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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
868 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 868 reviews

August 09, 2019

Service and warranty experience with American Service Center As always over many years with multiple Mercedes, the service experience with American Service Center was excellent. While I went in for a warranty m More

by SPMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Humelsine
Aug 13, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

August 07, 2019

Check engine light is never a good thing I appreciated Dan Moreau’s help getting my engine work covered by MB and helping me with a rental car for the week it took to fix my car. Dan is fan More

by Momoftwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Aug 09, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward Dan Moreau in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 10, 2019

Enjoyable Purchase I arrived at 1:15pm at this dealers location, met with Kathryn Walker a very personable greeting. I had did my research on the vehicle I wanted and I More

by CterryW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Walker
Jul 10, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Kathryn Walker in our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 09, 2019

Great service! The service department runs like a fine Mercedes! I'm always super-impressed with the staff's courteous attitude. I have been working with the deale More

by kpoole82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Jul 10, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

July 05, 2019

Very good service Awesome , very nice and professional staff, i love the service and the place . Azzam is very professional salesman, Dan is very professional in offer More

by Laith Alchalabi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Azzam Altahir, Dan Moreau
Jul 06, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Laith - Thanks for your 5 star review and kind words toward Dan Moreau in our Service department as well as Azzam Altahir in our Sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 28, 2019

Mercedes Benz Newbie! My husband and I purchased my FIRST MB from Mercedes-Benz of Arlington and our experience was phenomenal!! Malick Faye was our salesperson and he was More

by Mrsdavis97
Recommend Dealer
Yes
Employees Worked With
Carl Durham and Mark Fisher, Malick Faye
Jul 03, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Malick Faye in our sales department. Welcome to our family! At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 20, 2019

Fantastic Service. My Service manager (Kit Cross) was terrific in every way. I don't miss an opportunity to tell my coworkers how pleased I am with Mercedes Benz of Arli More

by myersagiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kit Cross
Jul 03, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Kit Cross in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 18, 2019

Excellent service and customer care The service team is top notch. My advisor Edwin Cortez is the absolute best - friendly, professional and amazing customer service. Highly recommend th More

by Ronak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Cortez
Jun 19, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Edwin Cortez in our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 14, 2019

Service Excellent delivery of service (maintenance) & customer service. Satisfied with work performed & quality of overall service. Work done acceptable & le More

by Coachclk55!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Jun 18, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our service department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

June 08, 2019

High quality service Mr. Paul Tchong demonstrated in-depth experience and excellent professionalism during my purchase. His service was very impressive. I would Highly rec More

by EMA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Papadopoulos, Paul Tchong
Jun 10, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Paul Tchong in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

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