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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
868 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 868 reviews

July 01, 2017

Stress free and friendly service by all This dealership goes out of their way to make your experience stress free and easy. We even had lunch there while deciding. You won't be disappointed! More

by Sassy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir
Jul 03, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our staff at Mercedes-Benz of Arlington. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

June 28, 2017

Excellent, Excellent Service! Hugh is the best! He has been our service advisor for over 20 years. He is always extremely pleasant. He is very knowledgeable and always looks for wa More

by Brian and Jery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Jun 28, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Brian and Jery- Thanks for your review and kind words toward Hugh McGuire in our Service Department. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

May 26, 2017

Great responsiveness and attitude . Dealt with the same service adviser for the past 13 years, and he's been knowledgeable, reasonable, prompt and accommodating. The quality of the serv More

by Sameh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
May 26, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward your service adviser Garry Burk. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

May 17, 2017

Amazing customer Service Dan provided me with the best customer service. He was on top of everything.i would definetely recommend him to others Thank you Dan once again. More

by Hashim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
May 18, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Hashim -Thanks for your review and kind words toward Dan Moreau in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

May 15, 2017

Outstanding The service was outstanding and Kit Cross was fantastic to work with for the service on my vehicle. I would definitely recommend American Service Cent More

by montgomery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
May 15, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Kit Cross in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

May 09, 2017

Excellent customer service and excellent work performed! As a customer for over 30 years, Mercedes of Arlington Va has always provided excellent service; professional sales on my purchases and my Service Rep More

by WAA52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Smith, John Alcorta, Greg Smoak, Dan Moreau, Dave Smith, John Alcorta
May 09, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Dan Moreau in our Service Department. as we are very proud to have him on our team! We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

May 05, 2017

American Service Center I have been with ASC since 1995 and I bought or leased 6 cars. Hugh McGuire is always been with me for my service. He is extremely friendly, professi More

by rorvery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire, Hugh McGuire
May 05, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Hugh McGuire in our Service Department. as we are very proud to have him on our team! We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

April 26, 2017

Pleasently surprised!! After yrs of dreaded svc visits to many dealers I was totally satisfied with MB Arlington. Edwin Cortez made this all possible. Edwin is personable, p More

by gamps4t
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
Apr 27, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Edwin Cortez in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

April 26, 2017

Best Service EVER!!!! I would recommend this dealership... They give the best service and treat you like your a Queen!!!! and I have the best service advisor (Derek)!!! he More

by tyshon, tate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Apr 27, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Derek Humelsine in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

April 26, 2017

Excellent service as usual. No surprises; excellent service. All work done on time and done correctly the first time. Car was ready when promised. Loaner car made the trip very c More

by Jeff P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald McNeely
Apr 27, 2017 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.

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