Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
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Service and warranty experience with American Service Center As always over many years with multiple Mercedes, the service experience with American Service Center was excellent. While I went in for a warranty m As always over many years with multiple Mercedes, the service experience with American Service Center was excellent. While I went in for a warranty matter, my service advisor, Derek Humelsine, called and said that a service maintenance was appropriate given the mileage and also said that, because of a special discount available, the service would be only half the usual cost. This was very helpful in deciding to have the broader service done. Vehicle ready on time and explanation of service was excellent. More
Check engine light is never a good thing I appreciated Dan Moreau’s help getting my engine work covered by MB and helping me with a rental car for the week it took to fix my car. Dan is fan I appreciated Dan Moreau’s help getting my engine work covered by MB and helping me with a rental car for the week it took to fix my car. Dan is fantastic! More
Enjoyable Purchase I arrived at 1:15pm at this dealers location, met with Kathryn Walker a very personable greeting. I had did my research on the vehicle I wanted and I I arrived at 1:15pm at this dealers location, met with Kathryn Walker a very personable greeting. I had did my research on the vehicle I wanted and I walked away with the vehicle I chose and wanted within 2 miles. A great experience and I would recommend this dealership to all people who are looking for a great experience while spending your money. More
Great service! The service department runs like a fine Mercedes! I'm always super-impressed with the staff's courteous attitude. I have been working with the deale The service department runs like a fine Mercedes! I'm always super-impressed with the staff's courteous attitude. I have been working with the dealership for 17 years and will likely buy my next car there because I appreciate the top-notch after-care. More
Very good service Awesome , very nice and professional staff, i love the service and the place . Azzam is very professional salesman, Dan is very professional in offer Awesome , very nice and professional staff, i love the service and the place . Azzam is very professional salesman, Dan is very professional in offering services to me. I love to deal with both now and then. More
Mercedes Benz Newbie! My husband and I purchased my FIRST MB from Mercedes-Benz of Arlington and our experience was phenomenal!! Malick Faye was our salesperson and he was My husband and I purchased my FIRST MB from Mercedes-Benz of Arlington and our experience was phenomenal!! Malick Faye was our salesperson and he was extremely welcoming and patient even though we came in late in the evening to test drive a car I found online. The entire team was amazing to us and I’m extremely happy with my purchase so far. More
Fantastic Service. My Service manager (Kit Cross) was terrific in every way. I don't miss an opportunity to tell my coworkers how pleased I am with Mercedes Benz of Arli My Service manager (Kit Cross) was terrific in every way. I don't miss an opportunity to tell my coworkers how pleased I am with Mercedes Benz of Arlington. More
Excellent service and customer care The service team is top notch. My advisor Edwin Cortez is the absolute best - friendly, professional and amazing customer service. Highly recommend th The service team is top notch. My advisor Edwin Cortez is the absolute best - friendly, professional and amazing customer service. Highly recommend this dealership and look forward to a long relationship with them. More
Service Excellent delivery of service (maintenance) & customer service. Satisfied with work performed & quality of overall service. Work done acceptable & le Excellent delivery of service (maintenance) & customer service. Satisfied with work performed & quality of overall service. Work done acceptable & level of service appreciated. Look forward to future visits. More
High quality service Mr. Paul Tchong demonstrated in-depth experience and excellent professionalism during my purchase. His service was very impressive. I would Highly rec Mr. Paul Tchong demonstrated in-depth experience and excellent professionalism during my purchase. His service was very impressive. I would Highly recommend him to anyone. More