures for dropping off and picking up your ca More

by Reviewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire, Dave Smith
December 24, 2015

service excellent service. when I pulled into the garage, I was met by service personnel who paged my service representative right away. Garry Burke knows w More

by ML250
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
December 23, 2015

Service Visit Gary Burke was great, very informative and professional. Greg Turner took care of me in the lane and made sure I got to Gary quickly and the whole pro More

by RogueSL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Turner, Garry Burk
December 20, 2015

Excellent customer service This was my best car sales transaction EVER! Paul was responsive from the very beginning. Also, John Monro in finance was great to interact with. More

by Candy339
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
December 19, 2015

Timely repair, Solved problem with radio/antenna on older car. Have to make sure that technician familiar with 560SL model is available when I come in for service. More

by cantho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
December 16, 2015

Awesome!!!! Very professional always, I feel very comfortable explaining any concerns I have about my car he is such a good listener just an Awesome Service Advi More

by Barbara K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
December 10, 2015

Great customer service The service guy named Wondy has been always very helpful every time I go there. He smiles, greets me and take care of me. He provides a really good se More

by killer81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wondy
December 10, 2015

Evaluation Winterization topping oil, checking engine, regulate tires air pressure and cleaning. All was complementary service. Gary has been of great help and a More

by Benz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
December 08, 2015

The car needed repainting There's no better dealership in the East Coast I bought three cars in the past and this is my fourth I will continue to buy cars your dealership bec More

by Service dog
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Alcorta
December 08, 2015

Hassle free! Easy scheduled appointment - easy loner car pick up - fast service - and I was on my way back home the same day. Dan Moreau is Great service technicia More

by ncadams20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau, Dave Smith
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