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Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
875 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 875 reviews
July 06, 2022
Attentive and customer focused service advisor. Efficient reception and pickup because of their scheduling and drive in process. Efficient reception and pickup because of their scheduling and drive in process. More
by Burch06
Employees Worked With
Naomi Portillo, Paul Tchong , Alvin Daniels
July 06, 2022
I have purchased many vehicles from ASC and never had an issue that wasn't immediately fixed.. I have recommende ASC to all of my friends interested in a Mercedes. issue that wasn't immediately fixed.. I have recommende ASC to all of my friends interested in a Mercedes. More
by jay
Employees Worked With
Dan Moreau
June 28, 2022
Garry is our service writer & he is the ultimate communicator. I always know what is going on with my car & haven’t had any problems with the technical men’s work. Garry is a super star! Greg is ou communicator. I always know what is going on with my car & haven’t had any problems with the technical men’s work. Garry is a super star! Greg is our salesman & he is polished, professional and certainly has an encyclopedic knowledge of Mercedes automobiles. More
by Nan O’Leary
Employees Worked With
Greg Smoke, Garry Burk
May 28, 2022
Very pleased to work with Frank Namin. He kept in touch regularly, was clear about the process and was thoughtful in presenting options for what I asked for. He kept in touch regularly, was clear about the process and was thoughtful in presenting options for what I asked for. More
by Shobhik
Employees Worked With
Frank Namin
April 30, 2022
Great staff in the service department. Highly recommend. Unfortunately, a particular individual in the showroom needs to demonstrate better customer interaction. Highly recommend. Unfortunately, a particular individual in the showroom needs to demonstrate better customer interaction. More
by SSM
Employees Worked With
Dan Moreau
April 27, 2022
I am very pleased with the service and customer service provided by Mr. Edwin Cortez. He is very professional, communicates well, and keeps me updated on the status of my vehicle. He also went to bat for m provided by Mr. Edwin Cortez. He is very professional, communicates well, and keeps me updated on the status of my vehicle. He also went to bat for me on an issue and went above and beyond to get it covered. Small things like these are what separates good service advisors like Mr. Cortez apart from others. More
by lsanes
Employees Worked With
Edwin Cortez
April 20, 2022
Vehicle serviced on time, on budget, all personnel were knowledgeable and helpful. Car returned clean, inside and out. Perfect experience! knowledgeable and helpful. Car returned clean, inside and out. Perfect experience! More
by tuesday1030
Employees Worked With
Naomi Portillo, Ben Orem
