Mercedes-Benz of Arlington an American Service Center Company

Friendly,Family place. Because the overall service given shows that all personnel care about the satisfaction of the customer. Edwin, and his tech service my vehicle with th Because the overall service given shows that all personnel care about the satisfaction of the customer. Edwin, and his tech service my vehicle with the utmost care. Mr Luu was able to get me the best deal me over all other sales around Virginia. More

My experience definitely was one that is amazing!!! My experience with the purchase of the GLA 250 was one of ease and simplicity. My sales associate Mr. Malick Faye was amazing!!! Not short of being p My experience with the purchase of the GLA 250 was one of ease and simplicity. My sales associate Mr. Malick Faye was amazing!!! Not short of being pleasant, patient, and professional. I was truly elated with my entire sales experience, and pleased with the vehicle I selected and purchased. I would highly recommend this establishment for any one in the market for a vehicle. Especially a Mercedes Benz. Again, thank you!!! Arlington VA Mercedes Benz Sincerely Mr. Eric Keys More

Awesome experience From beginning to end, Mr. Daniels provided top notch customer service and professionalism! It was a seamless buying experience and I’m super pleased From beginning to end, Mr. Daniels provided top notch customer service and professionalism! It was a seamless buying experience and I’m super pleased with my purchase. More

Annual Maintenance Gary, at American Service Center, Arlington, has always provided outstanding service. He carefully explains the reasons for each segment of the annua Gary, at American Service Center, Arlington, has always provided outstanding service. He carefully explains the reasons for each segment of the annual service and is very helpful at finding the best price. I have never had to return the car for work that wasn't done or was incomplete. I always receive the car in immaculate condition. More

New car purchase Very professional interactions with transparency on all aspects of the purchase. This made the purchasing of a new vehicle less stressful then trying Very professional interactions with transparency on all aspects of the purchase. This made the purchasing of a new vehicle less stressful then trying to negotiate with the other dealerships in the metropolitan area. I would highly recommend working with Mr. Daniels because he will treat you with the utmost respect and definitely be your advocate for the purchase of a vehicle. He was available for follow-up questions and explained every detail on the equipment and usage of the vehicle. More

Excellent service on the lease of my 2019 C300 I have worked with Alvin Daniels before, and was pleased that he found the perfect car for me to lease as my current lease was coming to an end. I ha I have worked with Alvin Daniels before, and was pleased that he found the perfect car for me to lease as my current lease was coming to an end. I have had two black C 300 sedans and hoped to find a silver one this time. I have been driving it for a week and love it! More

Malick Faye and Carl Durham - CPO experts! Malick made my purchase of a 2017 E400 CPO coupe an enjoyable experience. He was knowledgeable and straightforward in his discussions, and he showed Malick made my purchase of a 2017 E400 CPO coupe an enjoyable experience. He was knowledgeable and straightforward in his discussions, and he showed a keen interest in the vehicle’s engineering and high level of technology. He was ”hands-on” without being in my face and worked with me more as a mentor than a high-pressure salesman. He was confident the product would sell itself and it did. Carl Durham made quick and easy work of processing the sale. His discussions of warranty issues and extended warranty options were clear and Easy to grasp. As this was a cash deal Carl did not have an opportunity to discuss finance options, but his professionalism throughout the process left little doubt that he was on top of his game. I had an excellent buying experience and would strongly recommend the Faye/Durham team to anyone. Best to everyone at CPO sales division! More

2020 GLE 350 Greg Smoak was very thorough throughout the whole process. This is our 4th car purchase with Mercedes Benz Arlington and we’ve been very pleased with Greg Smoak was very thorough throughout the whole process. This is our 4th car purchase with Mercedes Benz Arlington and we’ve been very pleased with everyone there More

Regular Scheduled Tuneup All work done in a timely manner and no surprise costs. Work completed in less than two hours. The bill was what I expected it to be. All work done in a timely manner and no surprise costs. Work completed in less than two hours. The bill was what I expected it to be. More

Weldon Review I have been a customer for five years and have always received prompt and professional customer service They are thorough in their explanation of rec I have been a customer for five years and have always received prompt and professional customer service They are thorough in their explanation of recommended maintenance and mentions any discounts that may apply. More