Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
896 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

Directions

By Type

Showing 896 reviews

October 14, 2025

THANKS to Geoff and Christian for taking care of my car. A Superior Service always! More

by smithldiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Marvin, Geoff Smith
Report | Print
Oct 15, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much, Diana! We’re delighted to hear that Geoff and Christian provided excellent care for your vehicle. We truly appreciate your loyalty and kind words about our service team, and we look forward to welcoming you back again in the future! Mike Fisher Business Development Center Manager 703-284-2575

August 23, 2025

I recently had the pleasure of working with Paul who truly made my car-buying experience a breeze. From the moment I walked in, he was welcoming and attentive, immediately putting me at ease. His kno More

by Naomi Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
Report | Print
Sep 03, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Naomi, thank you so much for your thoughtful and detailed review! We’re delighted to hear that Paul was able to make your car-buying experience such a smooth and enjoyable one. It means a great deal to us that you felt welcomed, supported, and never rushed throughout the process. Paul takes great pride in going the extra mile for his clients, and your kind words are a wonderful reflection of his commitment to customer care. We truly appreciate your recommendation and are grateful for the opportunity to earn your trust. Feel free to get back in touch if we can be of any assistance, and we wish you many happy miles ahead in your new Mercedes-Benz! Mike Fisher Business Development Center Manager 703-284-2575

August 15, 2025

Fast, efficient service - Warranty repairs were done superbly. A Courtesy vehicle while my vehicle was being repaired was great More

by pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Kumar, Dave Smith, Dave Bloom
Report | Print
Aug 15, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for the wonderful 5-star review! We’re glad to hear that your warranty repairs were handled quickly and to your satisfaction. It’s great to know Ray, Dave Smith, and Dave Bloom all made your visit smooth and stress-free, and that the courtesy vehicle helped keep you on the road in the meantime. We truly appreciate your trust in Mercedes-Benz of Arlington and look forward to serving you again. Mike Fisher Mercedes-Benz of Arlington 703-284-2575

August 04, 2025

Excellent service and very good communication regarding how long the repair would take and when I could pick my car 10 out of 10! More

by DHerliht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Aug 07, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for the kind words and the perfect score! We're glad to hear you had an excellent experience and that our team kept you well-informed throughout the repair process. Clear communication and great service are what we strive for, and it's wonderful to know we delivered on both. We truly appreciate your support and look forward to seeing you again down the road! Mike Fisher Business Development Center Manager 703-284-2575

August 03, 2025

It is a pleasure to work with Mr. Tchong. Definitely the reason I lease from you. More

by P_Lomax
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
Report | Print
Aug 04, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for your kind words, Ms. Lomax! We're thrilled to hear that working with Paul has made such a positive impact on your experience. He's a valued member of our team, and we're grateful for your continued loyalty. We truly appreciate your business and look forward to serving you again in the future. Best Regards, Mike Fisher Business Development Center Manager 703-284-2575

July 31, 2025

The purchase experience was great. Very professional sales representative and was able to program every safe features on our new MB GLC 300 4Matic The sales manager as well as the fin More

by B.jdedekind@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Ackman, Greg Smoak, Garry Burk, Mike Fisher
Report | Print
Jul 31, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Good morning, Bernardo. Thank you so much for your kind words and for choosing Mercedes-Benz of Arlington! We’re thrilled to hear that your purchase experience was a great one, and that our entire team—your sales representative, sales manager, and finance manager—provided you with the professional service and attention you deserve. We're especially glad to know everything was set up just right on your new GLC 300 4MATIC. Your satisfaction means a lot to us, and it was truly our pleasure to assist you. Enjoy every mile in your new Mercedes-Benz, and please don’t hesitate to reach out if we can be of service in the future! Mike Fisher Business Development Center Manager 703-284-2575

July 30, 2025

Best experience I've had with dealership for service and this is my third visit since I brought my vehicle about a year now More

by C0623
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Jul 30, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for your kind words! We’re truly honored to hear that you’ve had the a great experience with our service team here at Mercedes-Benz of Arlington. It means a lot to know you’ve continued to trust us with your vehicle over the past year. We look forward to working with you in the future and will always do our best to deliver the exceptional service you deserve. Thanks again for being a valued part of our Mercedes-Benz family! Mike Fisher Business Development Center Manager Mercedes-Benz of Arlington 703-284-2575

July 27, 2025

Great customer service and Omar was a great representative of Mercedes Benz and I will always come back More

by Randy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Kaker
Report | Print
Jul 30, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Randy, thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that Omar took such good care of you. He’s a valued member of our team, and we’ll be sure to pass along your compliments. We truly appreciate the opportunity to earn your business and look forward to welcoming you back whenever you need us. Mike Fisher Business Development Center Manager Mercedes-Benz of Arlington 703-284-2575

July 17, 2025

Responsive, reliable and respectful are key descriptors of MBA. Staff, service and facilities are the very best. Always focused on customer comfort and confidence. Despite high volume of customers and comp More

by ykenneal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Report | Print
Jul 17, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for your thoughtful feedback. We're truly honored by your kind words and so pleased to hear that you consistently receive the level service we strive to provide at Mercedes-Benz of Arlington. We know that our customers have high expectations, and it means a great deal to hear that our staff, service, and facilities continue to earn your confidence. I'll be sure to pass along your special mention to Garry Burk—he’ll be thrilled to know that his efforts are making such a positive impact. Thank you again for your continued support. We’re grateful for your trust and look forward to serving you for many years to come. Warm regards, Mike Fisher Business Development Center Manager Mercedes-Benz of Arlington 703-284-2575

June 20, 2025

Give Hugh McGuire a BONUS! !!!!!!!!!!!!!!! OK, GIVE HIM TWO (2) BONUSES!!!!!!!!! GIVE HIM THREE BONUSES!!!!!!!!!!!!!!! More

by MAJUSMCRET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh McGuire
Report | Print
Jun 21, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for the kind words! We're all smiles after reading your review. It's always a pleasure to hear about our guests’ experiences, and we truly appreciate you choosing to service your Mercedes with us. I’ll be sure to share your feedback with Hugh and our Service Management team—they’ll be thrilled to hear it. Thanks again for taking the time to share your experience, and we look forward to assisting you again down the road. Mike Fisher Business Development Center Manager 703-284-2575

1
2
...
90