
Mercedes-Benz of Arlington an American Service Center Company
Arlington, VA
Filter Reviews by Keyword
By Type
Showing 875 reviews
This location is generally responsive, and listens to the client as to specific needs. Timing for repairs completion is appropriate. All staff at all levels are respectful. The location is always neat and client as to specific needs. Timing for repairs completion is appropriate. All staff at all levels are respectful. The location is always neat and clean. The waiting area is welcoming and comfortable. We have use this location for over a decade now and are satisfied with all services to date. More
I went to the service center to get something that was broke on the car replaced. The service center did what ever I asked them to do. I was highly impressed with my service tech, Gerry Burke. He conti broke on the car replaced. The service center did what ever I asked them to do. I was highly impressed with my service tech, Gerry Burke. He continued to update me on the status of the car while the car was in service. I would highly recommend Mercedes-Benz of Arlington, and when you go there ask for Gerry Burke, he really knows how to treat his customers. More
Good service from Jason. Way overpriced for a duplicate key!!! 200 labor charge?380 for fab and a separate 90 for the key! Crazy expensive. Way overpriced for a duplicate key!!! 200 labor charge?380 for fab and a separate 90 for the key! Crazy expensive. More
Very efficient and knowledgeable of what they are doing. I am very pleased with their work and the hospitality of your staff. I always feel like I'm amongst good friends whenever I'm waiting for service. I am very pleased with their work and the hospitality of your staff. I always feel like I'm amongst good friends whenever I'm waiting for service. More
Professional, courteous, fixed the problem we had with our SRS light coming on. Provided us with a nice loaner car. My family has been coming here for years. our SRS light coming on. Provided us with a nice loaner car. My family has been coming here for years. More
IT is very Easy to work with staff; staff are all very helpful and accommodating. I have confidence in work performed on my cars by this dealership. I have been a customer at ASC for 19 years. I consider helpful and accommodating. I have confidence in work performed on my cars by this dealership. I have been a customer at ASC for 19 years. I consider Gary, Roy and Geoff family, and that makes me comfortable trusting the service needs for my cars to ASC. I have recommended family and friends to take their Mercedes to ASC. More
Consistent outstanding service! ASC remains the gold standard of service and professionalism for Mercedes Benz. I’ve been a customer for over 20 years and they never disappoint. ASC remains the gold standard of service and professionalism for Mercedes Benz. I’ve been a customer for over 20 years and they never disappoint. More
I was extremely pleased with the work that was done on the car, and very impressed with the service I received of pick-up and return of the car, once it the work was completed. the car, and very impressed with the service I received of pick-up and return of the car, once it the work was completed. More