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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
875 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 875 reviews

May 03, 2023

My first Mercedes purchase! Excellent salesperson Larry Stringfield. Special ordered my Rose Gold GLA 250 More

by dkunderwood
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Larry Stringfield
May 08, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words regarding your experience with our Sales Consultant Larry Stringfield. I'm glad to hear that we were able to provide an exceptional experience, and yes, that Rose Gold color is unique and quite eye-catching!. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

April 30, 2023

This location is generally responsive, and listens to the client as to specific needs. Timing for repairs completion is appropriate. All staff at all levels are respectful. The location is always neat and More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
May 02, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi, Sandy. Thank you very much for the 5 star review and your kind words regarding our dealership. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

April 26, 2023

I went to the service center to get something that was broke on the car replaced. The service center did what ever I asked them to do. I was highly impressed with my service tech, Gerry Burke. He conti More

by jkhan45268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Apr 29, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words regarding your experience with our Service Advisor Garry Burke. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

April 22, 2023

Good service from Jason. Way overpriced for a duplicate key!!! 200 labor charge?380 for fab and a separate 90 for the key! Crazy expensive. More

by j.danza
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 24, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review Mr. Danza. I'm glad to hear that Jason was able to provide the type of experience you'd expect at a Mercedes-Benz dealer . If you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

April 22, 2023

MB Arling was a very accommodating dealership in all areas I came in contact with. More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Allen
Apr 24, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words, Dale. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

April 19, 2023

Very efficient and knowledgeable of what they are doing. I am very pleased with their work and the hospitality of your staff. I always feel like I'm amongst good friends whenever I'm waiting for service. More

by myblackbenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 24, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

April 18, 2023

Professional, courteous, fixed the problem we had with our SRS light coming on. Provided us with a nice loaner car. My family has been coming here for years. More

by jlustan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Apr 19, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

March 26, 2023

IT is very Easy to work with staff; staff are all very helpful and accommodating. I have confidence in work performed on my cars by this dealership. I have been a customer at ASC for 19 years. I consider More

by Robin R Lewis Marlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy in the parts department deserves 5 stars., Garry Burk, Geoff Smith
Mar 27, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words, Ms. Marlin. I know you've been a long time customer and your continued patronage means a great deal. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

March 19, 2023

Consistent outstanding service! ASC remains the gold standard of service and professionalism for Mercedes Benz. I’ve been a customer for over 20 years and they never disappoint. More

by EMBA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Mar 19, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words. I know you've been dealing with Gary for some time and your continued patronage means a great deal. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

March 18, 2023

I was extremely pleased with the work that was done on the car, and very impressed with the service I received of pick-up and return of the car, once it the work was completed. More

by Bgkai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Mar 18, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words, and it's good to see that you were able to make use of our valet service. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

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