Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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Tire monitor lights ON most of the time The complaint was corrected to my satisfaction: Corrected tire pressure and reset TPM sensors. Dan Moreau, as usual, was very professional in his deal The complaint was corrected to my satisfaction: Corrected tire pressure and reset TPM sensors. Dan Moreau, as usual, was very professional in his dealings with me. More
Best customer experience ever This has been the best car buying experi nice ever. Malick understood my needs, was/is extremely respectful and helpful, he followed up my needs and o This has been the best car buying experi nice ever. Malick understood my needs, was/is extremely respectful and helpful, he followed up my needs and offered the best he has. While delivering my new car he went over every single spec and explained all the most important features of the car. Extremely satisfied! More
Excellent Facility and Service Great center, amazing people, excellent service! I love this place, everyone is friendly, efficient and all of them give the extra mile in professiona Great center, amazing people, excellent service! I love this place, everyone is friendly, efficient and all of them give the extra mile in professionalism and customer service. More
Oh it was wonderful American service center is the best I will always go there to service my vehicle. Just wish they could provide coupons more often because I need more American service center is the best I will always go there to service my vehicle. Just wish they could provide coupons more often because I need more work done. More
Outstanding! Prompt, courteous service from scheduling appointment- to accepting vehicle for service - to pickup of courtesy car - to checkout at service completi Prompt, courteous service from scheduling appointment- to accepting vehicle for service - to pickup of courtesy car - to checkout at service completion. Very efficient; customer focused. More
Friendly and helpful Very honest and trustworthy. Service on a very timely fashion as promised. Service with a smile. The waiting lounge is very comfortable. Friendly and Very honest and trustworthy. Service on a very timely fashion as promised. Service with a smile. The waiting lounge is very comfortable. Friendly and courteous staff and technicians More
Excellent customer service The Arlington dealership accommodated me in the schedule and could perform the service in my car within the next day. Great customer service. I was pr The Arlington dealership accommodated me in the schedule and could perform the service in my car within the next day. Great customer service. I was provided a loaner, which worked perfectly. More
Professional Staff, Great Experience Malick was very knowledgeable and professional. Made for a great overall buying experience. Rest of the staff is very friendly and easy to communicat Malick was very knowledgeable and professional. Made for a great overall buying experience. Rest of the staff is very friendly and easy to communicate with. More
Always Aplus service! I choose Mercedes Benz of Arlington because they always deliver notch service and are very professional and knowlegeable. I have tried Tysons Mercedes I choose Mercedes Benz of Arlington because they always deliver notch service and are very professional and knowlegeable. I have tried Tysons Mercedes service but Arlington does a better job. More
Sales and Service is what makes this dealer the best for me My wife and I have bought several vehicles using the same sales associate Mr. Greg Smoak over a period of twenty years at this dealership. Mr. Smoak My wife and I have bought several vehicles using the same sales associate Mr. Greg Smoak over a period of twenty years at this dealership. Mr. Smoak has been exemplary in his services and we will never buy a Mercedes from anyone else. We are currently busy returning a lease that is coming to an end and we look forward for the next purchase, possibly an S550. Our servicing needs have also been taken care of by the same service manager Mr. Dan Moreau. He has been the best service advisor over the years and we cannot imagine a better service at another dealership. More