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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
868 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 868 reviews

April 17, 2019

Tire monitor lights ON most of the time The complaint was corrected to my satisfaction: Corrected tire pressure and reset TPM sensors. Dan Moreau, as usual, was very professional in his deal More

by JerryMB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 18, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Jerry- Thanks for your review and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

April 01, 2019

Best customer experience ever This has been the best car buying experi nice ever. Malick understood my needs, was/is extremely respectful and helpful, he followed up my needs and o More

by RamPab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Apr 02, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Malick Faye in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 23, 2019

Excellent Facility and Service Great center, amazing people, excellent service! I love this place, everyone is friendly, efficient and all of them give the extra mile in professiona More

by Maria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Telas, Wondy, Derek Humelsine, Brent Crow, Paulo Victor Carneiro
Mar 27, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Maria - Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 19, 2019

Oh it was wonderful American service center is the best I will always go there to service my vehicle. Just wish they could provide coupons more often because I need more More

by Ms.Bianca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
Mar 20, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Ms. Bianca-Thanks for your review. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

March 17, 2019

Outstanding! Prompt, courteous service from scheduling appointment- to accepting vehicle for service - to pickup of courtesy car - to checkout at service completi More

by Jackie
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
Mar 18, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Jackie-Thanks for your review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 22, 2019

Friendly and helpful Very honest and trustworthy. Service on a very timely fashion as promised. Service with a smile. The waiting lounge is very comfortable. Friendly and More

by Nita M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Feb 26, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Nita -Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 20, 2019

Excellent customer service The Arlington dealership accommodated me in the schedule and could perform the service in my car within the next day. Great customer service. I was pr More

by Coco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Feb 21, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 18, 2019

Professional Staff, Great Experience Malick was very knowledgeable and professional. Made for a great overall buying experience. Rest of the staff is very friendly and easy to communicat More

by Mercedes2019
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Feb 19, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our staff and especially Malick Faye in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 16, 2019

Always Aplus service! I choose Mercedes Benz of Arlington because they always deliver notch service and are very professional and knowlegeable. I have tried Tysons Mercedes More

by Teelee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Feb 18, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

February 15, 2019

Sales and Service is what makes this dealer the best for me My wife and I have bought several vehicles using the same sales associate Mr. Greg Smoak over a period of twenty years at this dealership. Mr. Smoak More

by onlymercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Dan Moreau
Feb 16, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and kind words toward Greg Smoak and Dan Moreau as we are very proud to have them on our team.. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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