Mercedes-Benz of Arlington an American Service Center Company

Mercedes-Benz of Arlington an American Service Center Company responded

Alka, thank you for your continued trust and for taking the time to share your experience. It truly means a great deal to us that you've chosen Mercedes-Benz of Arlington for your third vehicle purchase. We're especially pleased to hear that Larry's professionalism, diligence, and thoughtful approach made such a positive impression. I'll be sure to share your kind words with him. Congratulations on your new Mercedes-Benz! We appreciate your loyalty and look forward to serving you for many years to come. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to leave us a five-star review! We're so pleased to know that Clayton, Joe, and the rest of our team made your vehicle purchase a positive experience. I'll be sure to share your kind words with them—they'll truly appreciate the recognition. Thank you for choosing Mercedes-Benz of Arlington. We hope you enjoy every mile in your new Mercedes-Benz, and we're here whenever you need us. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Scott, thank you for taking the time to update your review. We appreciate you letting others know that your license plates have now been installed and that this matter has been resolved. We value your patience throughout the process and are grateful for the opportunity to make things right. Thank you for choosing Mercedes-Benz of Arlington, and we hope you enjoy many miles behind the wheel. If we can ever be of assistance in the future, please don't hesitate to reach out. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your wonderful review and for your loyalty over the past 20 years. It means a great deal to know that our Service Department and Body Shop have earned your trust throughout the years. We're especially pleased to hear that our team has been able to provide the specialized expertise needed to keep your Mercedes-Benz performing at its best. Maintaining older vehicles requires knowledge and experience, and we're proud to have technicians who are dedicated to preserving them for their owners. We truly appreciate your continued confidence in Mercedes-Benz of Arlington and look forward to serving you for many years to come. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Scott, we're sorry to hear about your frustration regarding your registration and temporary tags. We understand how disruptive this situation has been, especially while you're away from home. As we discussed with you today, our team is actively working to resolve this matter, and a member of our management team has been in contact with you to assist. Because registration and titling matters often involve details specific to an individual transaction, we don't believe it's appropriate to discuss them publicly. We appreciate your patience as we work toward a resolution and remain committed to assisting you until this matter is resolved. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to share your feedback, Mr. Daring. We're pleased to hear that your concern was addressed promptly and resolved to your satisfaction. Providing efficient, attentive service is always our goal, and we appreciate the opportunity to earn your trust. We look forward to making your next visit just as smooth and positive. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Laurel, thank you for taking the time to share your feedback. We're glad to hear that Alvin provided a straightforward and pressure-free sales experience, and that you had the opportunity to explore your options through test drives at your own pace. We appreciate your comments regarding the finance process as well. While there can be quite a bit of documentation involved, we strive to make every step as smooth and efficient as possible. Thank you for choosing Mercedes-Benz of Arlington, and please feel free to reach out if we can be of any assistance in the future. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to share your experience with us. We’re glad to hear you felt well taken care of and that our team was able to provide a fair and positive experience throughout the process. We especially appreciate your recognition of Clayton and the care he provided during your visit. We’ll be sure to share your kind words with him. Congratulations on your new vehicle, and please don’t hesitate to reach out if we can be of any assistance down the road. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to share your experience and for awarding us five stars. We’re glad to hear that scheduling your service visit was straightforward and that your advisor made the process simple and enjoyable. It’s also great to know you appreciated receiving your vehicle back freshly cleaned. We truly appreciate your feedback and look forward to assisting you again at Mercedes-Benz of Arlington. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575