Mercedes-Benz of Arlington an American Service Center Company

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for your thoughtful feedback. We're truly honored by your kind words and so pleased to hear that you consistently receive the level service we strive to provide at Mercedes-Benz of Arlington. We know that our customers have high expectations, and it means a great deal to hear that our staff, service, and facilities continue to earn your confidence. I'll be sure to pass along your special mention to Garry Burk—he’ll be thrilled to know that his efforts are making such a positive impact. Thank you again for your continued support. We’re grateful for your trust and look forward to serving you for many years to come. Warm regards, Mike Fisher Business Development Center Manager Mercedes-Benz of Arlington 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for the kind words! We're all smiles after reading your review. It's always a pleasure to hear about our guests’ experiences, and we truly appreciate you choosing to service your Mercedes with us. I’ll be sure to share your feedback with Hugh and our Service Management team—they’ll be thrilled to hear it. Thanks again for taking the time to share your experience, and we look forward to assisting you again down the road. Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Thanks for taking the time to provide feedback about your experience with our service department, and thank you for servicing your vehicle here. While we appreciate the 5 star rating, you raise a good part regarding the clarity and transparency of the invoice. I'll be sure to discuss this with the service managers. Fell free to reach out with any additional information, and we'll be happy to answer any questions you have. Best regards, Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

We are all smiles after reading your review! We love hearing about our guests’ experiences, so thank you for sharing yours. I’ll be sure to share your comments with our Managers. Thanks for taking the time to tell everyone about your experience, and we look forward to assisting you again down the road. Mike Fisher, Business Development Center Manager, 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Paul. Thank you so much for your review and five-star rating! We're thrilled to hear that you had a positive experience at Mercedes-Benz of Arlington. Providing exceptional customer service is always our top priority, and it’s great to know we delivered that for you. We truly appreciate your support and look forward to welcoming you back in the future. Warm regards, Mike Fisher Business Development Center Manager 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

We appreciate you taking the time to give us a review and a five-star rating. We’ve been in business for over 85 years and the main reason for that is our commitment to providing a great experience for our customers. I’m happy to hear that your visit to our dealership and your time with my colleague Hugh was so positive. We’re thankful for the opportunity to work with you and we look forward to continuing that relationship in the future. Please feel free to reach out if you have any questions or need assistance. Thanks again for your kind words. Mike Fisher, Business Development Center Manager, 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

We appreciate you taking the time to give us a review and a five-star rating. We’ve been in business for over 85 years and the main reason for that is our commitment to providing a great experience for our customers. I’m happy to hear that Hugh and his team have consistently provided the kind of experience you've come to expect. We’re thankful for the opportunity to work with you and we look forward to continuing that relationship in the future. Please feel free to reach out if you have any questions or need assistance. Thanks again for your kind words. Mike Fisher, Business Development Center Manager, 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

Dr. Fuller, thank you for once again choosing Mercedes-Benz of Arlington for your vehicle service needs. We appreciate your five star review and are delighted to hear that things went well. It's our mission to provide every guest with a great experience and we're glad to hear that we were able to meet your expectations. You are the reason that we are here and we look forward to serving you again. Thank you again, Mike Fisher, Business Development Center Manager, 703-284-2575

Mercedes-Benz of Arlington an American Service Center Company responded

We really appreciate your positive feedback and 5-star rating. Putting the needs of our customers first is our main priority so I'm pleased to hear that Gary and hi team provided the outstanding treatment you deserve. We value your business and hope to work with you again in the future when your car needs a little TLC. Don’t hesitate to contact us with questions or concerns. Once again, thanks very much. Mike Fisher, Business Development Center manager, 703-284-2575.