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Mercedes-Benz of Arlington an American Service Center Company

Arlington, VA

Overview
Reviews
Vehicles
4.8
907 Reviews
Call Dealership (703) 525-2100
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585 North Glebe Road

Arlington, VA

22203

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Showing 907 reviews

February 04, 2026

Very qualified technicians who do outstanding work. The vehicle is always return clean both inside and out. More

by plink11180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mancinho
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January 28, 2026

The best dealership . The last 32 years to the present I bought five cars and service met my expectations.. More

by mesfin_tefera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
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Jan 28, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Mesfin, thank you for sharing your experience and for trusting us over the years. Having the opportunity to assist you with multiple vehicle purchases and service visits over such a long period of time truly means a great deal to our entire team. We’re grateful for your continued confidence in us and are pleased to know we’ve consistently met your expectations. Thank you again for your loyalty, and please feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

January 26, 2026

Great experience from start to finish. Mr Shelton The salesman was knowledgeable, honest, and made the entire process smooth and stress-free. Highly recommend this dealership. More

by Nivein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelton Debraux
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Jan 28, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Nivein, thank you so much for taking the time to share your experience — and for continuing to do so across multiple platforms. We truly appreciate your loyalty and support. It’s great to hear that Shelton made your experience such a positive one. He takes a lot of pride in being transparent, attentive, and easy to work with, and your feedback reflects that perfectly. I’ll be sure to pass along your kind words to him and the rest of our sales team. Thank you again for recommending our dealership. Feel free to reach out if we can be of any assistance in the future. Mike Fisher Business Development Center Manager 703-284-2575

January 15, 2026

WE ARE ALWAYS HAPPY WITH THE SERVICE AND THE ATTITUDE OF THE PEOPLE THAT WE INTERFACE WITH AT THIS DEALERSHIP. More

by springstree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I DON'T RECALL THE NAME
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Jan 16, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you so much for the 5-star review and for sharing your kind words. We’re truly glad to hear that you’re always happy with both the service and the positive attitude of our team. Providing a welcoming, professional experience is very important to us, and it’s wonderful to know that comes through in your visits. We sincerely appreciate your continued trust and look forward to taking great care of you again in the future. Please feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

January 10, 2026

Please tell Garry Burke that I said that he did an outstanding job. Can you please ask him to contact me in order to acknowledge receipt of this review? From Kevin Tann (2011 Black GLK 350) More

by Kevin Tann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Burk
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Jan 10, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to share this feedback. We’re delighted to hear that Garry provided outstanding service and made such a strong impression. Your kind words will certainly be shared with him, and he’ll be happy to follow up with you directly. We truly appreciate you recognizing his efforts and value your continued trust in our team. Please feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

January 06, 2026

Mercedes-Benz of Arlington is an excellent dealership. While I bought my E-class elsewhere, I go here for service. The experience is excellent, the service techs are very friendly and knowledgeable about More

by Dhendricks204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Ayala
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Jan 10, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Thank you for taking the time to share your experience and for the 5-star rating. We’re truly honored that you choose Mercedes-Benz of Arlington for your service needs, and it’s great to hear that our team consistently provides the knowledge, care, and reassurance you’re looking for. Your confidence in our service department means a great deal to us, and we look forward to continuing to take excellent care of your E-Class for many visits to come. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

January 01, 2026

I love my car. The people were so nice to me and caring to my personal needs. This is my favorite car I ever had! I’ve had a Dodg mini van, Ford Escort Lx, Ford Tau More

by dadisandro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dragnana , Joe Popperwell
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Jan 01, 2026 -

Mercedes-Benz of Arlington an American Service Center Company responded

Denise, thank you so much for taking the time to share your thoughts and for trusting us with such an important purchase. We’re delighted to know you’re enjoying your new vehicle and that it has been such a meaningful step up for you. It’s especially nice to hear that Dragana and our team made you feel comfortable and well cared for throughout the process. Providing a thoughtful, personal experience is exactly what we strive for, and your feedback truly means a lot to us. We hope every drive continues to reinforce that you made the right choice. Please feel free to reach out if we can be of any assistance in the future. Mike Fisher Business Development Center Manager 703-284-2575

December 09, 2025

Service writer Juan was the best, he is very professional, courteous has excellent customer service. More

by gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Umana
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Dec 11, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Gigi, thank you for the wonderful 5-star review. I’m glad to hear Juan made such a positive impression—he truly takes pride in taking great care of our guests, and it’s great to see that reflected in your visit. We appreciate you choosing us and look forward to helping whenever you need anything. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

November 15, 2025

I was completely satisfied with my experience with purchasing a new Mercedes C300, 4Matic. Azzam who assisted me with the purchase was exceptionally patient and personable and walked me through the p More

by kbologne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl - Finance, Azzam Altahir
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Nov 17, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Kerry, thank you so much for sharing your experience. We’re thrilled to hear that your C300 purchase went well from start to finish finish. Azzam will be delighted to know his patience and guidance made a difference, and Carl will appreciate your kind words about his help in navigating the finance options. We’re grateful you chose us for such an important purchase, and we hope you enjoy every mile ahead in your new Mercedes-Benz. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

October 30, 2025

I was very happy with Mark, especially his taking out his time to go through with me the build and ordering of the car. He also kept me updated about the production and delivery of the car. Mark and his team More

by meke.okeke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mamadou Niang and Mike Pappadopolous
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Oct 31, 2025 -

Mercedes-Benz of Arlington an American Service Center Company responded

Hi Meke, Thank you for sharing your experience! We’re thrilled to hear that the process of building and ordering your car was smooth and that our team kept you updated along the way. It’s great to know that the experience was not only informative but also enjoyable—making it exciting to see your new car come to life. Feel free to reach out if we can be of any assistance. Mike Fisher Business Development Center Manager 703-284-2575

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