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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.9
868 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 868 reviews

December 14, 2019

Great buying experience! Malick Faye provided exceptional service. He worked late, came early, came to me to pick up items to close the deal. He was personable and not obnoxious and overbearing like many sa More

by CS in DC
Recommend Dealer
Yes
Employees Worked With
Malick Faye
Dec 17, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Malick Faye in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 24, 2019

Great service Michael and Alvin provided stellar service which is the rule at this dealership not the exception. I live closer to another dealership; but also drive More

by KimberlyJ.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux, Dave Smith
Nov 25, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Alvin Daniels in our sales department as well as our finance manager, Mike Papadopoulos. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 23, 2019

Pleasant and Professional Alvin Daniels was extremely pleasant and professional, as was Michael Papadopoulos. We enjoyed doing business with them and would definitely recommen More

by styrrell3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Papdopoulos, Alvin Daniels
Nov 25, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward Alvin Daniels in our sales department as well as our finance manager, Mike Papadopoulos. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 15, 2019

Best service ever Sales Stephanie Watson is best I have ever dealt with. Knowledgeable smart polite and cheerful. Everyone should go to her. Mark the owner is a very More

by Lg3548
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Moreau, Dave Smith, John Alcorta, Kathy Walker, Sophia Watson
Nov 19, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your sales consultant, Sophia Watson. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 14, 2019

the best service ever! Hugh is always the best and this time he went above and beyond. Friendly and responsive. I love this dealership! Wouldn’t buy anywhere else. More

by tessathecat
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Nov 25, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words toward our dealership as well as your service advisor Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553

November 12, 2019

Mr. Shelton and Mr. Michael P. great deal! I have been a long time customer of Mercedes-Benz of Arlington. This dealership has given me good advice, service and great cars. Because of my high More

by High Expectations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Nov 14, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward your sales consultant Shelton Debraux as well as our finance manager Mike Papadopoulos At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

November 12, 2019

We had a great experience at MB Arlington with Malick Faye as our sales manager. He was very professional and helped us make the right decision in purchasing the right car for our needs. He wasn’t pushy More

by elodievguillon
Recommend Dealer
Yes
Employees Worked With
Antonio , Malick Faye
Nov 14, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward Malick Faye in our sales department as we are very proud to have him on our team. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

November 07, 2019

Smooth Our salesman was extremely accommodating. We never felt rushed or pressured and everything was delivered as promised. He even came to our house to hel More

by Iamnotdeadyet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smoak, Azzam Altahir
Nov 08, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward our sales department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

October 29, 2019

Awesome Kevin Dean is the best! He was easy to work with, professional, and accommodating. I would recommend Kevin to anyone that needed service, he is the b More

by happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dean
Oct 30, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star rating and kind words toward your service advisor Kevin Dean. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Brian Ackman Business Development Center, Manager (703) 284.2553.

October 26, 2019

Mercedes wiper repair and satellite radio reprogramming I needed my wiper nozzle replace and access to my satellite radio channels. I was able to get the wiper nozzle replaced, but I wasn’t able to get acc More

by Joseyj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Oct 28, 2019 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your review and feedback. Our Service Manager, Dave Bloom would like you to contact him regarding the satellite radio system. We appreciate your business and Dave may be reached at 703.284.2583. Brian Ackman Business Development Center, Manager (703) 284.2553

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