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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
868 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 868 reviews

March 02, 2017

Great Experience Hugh McGuire made everything easy and fast. He said the service would take an hour and that's all it took. It was an easy service experience. More

by lg-dc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Mar 03, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Hugh McGuire in our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

Apr 27, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Hugh McGuire in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

February 06, 2017

Service Extremely satisfied with my service. The requested service was performed as expected and in a timely manner. During the wait, I was provide with cons More

by serviceguy, joe23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Feb 07, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Garry Burk in our Service Department. We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

February 03, 2017

Not just a car purchaser When car shopping around makes everyone crazy, Arlington MB didn't make us feel like we were just looking around. They made us feel like family. And w More

by Cynthia2017
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don McNeely was off the day i came in and he is our regular service manager. Edwin did a great job filling in., Edwin Cortez
Feb 03, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our Sales and Finance departments. We are glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

February 02, 2017

Great! The entire process was exceptional...making an appointment, checking in, getting a rental, keeping updated by text and pickup. All of the staff member More

by JP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Feb 03, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our Service Departments We are glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

January 17, 2017

Maitenance Service Excellent customer service provided by Diandra Bridgelal, her service is the hallmark of what all MB dealership should provide. I had a great experie More

by bythwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diandra Bridgelal
Jan 17, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Diandra Bridgelal. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that your service experience was outstanding. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 03, 2017

Excellent Service Excellent experience from beginning to end. The service advisor explained the problems and fixed it with the first time. The lounge was first rate a More

by carguy Earl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Jan 03, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Earl - Thanks for your review and kind words toward Mercedes-Benz of Arlington as our customers always come first. I'm glad to hear that your experience was excellent and that you received the service you deserve, We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 30, 2016

Very Pleasant Experience As a women, walking into a dealership can be very intimidating, but from the beginning everyone was very polite and helpful. Don McNeely explained t More

by Shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McNeely
Dec 30, 2016 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Shane - Thanks for your review and kind words toward Donald McNeeley. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that your service experience was outstanding. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 14, 2016

Outstanding Customer Service During my visiit service advisor Diandra provided outstanding support and understanding of my concerns. She also made sure that all areas of my conce More

by AshleySTruesdale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diandra Bridgelal
Dec 15, 2016 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ashley - Thanks for your review and kind words toward Diandra. I am glad to hear that Diandra was able to make your service experience exceptional as we are proud to have her on our Mercedes-Benz of Arlington team. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 10, 2016

Maintenance Great experience with the service. We did not have any issues and a solid experience. I would recommend the service department in the future to othe More

by Test
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Dec 13, 2016 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and the kind words toward our service team. At Mercedes-Benz of Arlington our customers always come first and we are glad to hear that your service experience was exceptional. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

December 08, 2016

Routine Sservice My car was taken at my appointment time, I was provided with a loaner car, and the work was done in the time promised, so it was all fine. More

by Car Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
Dec 08, 2016 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review. I am glad to hear your service experience was exceptional as our clients always come first at Mercedes-Benz of Arlington. We appreciate your business and please feel free to contact us if you have any questions. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

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