Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
903 Reviews
Call Dealership (703) 525-2100
View Awards

585 North Glebe Road

Arlington, VA

22203

Directions

By Type

Showing 903 reviews

January 10, 2026

Please tell Garry Burke that I said that he did an outstanding job. Can you please ask him to contact me in order to acknowledge receipt of this review? From Kevin Tann (2011 Black GLK 350) More

by Kevin Tann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
Report | Print
Jan 10, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to share this feedback. We’re delighted to hear that Garry provided outstanding service and made such a strong impression. Your kind words will certainly be shared with him, and he’ll be happy to follow up with you directly. We truly appreciate you recognizing his efforts and value your continued trust in our team. Please feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

January 06, 2026

Mercedes-Benz of Arlington is an excellent dealership. While I bought my E-class elsewhere, I go here for service. The experience is excellent, the service techs are very friendly and knowledgeable about More

by Dhendricks204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Ayala
Report | Print
Jan 10, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to share your experience and for the 5-star rating. We’re truly honored that you choose Mercedes-Benz of Arlington for your service needs, and it’s great to hear that our team consistently provides the knowledge, care, and reassurance you’re looking for. Your confidence in our service department means a great deal to us, and we look forward to continuing to take excellent care of your E-Class for many visits to come. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

January 01, 2026

I love my car. The people were so nice to me and caring to my personal needs. This is my favorite car I ever had! I’ve had a Dodg mini van, Ford Escort Lx, Ford Tau More

by dadisandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dragnana , Joe Popperwell
Report | Print
Jan 01, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Denise, thank you so much for taking the time to share your thoughts and for trusting us with such an important purchase. We’re delighted to know you’re enjoying your new vehicle and that it has been such a meaningful step up for you. It’s especially nice to hear that Dragana and our team made you feel comfortable and well cared for throughout the process. Providing a thoughtful, personal experience is exactly what we strive for, and your feedback truly means a lot to us. We hope every drive continues to reinforce that you made the right choice. Please feel free to reach out if we can be of any assistance in the future. Mike Fisher Business Development Center Manager 703-284-2575

December 09, 2025

Service writer Juan was the best, he is very professional, courteous has excellent customer service. More

by gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Umana
Report | Print
Dec 11, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Gigi, thank you for the wonderful 5-star review. I’m glad to hear Juan made such a positive impression—he truly takes pride in taking great care of our guests, and it’s great to see that reflected in your visit. We appreciate you choosing us and look forward to helping whenever you need anything. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

November 15, 2025

I was completely satisfied with my experience with purchasing a new Mercedes C300, 4Matic. Azzam who assisted me with the purchase was exceptionally patient and personable and walked me through the p More

by kbologne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl - Finance, Azzam Altahir
Report | Print
Nov 17, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Kerry, thank you so much for sharing your experience. We’re thrilled to hear that your C300 purchase went well from start to finish finish. Azzam will be delighted to know his patience and guidance made a difference, and Carl will appreciate your kind words about his help in navigating the finance options. We’re grateful you chose us for such an important purchase, and we hope you enjoy every mile ahead in your new Mercedes-Benz. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

October 30, 2025

I was very happy with Mark, especially his taking out his time to go through with me the build and ordering of the car. He also kept me updated about the production and delivery of the car. Mark and his team More

by meke.okeke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mamadou Niang and Mike Pappadopolous
Report | Print
Oct 31, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Meke, Thank you for sharing your experience! We’re thrilled to hear that the process of building and ordering your car was smooth and that our team kept you updated along the way. It’s great to know that the experience was not only informative but also enjoyable—making it exciting to see your new car come to life. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

October 21, 2025

Experience was outstanding. ..great communications about what was seen during their inspection of my car, and courteous professional service on my vehicle. More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mancinho, Michael
Report | Print
Oct 21, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to share your feedback! We’re glad to hear that Michael and his team kept you informed and made sure everything went smoothly with your visit. We appreciate your trust in us and look forward to welcoming you back next time your vehicle needs service. Mike Fisher Business Development Center Manager 703-284-2575

October 14, 2025

THANKS to Geoff and Christian for taking care of my car. A Superior Service always! More

by smithldiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Marvin, Geoff Smith
Report | Print
Oct 15, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much, Diana! We’re delighted to hear that Geoff and Christian provided excellent care for your vehicle. We truly appreciate your loyalty and kind words about our service team, and we look forward to welcoming you back again in the future! Mike Fisher Business Development Center Manager 703-284-2575

August 23, 2025

I recently had the pleasure of working with Paul who truly made my car-buying experience a breeze. From the moment I walked in, he was welcoming and attentive, immediately putting me at ease. His kno More

by Naomi Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Tchong
Report | Print
Sep 03, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Naomi, thank you so much for your thoughtful and detailed review! We’re delighted to hear that Paul was able to make your car-buying experience such a smooth and enjoyable one. It means a great deal to us that you felt welcomed, supported, and never rushed throughout the process. Paul takes great pride in going the extra mile for his clients, and your kind words are a wonderful reflection of his commitment to customer care. We truly appreciate your recommendation and are grateful for the opportunity to earn your trust. Feel free to get back in touch if we can be of any assistance, and we wish you many happy miles ahead in your new Mercedes-Benz! Mike Fisher Business Development Center Manager 703-284-2575

August 15, 2025

Fast, efficient service - Warranty repairs were done superbly. A Courtesy vehicle while my vehicle was being repaired was great More

by pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Kumar, Dave Smith, Dave Bloom
Report | Print
Aug 15, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for the wonderful 5-star review! We’re glad to hear that your warranty repairs were handled quickly and to your satisfaction. It’s great to know Ray, Dave Smith, and Dave Bloom all made your visit smooth and stress-free, and that the courtesy vehicle helped keep you on the road in the meantime. We truly appreciate your trust in Mercedes-Benz of Arlington and look forward to serving you again. Mike Fisher Mercedes-Benz of Arlington 703-284-2575

1
2
...
91