Mercedes-Benz of Arlington an American Service Center Company

Always courteous and treated with respect Staff go out of their way to ensure your experience is quality and memorable. Never have experienced any issues when I visit. Will always recommend. Staff go out of their way to ensure your experience is quality and memorable. Never have experienced any issues when I visit. Will always recommend. More

Excelllent service Prompt and expert service provided with excellent manners,.This is the reason that encourages me to keep using your dealership in Arlington. It's grea Prompt and expert service provided with excellent manners,.This is the reason that encourages me to keep using your dealership in Arlington. It's great! More

Extremely pleasant experience in purchasing new car Alvin Daniels was my salesman and he is the best! He treats you with respect, no "conning", and exercises foresight so everything is handled without Alvin Daniels was my salesman and he is the best! He treats you with respect, no "conning", and exercises foresight so everything is handled without even needing to ask. He is so professional, and knowledgeable on the vehicles. This dealer has the best inventory to offer, with cars in the best combination of colors and extras. It is well worth your time to go out of your way to patronize this dealer because of the awesome experience you'll have and finding the car you will fall in love with. We dealt with Michael Papadopoulos on the paperwork and he also was professional and knowledgeable; very happy! More

Fantastic customer service with knowledgeable sales representatives willing to go the extra mile.! I already recommended this dealer to a friend who is looking for a new Mercedes Benz. representatives willing to go the extra mile.! I already recommended this dealer to a friend who is looking for a new Mercedes Benz. More

Lots of TLC I've purchased two cars from this dealership. Being a repeat customer speaks volumes. Working with Malick Faye has been great! I gave him my "specs" a I've purchased two cars from this dealership. Being a repeat customer speaks volumes. Working with Malick Faye has been great! I gave him my "specs" and he found the perfect car for me, within budget. Carl Durham handled financing and made a complicated transaction easy to understand. Quality customer service is not a lost art at Mercedes of Arlington. More

What an awesome experience, all around! I purchased my first Mercedes this past week from Alvin Daniels. Mr. Daniels treated me as a valued customer not only while I searched for vehicles, b I purchased my first Mercedes this past week from Alvin Daniels. Mr. Daniels treated me as a valued customer not only while I searched for vehicles, but also throughout the purchase and follow-on service. The entire staff was personable and professional. I am going to recommend all of my network to visit MBZ Arlington and especially Mr. Daniels to purchase their next vehicles. More

Quick and Friendly My experience at Mercedes was good, I was taken care of promptly by my sales rep. Sophia had a vehicle ready for me to view before I arrived. Then, we My experience at Mercedes was good, I was taken care of promptly by my sales rep. Sophia had a vehicle ready for me to view before I arrived. Then, went on to give a great review of the vehicle. I enjoyed shopping with Mercedes and would recommend it. More

The best service department! Highly recommend this service department! Dave Smith and his team always deliver an exceptional service experience! Consistent positive experience! I’ Highly recommend this service department! Dave Smith and his team always deliver an exceptional service experience! Consistent positive experience! I’ve referred many clients to David Smith over the years. More

Always a fantastic experience I never have made an appointment, it’s always a last second event (car maintenance issues are surprises), and my service advisor learned my name immed I never have made an appointment, it’s always a last second event (car maintenance issues are surprises), and my service advisor learned my name immediately, always has gone above and beyond, and it’s almost always been a great experience. Granted I ALWAYS have a warrantee otherwise the costs would make me far less enthusiastic. More

Stellar Service - Stellar Follow-Through From my initial call last week with Malick Faye, my sales consultant - through the financing process with Carl Durham, my purchase experience at Merce From my initial call last week with Malick Faye, my sales consultant - through the financing process with Carl Durham, my purchase experience at Mercedes-Benz of Arlington reflected stellar service and stellar follow-through. I found both Malick and Carl to be truly consultative in their approach and they demonstrated a commitment to high-touch customer service, which I always appreciate. They listened intently to my needs and wants, offered expert advice, and ultimately put me in the Mercedes-Benz of my choice. Everything that that they committed to doing was done in a timely and professional manner. More