Mercedes-Benz of Arlington an American Service Center Company

Totally outstanding The staff seem to have a wonderful response to questions. They're truly professional in all areas regarding customer service. Keep up the good work. The staff seem to have a wonderful response to questions. They're truly professional in all areas regarding customer service. Keep up the good work. More

Hugh McGuire is incredibly helpful Hugh McGuire as a service specialist is one of the best. He attends to every detail and does it with humor and a smile when appropriate. Hugh McGuire as a service specialist is one of the best. He attends to every detail and does it with humor and a smile when appropriate. More

They dont deserve to have not even one star The people who gave them glowing reviews must be non minorities or they did not have to deal with ann myers or david smith. If u are a minority stay The people who gave them glowing reviews must be non minorities or they did not have to deal with ann myers or david smith. If u are a minority stay away from this place More

A quality experience every time. I appreciate the thoroughness and attention to detail the staff provide regarding my vehicle. They are accommodating when scheduling and getting work I appreciate the thoroughness and attention to detail the staff provide regarding my vehicle. They are accommodating when scheduling and getting work completed on time. More

Excellence the service manager that I have always dealt with in regards to any of my cars is Mr. McNeely. He has always gone above and beyond to ensure that the the service manager that I have always dealt with in regards to any of my cars is Mr. McNeely. He has always gone above and beyond to ensure that the wok done on my car was excellent. He always calls me with an update and if there are price changes to what he told me when I bought in for service. If I want something else done while they car is in service; he makes sure that my request is taken care of. I would never take my car to anyone else but MB of Arlington as long as he is working there. He is very patient, even when I call in upset about a problem with my car!! I say kudos to MB for hiring such a great person to represent them. I will always bring my car there as long as Mr. McNeely is my service manager. More

Best dealer I have a very good service of my visit, my broblem sloved,friendly and helpful straffs.I would reccomend this dealer to other. This is a best dealer e I have a very good service of my visit, my broblem sloved,friendly and helpful straffs.I would reccomend this dealer to other. This is a best dealer ever More

Happy customer I recently brought my car in for a state inspection and scheduled maintenance and was very pleased with the service, tirn around time, and friendlines I recently brought my car in for a state inspection and scheduled maintenance and was very pleased with the service, tirn around time, and friendliness of the service associates .I especially appreciated the free car wash. More

Excellent Service manager was knowledgeable, prompt & communicated status regularly throughout the process. Drop-off and pick-up process was seamless. Staff w Service manager was knowledgeable, prompt & communicated status regularly throughout the process. Drop-off and pick-up process was seamless. Staff was courteous at every level. More

Excellent help with a thorny problem. I was told that a defective part, out of warranty for two months and not covered by my extended warranty was going to cost about $1500 to replace. The I was told that a defective part, out of warranty for two months and not covered by my extended warranty was going to cost about $1500 to replace. The dealership contacted Mercedes and got them to waive the charges. Excellent customer support! More

Accident Car Repair The accident repairs to my MB E 320 was completed very competently at reasonable cost with personal interest by Mr. John Alcorta, Body Shop Manager. The accident repairs to my MB E 320 was completed very competently at reasonable cost with personal interest by Mr. John Alcorta, Body Shop Manager. I was very impressed by Mr. Alcorta''s problem solving and professional attitude. Thanks. More