Mercedes-Benz of Arlington an American Service Center Company

Malick Faye was very professional and caring. Malick Faye was our idea of excellent sales professional. He found the car we wanted and made sure that it was exactly right. His follow up from actu Malick Faye was our idea of excellent sales professional. He found the car we wanted and made sure that it was exactly right. His follow up from actual purchase to making sure everything was exactly right was exemplary. More

Excellent and Quick As always, Dan Moreau took great care of me. This kind of service is why I have bought 10 Mercedes from American Service Center (MB of Arlington) and As always, Dan Moreau took great care of me. This kind of service is why I have bought 10 Mercedes from American Service Center (MB of Arlington) and will keep coming back. More

Outstanding service and quality. Top flight dealership with friendly professional staf. Never disappointed with the experience since I moved to the area and stayed having my vehicle s Top flight dealership with friendly professional staf. Never disappointed with the experience since I moved to the area and stayed having my vehicle serviced here. More

Always welcoming and professional I truly appreciate the customer service and maintenance performed on my vehicles every time I need to bring the car s in. They always keep me posted I truly appreciate the customer service and maintenance performed on my vehicles every time I need to bring the car s in. They always keep me posted on status. I get a freshly washed and vacuumed car back when I pick it up. More

Great Customer Service Edwin did a very very fast and complete service on the car but he always go above and beyond to help me when I come. Let him know Mr Banks said I appr Edwin did a very very fast and complete service on the car but he always go above and beyond to help me when I come. Let him know Mr Banks said I appreciate his work ethic at your dealership More

great service work on tire was done quickly and it helped from an earlier tire problem that this visit was covered with little cost. So a bad blow out turned out to work on tire was done quickly and it helped from an earlier tire problem that this visit was covered with little cost. So a bad blow out turned out to not too much an inconvenience and surprisingly low cost because of the protection. More

fast and perfect Thank you for your quality service always at convenient time, with a reasonable price, a loaner car and friendly and professional staff.As well as som Thank you for your quality service always at convenient time, with a reasonable price, a loaner car and friendly and professional staff.As well as some food and perfect coffee. Aleksey More

Airbag Recall Warranty Work ASC recently completed Takata airbag recall work. The work was completed on time as promised; the car was returned immaculately clean. When Service ASC recently completed Takata airbag recall work. The work was completed on time as promised; the car was returned immaculately clean. When Service Advisor Garry Burk is in charge, repairs/maintenance iis done right the first time and has done so for me for 20 years. More

The service was great. Great service. This was the 3000 miles service on the E400. After the service a detailed was done as well as washing of the car. I like the service ce Great service. This was the 3000 miles service on the E400. After the service a detailed was done as well as washing of the car. I like the service center . I have been taking my cars here since 1993 eventough I live about 30 miles away from the American Service Center More

Bad experience with warranty service Had my MERCEDES towed from fredericksburg va to this dealership to do warranty work on mb that had a diesel fuel leak. They cleaned car up and fixed p Had my MERCEDES towed from fredericksburg va to this dealership to do warranty work on mb that had a diesel fuel leak. They cleaned car up and fixed problem and notified me that car was ready for pickup. I took train from fredericksburg to dealership and was informed that no one could find the key to the car. I would have to return another day to pickup car. I asked if I could get a loaner since I was from 50 + milea away. Since I had not purchased this car from the dealeship, I was informed this was not possible( although I still owned a car that I had purchased at the dealership). I have not been back since. More