Mercedes-Benz of Arlington an American Service Center Company

Always the best and excellent service We have know Hugh McGuire and been ASC customer for over 25 years. The services have always been excellent. Highly recommend this service center to We have know Hugh McGuire and been ASC customer for over 25 years. The services have always been excellent. Highly recommend this service center to anyone. More

excellent I have two cars which I service through the dealership. Every year, Kit Cross is my service representative. He is superb...efficient, clear and thou I have two cars which I service through the dealership. Every year, Kit Cross is my service representative. He is superb...efficient, clear and thoughtful in his explanations, and follows up, as promised. More

Always the best We have purchased several Mercedes over the year and have Always been satisfied with sales and service. We have bought cars from Frank Azimi and Ro We have purchased several Mercedes over the year and have Always been satisfied with sales and service. We have bought cars from Frank Azimi and Ron Schaeffer. Our service manager has always been Hugh Maguire. More

Dan Moreau is best service rep @ Mercedes-Benz of Arlington . He really puts the customer first. Admits when a mistake has been made by the dealership and corrects it to the customer's satisfaction ----even be . He really puts the customer first. Admits when a mistake has been made by the dealership and corrects it to the customer's satisfaction ----even before they ask. More

My service manager Derek is always professional and thorough Although I live in Fredericksburg I bring my car to Arlington because of the excellent service I continue to receive. That said, the service is very p Although I live in Fredericksburg I bring my car to Arlington because of the excellent service I continue to receive. That said, the service is very pricey though....I wish there was a way to bring that down. More

courteous and professional Kit Cross always does a great job assessing the vehicle and getting right back to me with any maintenance or repair estimates (time and cost). He is p Kit Cross always does a great job assessing the vehicle and getting right back to me with any maintenance or repair estimates (time and cost). He is professional and never adds any stress to the experience. More

Great. I have known this dealership for a number of years as well as those that work there, from the service, to sales to the financial personnel. Everyone h I have known this dealership for a number of years as well as those that work there, from the service, to sales to the financial personnel. Everyone has been very professional, polite and friendly. The dealership always has a refined and pleasant atmosphere. I have known my Service Manager, Dan Moreau, for a number of years, he is always very professional and has a great smile and a kind word. John Monroe, the financial adviser, is always very kind, patient and does a great job in explaining any questions posed to him. I just met Greg Smoak, he too was very professional and helpful. All those that I have dealt with have always taken the time to talk with about any questions I have at the time. Thank you for your attention and great service. More

Amazing Experience Frank is one of the best sales people I have met. Amazing wealth of knowledge, and a great person. He did not have exact vehicle I was looking for but Frank is one of the best sales people I have met. Amazing wealth of knowledge, and a great person. He did not have exact vehicle I was looking for but I left wishing I gave my business to him. More

Thorough, professional, clean, accommodating This dealership has refined the service process and really listens to the feedback of its customers. The facility is professional and well maintained This dealership has refined the service process and really listens to the feedback of its customers. The facility is professional and well maintained and great service More

James "Hollywood" Henderson nailed it with 1 phone call & 1 After visiting a few dealerships and having my time wasted by salesmen not listening and trying to guide me into vehicles that I did not want. Mr. Hen After visiting a few dealerships and having my time wasted by salesmen not listening and trying to guide me into vehicles that I did not want. Mr. Henderson listened to me carefully and upon my visit had two vehicles ready for me to review and test drive. He nailed it with the first one. We test drove it, I loved it, the finance manager was wonderful and efficient. I arrived around 10 AM and drove away in my new vehicle before Noon. Best car buying experience ever!! More