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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

4.8
875 Reviews

585 North Glebe Road

Arlington, VA

22203

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Showing 875 reviews

June 26, 2023

Great customer service from Shelton and Michael as always!! Will certainly recommend to my family and friends More

by aaclarke801
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
Jun 27, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words about your experience with our Sales Team, specifically Shelton and Mike. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you continue to receive the exceptional service that you deserve. We appreciate your continued patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

June 25, 2023

Great service! Well verse staff will good knowledge of potentials problems with the vehicles.thanks More

by bgerald86
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Jun 25, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words about your experience with our Service Advisor Hugh McGuire. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

June 23, 2023

As always, the Service Team was superb! It is comforting knowing with an older model Mercedes which I use for business the car will get the care needed to keep it "on the road" and reliabl More

by sharonjarrott
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laurie , Dan Moreau, Edwin Cortez
Jun 25, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words about your experience with our Service Department. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

June 23, 2023

Javier Solis Regalo was courteous and efficient. He worked with my schedule and I really appreciate his service. More

by glendaaharvey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Javier Solis Regalo
Jun 25, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for your 5 star review and kind words about your experience with our Service Advisor Javier. At Mercedes-Benz of Arlington we always take care of our customers first and I'm glad to hear that you received the exceptional service that you deserve. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

June 06, 2023

The Service Technician, Dan, was courteous, professional, and made sure any concerns I had were adequately addressed. More

by david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Moreau
Jun 12, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words. I'm glad to hear that our Service Advisor Dan Moreau able to provide an exceptional experience. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

June 01, 2023

I recently purchased a GLC300 at Mercedes Benz at Arlington dealer shop and my experience was simply excellent. From the moment I walked in, I was greeted by friendly and knowledgeable staff who w More

by Roundsnowww
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Popperwell
Jun 02, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words. I'm glad to hear that we were able to provide an exceptional experience. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

May 20, 2023

Just completed 5th automobile purchase from Mercedes of Arlington. The sales and service is why I keep coming back in spite of fact that each time I repeat “last new car I will ever buy!” More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Moreau, Joe Popperwell
May 20, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words, Tom. I'm glad to hear that Mercedes-Benz of Arlington continues to provide an exceptional experience. We appreciate your continued patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

May 18, 2023

Hugh- my service advisor was absolutely amazing. He was thoughtful, insightful and responsive to my needs. More

by Amos.Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
May 18, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words regarding your service advisor Hugh McGuire. I'm glad to hear your experience with our Service Department was a completely positive one. We appreciate your patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

May 14, 2023

Very reliable trustworthy and customer friendly staff and service. Very clean and relaxing waiting area. More

by Nita M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Namin, Hugh McGuire, Garry Burk, Dave Smith, Brian Cahill, Geoff Smith
May 14, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you very much for the 5 star review and your kind words, Nita. I'm glad to hear that Mercedes-Benz of Arlington was able to provide an exceptional experience. We appreciate your continued patronage and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

May 05, 2023

Service was good. .Not great. The window that was fixed only worked properly for 2 days. Now, about 5 days later , the window is working properly again!! More

by Jan-14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
May 08, 2023 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for bringing this to our attention. I'm not sure why the window would stop working properly for a few days then revert to proper operation but I've reached out to Gary to get some insight. It's good to hear that now it's working as it should. We appreciate your business and if you have any questions, please feel free to contact us. Thanks again, Mike Fisher Business Development Center, Manager (703) 284.2575

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