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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
868 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 868 reviews

February 02, 2018

Service Beyond Compare Having dealt with this dealership for three years now, I see no other option to return for my next car. The service department is one of the best I h More

by Jaywest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Derek Humelsine
Feb 02, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 31, 2018

Good service w/o an appointment. Always excellent service. Golly what to say? Happy with all but these surveys are annoying. Could not submit unless this section has 25 words. It shou More

by No name
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Jan 31, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review. I do apologize that some of the sites require at least 25 words as we do appreciate you taking the time to complete it . At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 31, 2018

Always satisfied Kit is always a pleasure to work with. He makes it effortless. I don’t live nearby so the option of a loaner is great. Everyone is always pleasant a More

by Vasunshine70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Jan 31, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Kit Cross in our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 30, 2018

2014 Mercedes CLA250 Great Service and People, will be back again. Just purchased a 2015 Mercedes Benz C300 from the Used Car Mercedes Benz Across the Road. Great car and More

by Rick1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leikun "Luke" Berhanu ( Great Sales Person will help in anyway he can ), Derek Humelsine
Jan 30, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Mr. Turner -Thanks for your review and kind words toward our Pre-Owned Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 29, 2018

Service of the car i appreciate the professionalism and the quality of the service - my car runs very well. Mr. Moreau kept me informed promptly, I received a good analy More

by Catalina12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Jan 29, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 29, 2018

American Service Center Experience Great Service! Very thorough assessment of my car! I would recommend ASC to anyone who needs their car serviced. I have used ASC since 2010. Top notc More

by mb350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Jan 29, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 27, 2018

Quick oil change I'm very happy that your dealership has walk-in service...it's very handy for working folks. And, your staff is always considerate and professional. More

by M141934a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Jan 29, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 20, 2018

Outstanding service I was very satisfied with the quality of work performed on my E63, and it took less time than expected. my service did his best to keep me informed. More

by Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
Jan 22, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 10, 2018

Excellant Service Manager Kit Cross has been my immediate contact at the service center for years. He has always given 100% in his dealings and I can expect nothing less than More

by Most Pleased
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit, Cross, Kit Cross
Jan 10, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

January 01, 2018

Excellent Service by Hugh McGuire Hugh McGuire is both professional and personable. He has been my representative for a number of years and I am never disappointed. I trust him compl More

by Norah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Jan 02, 2018 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Norah - Thanks for your review and kind words toward Hugh McGuire in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

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